Your phone is plugged in, but it won’t charge

What to do if your smartphone does not charge

So, at one unhappy moment you put your smartphone on charging, but something went wrong. Instead of giving you a grateful wink and starting to absorb energy, your phone doesn’t give any vital signs. What’s wrong? In this article we will try to figure out.

According to feedback from service centers, charging problems are one of the most common reasons you call them. Sometimes it is caused by a really serious problem, such as a failure of the power controller, which requires the replacement of components. But more often than not, you can fix the problem of charging your device yourself. Here is a list of actions in order of increasing complexity, which you can perform yourself before going to a repair shop.

How to clean the port hole in your phone

On cell phones and tablets, the charging port has a. It has small, fragile parts on it. If you break it, you will need technical service. And this is an additional expense. That’s why you have to be careful when cleaning it. A toothpick is the best way to do this.

Since metal objects can damage the port. You can sharpen the end of a toothpick to allow it to penetrate better into hard-to-reach places. And also dip its end in alcohol or solvent.

It is better to turn off the device before cleaning. Only after a complete cleaning and removal of dirt and dust that have accumulated there, the phone can be turned back on. Alcohol can be poured into virtually any plastic container, vial, etc. The tip of the toothpick should only be dipped, but the hole must not be filled in any way. After cleaning, try turning your smartphone on, but make sure the port pins or connectors to connect the charger are dry.

Can I buy a cheap cable to charge my phone?

I understand that situations are different, but I believe that buying a cheap cable can lead to even more spending on repairs or buying a new smartphone. I have even encountered this.

The charging cable can not cost 50 or 100 even on Aliexpress. This is a cheap cable in which the manufacturer has saved on just about everything. Besides the fact that it will “tan” in the cold, it is likely to break quickly. There is also a risk of a short circuit, which will damage the delicate components of your smartphone.

It is not necessary to save money on the power adapter. The normal models have a lot of built-in electronics that regulate the parameters of current so that the battery is charged quickly and safely. The cheap ones don’t have this and at best they will just wear out the battery a lot faster. In some cases they can take it out immediately.

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It is best to buy original cables and power adapters from the manufacturer of your smartphone, but if there is no such opportunity or desire, buy something that is made by serious brands that deal with accessories, not a “nooname” from China or an underpass. Remember that something that sells for 100-150 in the mall, in China it costs 20-30. At such a price to talk about the quality at all. If you’re lucky, your smartphone will just charge very slowly because the manufacturer just skimped on the thickness of the cores, but it could be worse.

You should not use cheap external batteries either. They are not very good for charging smartphones, especially expensive, but if you buy it, it is better to take something a little more expensive from a reputable manufacturer.

Problem with the cable

The problem may be with the wire or with the connector. Every thing has its own margin of safety. And so can the wires. Because they don’t just wear out. It is not uncommon for them to be torn or twisted.

Whenever you wind or twist a USB cable, its lifespan becomes shorter. So you should think carefully about whether it is necessary to save those crumbs of space in the closet, which occupies the charger?

your, phone, plugged, charge

When you put your device on the edge of a table to charge it, the cable gets squeezed against the surface. This, too, shortens the life of the wire.

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You can usually tell by the cable visually how worn they are. However, there are times when wires that look like rags are able to work well. And it can be the case that a whole-looking cable can’t provide charging for your cell phone.

Note that the connector may not work because one of the contacts is loose. Very rarely, but it happens when there is rust or moisture on the contacts. They can also be deformed. In some cases the baby bends or squeezes the contacts. In a way you won’t see it right away.

your, phone, plugged, charge

IMPORTANT! If you are absolutely sure it is a problem with the cable, you can’t tell if it is a problem with the wire or the connector. But this is not a big deal if you know you have to replace them all at once.

Make sure it is not a software error

A common bug found in mobile operating systems prevents the charging icon from being displayed when the phone is plugged in. Installing an application called Ampere allows you to determine if your phone has this problem.

Ampere allows you to see how much your phone is currently discharging or charging. So once you plug it in to a power source, launch the Ampere app and if it says your phone is charging, you can breathe easy. Since a software error is to blame, you can either wait for an OS update or try a full reset to fix it.

your, phone, plugged, charge

Ampere comes with a couple of other features you might also need. It tells you if your phone’s battery is in good condition, the voltage available and the current temperature.

