What to do if the computer does not see iPhone

What to do if iTunes does not see iPhone?

Use the iPhone and iPad, as conceived by Apple developers, is extremely simple: most of the operations are carried out by pressing one or two buttons on the screen, and to synchronize the iPhone with iTunes, a sufficiently serviceable USB cable installed program and phone. But sometimes itunes does not see the connected device. What to do if it is not possible to connect the iPhone to iTunes? Let’s try to figure it out.

Often the reason for the impossibility of connecting to a synchronization program is a banal malfunction or inconsistency of the cord used. Two options are possible:

In the first case, you will have to purchase a new company cord; The owner of the equipment can and experiment using cheap analogues, however, the success in connecting the iPhone or iPad to iTunes is not guaranteed. In the second. Again use the original cable: find it or buy it.

Important: often third.Party cords are completely suitable for charging, but are not intended for data transfer. The user will only find out about the flaw when trying to conjure iTunes with iPhone.

If wireless synchronization was previously configured to iTunes and now the program does not see the phone connected by means of a USB cable, you can try to find it by Wi-Fi.

To do this is no more difficult than freeing memory on the iPhone; The user needs:

If it is not possible to unlock the iPhone, first you need to solve this problem: without access to the “settings” to connect it to iTunes will not work.

Why does the computer not see the iPhone

There are several typical reasons why the computer does not see the iPhone as a removable disk or in a different form:

  • Mechanical damage to the cable;
  • Removing or failure of the USB or connector on the iPhone;
  • Outdated or damage to software;
  • Improper equipment setup;
  • Program failure.

Iphone and iPod Not Showing Up On Computer FIX. Windows 10/8/7

Regardless of the cause of the breakdown, the algorithm of actions is approximately the same.

Windows 7, 8 or 10 computer does not see iPhone

Disconnect all devices from the computer and close the iTunes program

At the same time click the Ctrl Esc buttons

Click on the icon of the magnifying glass or the search field and enter a % ProgramData % click in the RETURN field

On the LockDown folder, click on the right mouse button and select the “Delete” item

Reload the computer and iPhone. If you do not, maybe an error 0xe80003 will appear.

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Driver update for chipset (USB)

All computers have a system board on which chipsets are installed. These chipsets are responsible for connecting various devices to a computer. For chipsets to function normally, they need drivers.

In some situations, drivers begin to work unstable. Quite often this is due to Windows systemic errors.

It also happens that the computer cannot find not only the iPhone, but also any other flash drives, phones. In this situation, it is necessary for the chipset to update the drivers.

computer, does, iphone


In the first version, you should switch to the resource https: // devid.Info/ru and click on the green button “Download” to download the “Devid Agend” utility. The program performs a quick installation and update of drivers.

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During installation, checks should be removed so as not to install excess advertising software.

After starting the utility, select “Start Search”. Software will scan equipment, after which it will offer to update old drivers.

If there is a fresh version of the driver for the chipset, it will be updated. If the problem is not solved, then we proceed to the next option.

Download and install the chipset

This method consists in independently downloading and installing the driver. Depending on the system board, there may be AMD or Intel Chipset. Consider an example of installing Intel Chipseta:

    We go to the office. Intel resource: // Downloadcenter.Intel.Com, we find the right program. Now click on the “Chipset” button blue.

Auto-selection of Intel drivers

Here you can make it so that intelligence himself chooses the necessary drivers for the system. For this, a special utility is used to scan equipment and install the necessary programs.

computer, does, iphone

We follow the link https: // www.Intel.Ru/concent/www/ru/ru/support/detect.HTML?Iid = dc_iduu, click “download”. After that, we install this utility, we search. When software finds suitable drivers, it will be proposed to install them.

The computer does not see the iPhone via USB

When iPhone is connected to a computer, a message may appear on the smartphone with a proposal to confirm that you trust the computer. If you do not press it, the connection will not happen.

computer, does, iphone

If you do not unlock the phone, then it will also not appear in the list of connected. Therefore, when you connect it with PC, always first unlock it.

Next, we consider the most frequent reasons and their solution why the computer or laptop does not see the iPhone.

Just wait

Sometimes, for a completely incomprehensible reason, connecting the iPhone to the computer. It is not determined at all and does not even go charging. It is not clear why this happens, but within an hour everything itself returns to normal. This itself is stable once a month on the iPhone 7 and XR. Windows 10 Last assembly system. In order not to wait, use the second or third way.

Change the USB port

On a computer or laptop with Windows 10, quite often can stop working for a while USB port. This is due to the glitch of the system or driver. It is solved quite simply. Insert the phone into another port.

Important! It is best to connect the phone to the USB 3 port.0, it is highlighted in blue, not black.

