The screen does not turn off when talking iPhone 7
Enabling iPhone screen lock during a call
The iPhone should be locked during a call automatically as soon as the device is near your ear. Usually there are no errors in the operation of this function, but sometimes users are faced with the fact that the screen is not locked. This leads to accidental call drop, speakerphone on, microphone mute, and other unexpected consequences that interfere with the conversation.
Eliminating the problem
The first thing to do is to eliminate the possibility of a system failure that prevents the sensor from functioning normally. If the iPhone screen locks intermittently during a call, perform a hard reset. It will help eliminate non-critical errors in the system.
- Press the Power and Home buttons at the same time.
- Hold until the Apple logo appears. 9-10 seconds.
IPhone 7 and other models without a physical Home button use a different combination. Power Volume Down key.
If the problem is not resolved after a hard reset, perform a factory and content reset. Be sure to back up your iPhone so you don’t lose personal information. After resetting your device, take your time to restore it from a backup. First, set up your iPhone as new, check if the sensor is working, then return the settings and files that were on the phone before the reset.
If factory reset doesn’t solve the problem, take a look at the smartphone screen. Is there a film, glass, or case on it that covers the top of the device? Remove all accessories from the display and test the sensor again. Perhaps a film, glass or case does not allow the waves to pass, and without them the screen will again block perfectly.
When a hard reboot, factory reset, film removal and other measures do not help, there is only one way left. to the service center. Something bad has probably happened to the sensor and needs to be replaced. The procedure is quick and inexpensive, but necessary if you want to get rid of your lock screen problems.
Who is responsible for the screen lock
The proximity sensor is responsible for locking the iPhone during a call. The principle of his work is as follows:
- Waves emanate from an emitter and bounce off a surface. for example, the head to which you bring the phone.
- The reflected wave hits the receiver, which turns off the display.
It is very simple to check the operation of the proximity sensor: if you cover the part of the phone above the display with your finger when connecting to a subscriber, the screen will turn off. There are no proximity sensor settings on iOS, you cannot turn it off. That is, it either works properly, or does not function due to some kind of error, software or hardware.
My phone screen doesn’t turn off when on a call
Causes of the problem
Among the most common causes of the problem are:
- Mechanical damage to the proximity sensor due to impact or falling.
- Poor repair or installation of non-original components.
- Moisture penetration under glass.
- Reflection of the sensor signal by protective film or glass.
- System crash.
Most often, it is possible to detect and fix the problem on its own, but if we are talking about poor-quality repairs and non-original parts or damage due to mechanical stress and water ingress, then you need to contact the service center. In order not to worry about the quality of the repair and the parts used, choose authorized service centers. it will be more expensive, but you will not have to redo everything again.
Important: when the speakerphone is on, the display should not go out. The sensor is triggered only when talking through the speaker.
Display stays on after notifications
Another similar problem is that the screen lights up when a notification of a message or other event arrives, and then does not go out. If this happens at night, then by the morning you can get a well-discharged smartphone. The problem is unpleasant, but you can solve it yourself, without contacting a service center. For this:
- Open iOS Settings and go to “General”.
- Select “Auto-lock”.
- Set the time interval. By default, the minute should be selected, but you can set it less. The main thing is not to select the “Never” option. it is because of it that the screen does not go out after the notification appears.
iPhone 7: Frozen Screen, Cant Turn Off, Cannot Reboot! Easy 20 Second Fix!!
If that doesn’t fix the problem, remember when the problem first appeared. Uninstall recent games and applications if you have jailbroken or installed tweaks. pay close attention to them. Jailbreak, by the way, can also be the reason that the proximity sensor stops working on calls, so be careful with system hacks.
If you can’t find a specific app or tweak that is interfering with the normal operation of iOS, perform a hard reboot and reset of settings and content and then set up iPhone as a new device.
How to overcome the “black screen of death” on iPhone
Spontaneous freezes and glitches of the iPhone, unfortunately, are no longer a rarity. Many are worried about this, but it seems that Apple is not going to do anything.
Our reader Alexander described the problem best of all:
Happens periodically several times a day, I did not reveal any sequence leading to this. Honestly, I’m already tired, I don’t have the strength to endure this disgrace, I want to fire my iPhone against the wall, he infuriates, is ready to sell both.
Such a problem really exists, and the described case is far from the most difficult.
Why is this happening
“Black Screen of Death” is a relatively new concept for iPhone users, we have rarely encountered such system crashes before. Most often this was solved by a banal reboot or firmware update.