Another way to check this problem is to turn off your phone and plug in the charging cable. Your phone‘s screen will flash with a charging animation if it’s working properly.

Determining the cause

Before you take your cell phone to be repaired, find out the reason why your phone stops charging. First, check that the outlet and the cord are in good working order. All you have to do is plug the charger into a different outlet. If all is well, examine the charger. Often the cord gets kinked and the contact is broken. This can be noticed if by rubbing the cord, charging resumes, and when you return to the previous state, it turns off. In this case, the USB cable needs to be replaced.

Checking the charge

To define the condition of the power adapter you need to connect your phone to the PC or use a different charger. If the process has begun, it is time to buy a new charger. Faulty adapter is often cold or too hot, so the phone doesn’t charge well. Buy a new adapter if you are sure that the phone is recharged by a different charger.

Examine the charging plug

Sometimes the phone connector for charging gets dirty. You can check if it is dirty by looking into the jack with a magnifying glass in a good light. Accumulated dust causes the conductors to become loose, obstructing the current flow. Use an anti-static tool (anti-static brush, tweezers, etc.) to clean the connector.п.). Operation should be performed with phone turned off, if battery is removable it is recommended to remove it. It is not recommended to use improvised tools, t.к. this can damage the connector, in the absence of the necessary tools are recommended to contact the service center to perform these works.

Checking the battery

If you have turned on the charging smartphone and the phone shows charging, but does not charge, this indicates a battery failure. In this case, the repair of the phone can help. Each power source has a lifetime, and once it is exceeded, it becomes unusable when the owner of the smartphone already forgets about it. Usually the old battery is swollen, the thickness increases. If it is tested, the result will show that it is time to replace the battery. The choice of battery should be taken responsibly, since the phone may not be compatible with the non-original battery.

Clean contacts

It happens that when you change the battery to a new cell phone still does not charge. It happens with old phones in which contacts in a place of connection with a battery oxidize. It is necessary to clean the contacts with spirit.

The cell phone does not turn on

It is possible that your phone is charging but will not turn on. Having connected the smartphone to the charger, you suddenly find that the indicator light is blinking and the device does not respond to power on. This could be for the following reasons:

  • not enough time has passed to recharge. the battery has run out of power and requires a longer time to charge the battery;
  • If your phone is used in deep freezing temperatures, it becomes significantly overcooled, which causes the phone to turn off (the same situation with overheating). Keep the device at room temperature for a while before putting it on charge;
  • The battery is in disrepair and needs to be replaced;
  • Charger or cable not original/faulty. battery charge indicator shows but battery is not charging. The reason lies in the weak capacity of the charger which is not enough for a full charge or a faulty cable. It is recommended to use original or certified chargers and cables.
  • Running applications interfere with charging. Wi-Fi turned on causes a load on the device. It is necessary to disable wireless connection, GPS, mobile Internet, running programs. It is recommended to scan your smartphone for viruses with the virus scanner downloaded from the official site, as unlicensed software can be perceived as a virus. A virus program can eat up your phone’s resources so that when you turn on the charger, the indicator light will be on, but the charger won’t be charging.
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Sometimes users put their smartphone on to charge, but are listening to music or watching videos at the same time. In such cases the charging capacity may be insufficient to recharge the device and the battery level may not increase, but remain at the same level or even decrease.

Determine the cause of the malfunction

Before taking your cell phone to be repaired, find out the reason why it stopped charging. First of all check if the socket and the charger are working properly. Simply plug the charger into a different outlet. If everything is okay, examine the charger. Often the cord gets bent and the contact is broken. This can be noticed if, by rubbing the cord, charging resumes, and when returning to the previous state, it disconnects. If so, you must replace the USB cable.

Checking the charging

To determine the condition of the power adapter, you’ll need to connect your phone to a computer or use a different charger. If the process has begun, it is time to buy a new charger. A faulty adapter often has a cold or too hot body, so the phone doesn’t charge properly. Buy the new adapter in that case if you are sure that the phone is recharged from other charger.

We examine a socket for charging

Sometimes the phone‘s charging jack gets dirty. To check if the battery is dirty, you can look into the socket with a magnifying glass in a good light. Accumulated dust causes poor contact of conductors, which prevents the passage of current. To clean the plug it is recommended to use special anti-static tools (anti-static brush, tweezers etc.).п.). The operation should be done with the phone turned off, if the battery is removable it is recommended to remove it. It is not recommended to use improvised tools, t.к. it can cause damage to the connector, if you do not have the necessary tools, it is recommended to contact the service center to perform these operations.