Reload PC and smartphone

If the shift of the port has not helped. Then first try to restart the laptop itself/computer. And then turn off and turn on the smartphone back.

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Change the cable

Lightning iPhone cables work on average about six months, especially if they are not original. Therefore, you should try to connect via another lace.

If you use a long cable, more than one meter, it is better to connect to the blue port USB 3.0 or use not such a long cable.

Check the connection nest

Dirt, wool or other foreign objects could get into it. At the same time, charging can go, but the PC will not see the smartphone. Clean it carefully with a simple toothpick.

Important! Do not climb there with iron objects, such as a needle. So you can accidentally close the contacts.

Try connecting to another PC

If the problem disappears, then most likely the case is in the computer. Install the iTunes program and try to make a connection again.

If the problem does not disappear, then you will have to contact Support Apple, if there is still a guarantee or go to the service center so that they already find out the reason. Most likely in this case, the nest of connecting the smartphone is damaged and it must be repaired.

Work with the hardware

Oddly enough, the most common reasons for why the computer does not connect to the iPhone or iPad are related to equipment. This is why a visual inspection is needed for a start.

Checking ports for iPhone

Firstly, you need to clean all the nests and Nanousb of garbage if you see that they are dirty. Sometimes the smallest particles of dust are the only thing that prevents iTunes. Make sure the ports in your computer and smartphone are clean, then try to connect again.

Next, you should inspect the cable. If something is wrong with your Lightning used to connect iPhone or iPad, then interruptions may occur during iTunes. The problem will be fixed if you connect the device to your computer using a spare wire.

Finally you should check the ports themselves. It is possible that one or more nests in your computer are damaged. Connect the cable to another USB port-not to the one you usually use for this. Be sure to try to connect your iPhone or iPad with a computer directly, without using a USB concentrator (hub).

The main methods

If your iPhone does not respond to connection; It does not show signs of life, is not determined in the “conductor”, or displays incomprehensible notifications for the display. It means that you can solve the problem yourself. It is easiest to deal with such problems.

Important! Remember, import (upload) to iPhone music, photos, books, as an ordinary flash drive will not be released. For this you need iTunes.

Click “Trust the computer”

A very frequent “problem” consists in the safety settings of a smartphone. The fact is that Apple pays a lot of safety attention. Engineers try to protect user data not only within the IOS on the phone, but also when connecting to PC. That is why the iPhone displays a notification of the security system: “Trust the computer“.

All you need to do is to unlock the iPhone code-parallel or fingerprint, and press the “Trust” or “allow” button. After that, the cellular will continue the process and connect as a removable disk.

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Reload everything

Sometimes the process freezes, the iPhone flatly refuses to display in Windows conductor. The smartphone is trying to configure the connection, but both devices hang at any moment. This situation may occur due to conflicts or failures in the OS of both devices.

The simplest action in this case is rebooting. And both devices need it. After that, you need to try to connect the iPhone by new.

Check if the Lightning cable is damaged

The problem of poor connection is not always in the software plane. Sometimes the export of photos works because of a bad cable. For example, cheap Chinese analogues can only charge the phone, but do not transmit data. These are counterfeit products that you can encounter, alas, even in a proven store.

It is enough to turn the plug and insert it with the other side.

The wire can be transmitted in some place. Rubbed or interrupted cables will not work: charging is underway, but the data will not be transmitted.

If the house has a cat or dog, it is likely that one of them gnawed or bit the cable. In any case, there is no point in repairing such Lightning wires. It’s easier to buy a new accessory.

Install available updates

Operating systems of two devices can conflict with each other due to any errors in the system. Often the old versions of the OS refuse to work normally with new iOS editions. To resolve conflicts, it is necessary to update both operating systems to new versions. As practice shows, compatibility problems immediately disappear.

Disconnect the antivirus and/or firewall

Some antiviruses may have a built.In firewall. This is a special utility for Windows or Mac, which blocks access to the OS through the given ports. For example, Faurol stands in the antivirus of Kaspersky. He can block the access of any new device stuck in a USB port, if you set hard restrictions in its settings.

However, any antivirus or an additionally installed firewall is able to put “sticks in the wheels” during the installation of new software (for example, iTunes) or the connection of the gazhazdet as a portable drive. It is better to deactivate Windows protective equipment for the time of installation of programs and syphone synchronization.

Pollution and breakdown of the iPhone connector

The phone will not connect to the PC if its charging connector is strongly polluted or oxidized. The contacts will not work properly. Independent cleaning should be carried out carefully using toothpicks with cotton wool.

If the iPhone does not see several computers, the replacement of the USB cable and other methods described above, most likely, the power connector on the phone, is not helped. In this case, the device must be attributed to the diagnosis to the service center.

Tip: Learn how to restore Apple ID if you forgot the password from your account.

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