What to do if your Samsung phone hangs

Samsung emergency reboot. How to restart “Samsung”: ways and prevention of hang-ups

Almost every modern person of any gender and age has a smartphone or tablet with a touch screen and Internet access. Ease of use, connection anywhere in the world, the large number of functions in a palm-sized device make it irreplaceable. But intensive work, long call or internet session, a game can lead to overheating of the device, as well as to system slowdowns in response to user actions. In common parlance. to freeze. But the biggest problem if your phone hangs and does not respond to you. How to reboot “Samsung Galaxy” or any other model? Read about it in the article.

There are several ways to do it. So, how to reboot “Samsung” if it hangs:

  • Hold the lock/on/off button for 10-20 sec. The phone will shut down and reboot, its further operation must be stable.
  • If your phone’s battery is pulled out, you can remove the back panel and take out the battery, wait a couple of seconds and put it back in. It remains to assemble and turn on the phone. But often it is impossible to do so because. к. Both the battery and the phone itself will be ruined.
  • If the back cover cannot be removed, it is necessary to press simultaneously the lock/on/off button and volume down button and hold it during 5-7 seconds.

How to reboot your Samsung Galaxy if it hangs up, using two buttons:

If the phone is frozen and does not react to touch on the screen, you can try to reset it an old, but time-honored way by pressing 2 buttons.

Step-by-step instructions on how to reset your Samsung Galaxy phone in a simple way:

  • You have to hold down 2 buttons: On/Off button and volume up/down button, hold them together for at least 10 seconds.
  • Wait until the phone will come to feeling and branded Samsung logo will appear after which the normal booting will begin.

This is a very simple, but effective way, which will allow you to use the phone again until the next hang-up. If you want to get rid of this malaise, then you should read the article further.

When your phone freezes at the splash screen when you turn it on

Very often situations arise. When the phone freezes without switching on. This can happen when the device logo appears (the man on Android, the Mi logo on Xiaomi). There are two principal possibilities here:

If after trying to resuscitate the device with one of these methods nothing happens, you can reset it via the Recovery menu. Navigation through the sections is done with the help of the volume control carriage, and the option selection is done with the “On/Off” button./Off.”.

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To restore the phone’s operability you need to:

  • Enter mode by simultaneously pressing a combination of the power and volume keys;
  • select “wipe data” in the list that appears, and then activate the “factory reset” option.

The method is quite radical, because as a result all settings will be reset to factory values.

How to reset the phone Samsung via Recovery

This issue was partially addressed in the previous paragraph. However, for a complete understanding the user will need to familiarize himself with the algorithm:

  • Press the power button on the side of the phone.
  • In the menu that appears, click on the line “Turn off”.
  • Wait for your smartphone to turn off.
  • Press the power and volume down buttons on your Samsung phone at the same time. The device will start to turn on and the “Recovery” environment will appear on the screen.
  • Use the volume key to toggle the “Reboot system now” setting and click on OK. To confirm the action the power button is responsible.

Before you click on the line “Reboot system now” it is necessary to perform a number of specific actions in the “Recover” menu.

Turn off and restart Samsung Galaxy A31, A41, A51, A71, M21, M31, M31s, M51, S20, S20 Plus, S20 Ultra and other smartphones

With the release of the company’s own voice assistant, the South Korean company needed to assign the Bixby launch to one of the physical keys. Initially, the function was a privilege of flagship models. they were equipped with a dedicated button responsible for calling the built-in voice assistant.

Modern Samsung smartphones, both flagships and mid-budget devices, are also equipped with Bixby, but lack a separate key to interact with it. Samsung decided to abandon the fourth button on the bodies of smartphones, assigning the call Bixby on one of the usual keys. For this purpose the power button was chosen and probably not by accident. Most likely, the power-lock button has received a new function because of the desire of Samsung engineers to improve the ergonomics of manufactured mobile devices.

Since holding down the lock key for a few seconds began to call the voice assistant Bixby, the developers of the firmware Samsung One UI had to reassign the shutdown and restart the device to a combination of two buttons. The same key combination is used to forcibly reboot the suspended phone.

The innovation has been introduced in all Samsung smartphones and tablets released in the second half of 2019 and early 2020. Switching off or rebooting such a mobile device is done as follows:

First you need to hold the power button and volume down key simultaneously for a few seconds.

Once the screen displays a vertical menu, consisting of three options, you must select the desired action (shutdown or reboot) and confirm it by re-clicking the appropriate icon. Depending on the chosen option the smartphone will shut down or restart.

There is another way to reboot and turn off the mobile device. you need to open the quick settings panel by swiping down from the top edge of the screen, and click on the switch icon. Then select the desired action.

The procedure of turning on the phone remains unchanged. just hold the power key for a couple of seconds until the Samsung logo appears on the screen, then enter the PIN-code of the SIM-card and unlock the device.