Checking the battery

If you turn on charging smartphone and phone shows charging, but it does not charge, it means that the battery is failing. In this case phone repair can help. Every power source has a lifetime, and once it’s exceeded, it goes bad when the owner of the smartphone already forgets about it. Usually an old battery swells, the thickness increases. If it is tested, the result will show that it is time to replace the battery. It is necessary to choose the battery responsibly, as the phone may not be compatible with the non-original battery.

Clean the contacts

It happens that when you change the battery to a new cell phone still does not charge. This happens with old phones, in which the contacts at the connection to the battery are oxidized. It is necessary to clean the contacts with alcohol.

The cell phone does not turn on

It is possible that the phone charges but does not turn on. After connecting the smartphone to the charger, you suddenly find that the indicator light is blinking, and the device does not respond to turn on. This may be due to the following reasons:

  • not enough time has passed to recharge. the battery has run out of power and requires a longer time to recharge;
  • If the phone is used in deep freezing temperatures, it gets very cold, which causes the phone to turn off (similar situation with overheating). Before charging, keep the device at room temperature for a while;
  • battery has failed and needs to be replaced;
  • Charger or cable not original/faulty. Charge light is responding, but battery is not actually charging. The reason lies in the weak power of the charger, which is not enough for a full charge, or a faulty cable. It is recommended to use original or certified chargers and cables.
  • Apps that are running interfere with recharging. Wi-Fi is on and is putting a strain on the device. It is necessary to turn off the wireless connection, GPS, mobile Internet, running programs. It is recommended to scan your smartphone for viruses with an antivirus downloaded from the official website, as unlicensed software can be perceived as a virus. The virus program can eat up the resources of the phone, so that when you turn on the charger, the indicator light will be on, but there will be no charging.
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Sometimes users turn on their smartphone to recharge, while listening to music or watching videos. In such cases the charging capacity may not be enough to recharge the device and the battery level may not increase, but stay at the same level or even decrease.

Phone stopped charging because of the USB connector.

If the problem is with the USB plug, there are only 2 options. Either a simple pin-cleaning procedure (you will need a paintbrush and toothpick to do this) or replacement of the USB plug (you can get it from any repair shop) will do the trick.

It is not uncommon to get a lot of dust and dirt in the USB connector, so you should try to clean the charging port with an ordinary paint brush. Use a toothpick to “lift” the small fastener inside the USB port. It has to be done very carefully!

Quite often clearing the contacts can restore normal operation and the phone starts charging as if nothing has happened.

But if at home you have nothing turned out, in this case it will be necessary to carry phone in the service center. For example, if you have a Samsung Galaxy phone does not charge, the service center for it is very easy to find parts such as MicroUSB connector or a battery, but if you have a phone does not charge Alcatel or Philips, in this case, the search for parts can be delayed or even have to buy them in Chinese online stores.

Why do not charge phones of different brands: How to fix the defect

Each brand of smartphones has its own nuances, which may affect the performance of batteries.

Apple phone does not accept charging

For example, Apple phones are often sold with non-original charger adapters, because the real ones are quite expensive. Because of an unfairly made product and there are problems with the power. Chinese iPhones can run for about two years without a hint of malfunction, but at one point they simply refuse to charge.

This is connected with damage to the chip responsible for many functions of the device. You can try charging such a device while it is turned off for a while. To determine exactly what the problem is with the inoperability of the chip, will help the following principle: in the off state smartphone is charging in the usual mode, but in the working mode, the power can be accumulated for two to three days.

What to do if Samsung phone (“Samsung”) does not charge

Most Samsung smartphones run on the Android operating system, so if the problem with charging is not related to the mechanical nature of the damage, it could only affect the available software.

In this situation we will try to calibrate the battery. First of all you need to get Root rights. You can do this with the help of a special preinstalled utility. Then download Battery Calibration from Play Market and run it with permission to make changes to the files. Now you can connect the charger and wait until the battery reaches 100% charge.

Then perform a calibration, then. repeatedly discharge and charge the smartphone. This will erase the old battery file and save the new one in your settings. Each smartphone has individual features of the structure of internal circuits, so each problem may have some internal differences from, at first glance, absolutely similar. Write in Комментарии и мнения владельцев what brand of your phone and we will tell you in the reply message how to reanimate it.

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