Modern iPhones are fairly standalone devices, but sometimes a computer connection is required. And often a problem arises with this: why does the computer not see the iPhone? The most common problem when trying to work with iTunes through a computer is that it simply does not recognize the mobile device.
And the catch is the trusted connection system.
What to do and why the computer does not see the iPhone?
Let’s look at the problem from all sides. The message “Trust this device” appears every time you connect your smartphone to a new computer. If you cancel this power of attorney once, then you won’t be able to connect anymore directly. But there are workarounds.
It’s worth starting with the native OS X ecosystem of iTunes. If the Mac stubbornly does not want to detect the phone, you should try to clean the Lockdown system directory yourself. We make a few simple steps for this: cmd shift G. the combination opens a special menu in which we need to go to the / var / db / lockdown / directory, where the certificates of synchronized devices in the form of files will actually be located. There may be several, or maybe only one. In any case, you need to delete the entire contents of the folder. After this straightforward procedure, we again try to synchronize the phone and confirm our trust in the connected computer.
In the case of Windows, the situation is the same. Only in the directory with certificates will files be hidden. Go to the control panel and look for the item “folder properties” and in the “View” tab there will be a parameter with the same name. We select and open access to hidden files. The certificates themselves are in different directories of different versions of Windows.
So, in XP you will find them in the Application Data folder, which is in the Documents and Settings directory. In newer versions: Seven, Windows 10 and 8 certificates in the ProgramData directory in the C system drive. But even deleting them, you may not be able to connect your iPhone to a Windows computer simply. This system, even in view of its openness, is not so simple and open to the iOS ecosystem. But in both operating systems, files have an extension. PLIST and the character set in the name.
Therefore, in the event that it still doesn’t work, connects after deleting the files, we proceed as follows:
- We go to the Device Manager, which in the control panel is in “Sevens” and newer versions, and in XP this item is called “System”.
- We see our connected device (you should already connect the iPhone in advance) and right-click on it. We see the item “Update driver” in the context menu that appears. Then we follow the direction “Search for drivers on this computer” and select “Already installed driver”.
- Click “Install from disk”, which is not always active and in such cases bypass the choice of the class “Storage device” or “Mobile phone”. The “Have a disk” button will become active and you can start selecting the necessary files.
- Browse the files in the dialog box that appears and navigate to the directory: C: Program FilesCommon FilesAppleMobile Device SupportDrivers. (Program Files (x86)). We see that there is a file called usbaapl, and its name depends on the bit depth of your OS and the system in general. If it is 64 bit, then accordingly it will have a prefix with the number 64, etc. Click on it and click “Open.”
- We are waiting for the driver update to finish, we complete the installation process. Now we can go to iTunes from our computer on Windows and start working with the smartphone.
Another easy way to resume syncing a smartphone with a computer on Windows XP. In the “Run” menu, we enter the services.msc command and we will see the services menu. There we look for the string Apple Mobile Device. This is the running process of our device and we need to stop it by clicking the appropriate button and immediately start it. Thus, we will try to reset iTunes in order to reconnect the device and start using it safely.
Of course, a problem due to the hardware of the computer or cable is not ruled out. Lightning may be corrupted and display information about the device incorrectly. This is easily seen in the “Device Manager”, where after connecting an iPhone an unidentified device will be displayed. It is solved directly by replacing the cable itself. The USB port of your computer itself could also fail, burn out, or the drivers simply flew on it. Update them, if this does not help, then it is recommended to replace the port itself.
The fastest way to exchange data between your devices. This is of course iCloud. If embarrassment happened in the most unforeseen situation, and it is very necessary to transfer the file from iPhone to computer or vice versa, then be sure to use the Ice Cloud storage. However, this option is suitable for files of small volumes, for example photographs and with a stable Internet. You drop the file in this way, and only later will you figure out what caused the problem.
Now that you know why the computer does not see the iPhone and how to solve this problem. Of course, for makovodov problems with synchronizing their Apple smartphones in practice, and owners of computers with Windows may have to poke around in the system if you do something wrong.