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How to reboot the Samsung Galaxy, if it froze

What to do if your Samsung Galaxy smartphone or tablet is hung up, that is, does not respond to user actions? First of all do not panic, the process of forced reboot is very simple. There are several ways to restart your mobile device and now you will learn about them.

How to forcibly reboot your Samsung Galaxy if it has a non-removable battery? Many modern phones including tablets do not boast removable batteries and when the device hangs up you cannot simply take it out and put it back in. If this is the situation you are in, then follow the instructions:

  • Press the “Volume Down”, “Power” and “Home” buttons simultaneously.
  • Hold them down until the screen goes out

    Insert your finger into the special cutout in the back of your fingernail

This usually happens with low-cost models such as the Galaxy J3, Galaxy J5, Galaxy J7, Galaxy A3 and Galaxy A5. But this trouble, unfortunately, does not bypass the owners of flagship devices, such as the Samsung Galaxy S6 (Galaxy S6 Edge), Galaxy Note 5 and Galaxy S7 (Galaxy S7 Edge).

But what causes hang-ups? First we recommend making sure there is enough free space in the memory of the gadget. For the stable operation of the operating system you need at least 1GB of available space on the internal drive. If not, you may need to perform a full reset. The corresponding instruction is available on our website, so don’t worry.

How to restart your Samsung if it hangs?

If your smartphone suddenly freezes or the screen is unresponsive, you will have to use the mechanical keys to reset.

First, try the following combination: press the mute and silence keys simultaneously until the display goes out. This can take up to 10 seconds, in some cases longer.

Important point: as soon as the display goes out, immediately remove your fingers from the keys, so as not to load an additional mode (the same recovery or Odin mode). This also applies to all of the following options.

The smartphone will restart automatically.

If it did not help, use other options: either turn off the volume up.

Or press and hold the off button.

If your Samsung smartphone has a mechanical Home key, you can press and hold it to turn off and decrease the sound until your smartphone reboots.

And don’t forget to take your fingers off the buttons when the screen goes out!

If your Samsung device has a removable battery, you can do something simpler. remove it for 5-10 seconds and reinsert it.

If the booting doesn’t start, turn on your smartphone the usual way. by pressing and holding the power key.

The ways to turn off that are common to all Android phones

Regardless of the model and manufacturer of the cell phone, emergency shutdown methods will work for every device. Of course, when the situation is not too serious, you can use the standard procedure of resetting the gadget through the power button. However, there are cases when the device does not respond at all to the given commands. Then you will have to use a secret weapon that will disarm any error.

Reboot without using the power button

In the official store Play Market you can find specialized applications that allow you to manually change the power key from the usual to one of the volume control. Another option involves using the accelerometer as a system shutdown. In the service settings you can set any gesture that will help deactivate the device. However, the expert opinion strictly recommends not using such programs, as the system suffers from it twice as fast.

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Full battery discharge

Another effective way to deactivate is to wait until the battery is completely discharged. Of course, this can take a long time, especially if the battery capacity is really voluminous. But when other methods don’t work, a full discharge will solve the reboot problem.

Hard Reset

Not a very useful option to reboot a cell phone, because in this case it completely erases all the data from the device. Hard Reset allows you to return the phone to its original state (factory default). This method is recommended to use in emergency cases. You can use the system’s internal settings for a factory reset. After the procedure the phone powers down and a full reboot begins.


For emergency reset you can always use the restore menu. When normal shutdown does not work, recovery will do the job perfectly. To do this you will need to press the power button and volume knob simultaneously (directional arrow depends on the manufacturer). After a few seconds, the user will see a black screen with a green man, after which a small menu with commands will open. To select the desired function, you need to swipe to the “Reboot” button. Press the power button to activate.

Using special software

Often there are situations when the smartphone with a non-removable battery hangs and does not respond to pressing the power key. In these circumstances, specialized software and computer can help. For example, take the program MOD Rebooter, which provides full access to control your smartphone through the computer system. To do this, you will need to synchronize your smartphone with the PC via USB cable and run the program. Initially, drivers will be installed, after which a window will open before the user with a list of available functions. The working panel of the application provides several options for solving the problem:

Reboot without losing information

The most reliable method of rebooting is using the standard power button. You need to press the item and hold the button for a few seconds until the screen goes out. Of course if the restart takes place when the phone hangs up, then the procedure may take much longer, but the personal information will remain intact.

If after performing all the instructions, including a hard reset, your cell phone still does not work properly, you need to contact the service center Samsung. Specialists will help you find the source of the problem and let you know if your gadget is working. Perhaps it is not repairable or parts need to be replaced. All this is discussed with the users directly on the spot.

An indispensable contributor to our articles. In addition to knowledge of their business, a great person. Knows many unusual facts about technology and electronics. Repaired all kinds of electronic devices for many years.

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