Now almost every user of “Apple” technology has seen similar failures on their device or on the device of friends. Black screen may appear on most models regardless of iOS version.
There are several main reasons for this strange glitch:
Black screens often appear on devices that have been in the water. Even the new iPhone 7 with moisture protection has this inherent sin. It is not at all necessary to flush the smartphone for this. It is enough to actively use it in a humid environment, in the rain or spray the device several times.
No service center will be able to establish 100% that a black screen began to appear on the device after it gets wet. However, the adoption of “water procedures” with a smartphone will be another reason to think about the reasons for such glitches.
Every year iOS becomes more open, developers can embed their modules into many standard programs. It can affect the way iOS works.
Any system update can bring a piece of code that does not fit well with existing applications or settings.
Only a complete cleaning of the device with firmware restoration can minimize the chance of a black screen, but not everyone can take such measures. Not everyone wants to turn their iPhone for 50 thousand into a test site.
Service technicians point out that battery problems can often cause a black screen to appear. An old, worn out battery can cause this.
On new gadgets, a black screen is often caused by an overheated battery. This can happen even on a fully functional device with a long connection to the charger.
What can be done
Unfortunately, there is no advice that helps in 100% of cases. We can offer such methods of “treatment”.
First, make sure you are not using the beta version of iOS, completely disconnect from receiving test builds.
Charge your smartphone properly. Do not charge your iPhone all night and follow simple rules for using gadgets in the winter.
Discard applications that are embedded in system programs. The App Store is now full of add-ons for iMessage, extensions for Safari, informers for the Phone app, third-party keyboards, and other add-ons. All of them are embedded in the system and can affect its operation.
Disable the Raise To Wake function (Settings. Screen and brightness. Raise to activate), which is responsible for turning on the display when the user picks up the iPhone in his hands, or Opening with a finger (Settings. General. Accessibility. Home. Opening with a finger).
It happens that it is the simultaneous operation of these two options that leads to system failures.
If all else fails, you can reset your iPhone to factory settings and use your smartphone, gradually adding apps from the App Store and making changes to settings.
Yes, the output is not the best, but this is the only way to establish exactly what exactly leads to the appearance of a black screen in a particular case.
We wish you not to get into such situations, and if you are, find the right way out faster. Happy holidays!
IPhone screen does not fade on call
In 99% of cases, the breakdown is associated with the so-called proximity sensor. During a conversation, we bring the phone to our very ear, covering the light sensor, which immediately gives the appropriate command to the operating system and turns off the screen. In an unpleasant case, the following more possible prerequisites for a breakdown can be identified:
- Damage to the sensor or loop as a result of a fall or contact with moisture. a replacement will be needed, which will cost 20-50 bucks, depending on the iPhone model;
- Bad build after replacing the monitor. In this case, hardware repair of the device will also be needed;
- The introduction of opaque accessories. films or covers that interfere with the normal operation of the proximity sensor;
- Software glitch, which can be removed by hard resetting the phone or reinstalling iOS;
- Another likely circumstance when the screen is turned on during a call is the active mode of “sound communication” (the “Speaker” key in the call menu), which is foreseen by the basic options of the operating system.
BY (that is, software is a set of programs for computers and computing devices) TOPIC: How to disable Auto Correction (Correction) of Text on Mac, iPhone and iPad.
The iPhone display does not go out during a conversation, what to do?
During a call, the iPhone screen must be turned off, otherwise it is very embarrassing to use the device. The always-on screen will respond to touching with your face and ear, and also “drains” the phone’s battery. In the material below, we will tell you about what the prerequisites for a similar malfunction may be.
BY (that is, software is a set of programs for computers and computing devices) TOPIC: How to check how much memory certain applications are using on iPhone and iPad.
IPhone screen does not fade after displaying notifications
If in the first case the breakdown is most likely related to hardware features, then this problem will almost certainly be solved by software methods.
First you need to make sure that the time for auto-locking the device is set in the iOS settings (Options → Screen and brightness → Auto-lock).
If the screen is still shining after receiving SMS or notifications, then you should try to reboot or completely reinstall iOS through recovery. It may be that obstructions in the system are also associated with installed applications or jailbreak tweaks, in which case you can try to remove the extreme plugins downloaded to your phone.
IPhone screen does not turn off during a call or after receiving a notification, what to do
During a call, the iPhone screen must be off, otherwise it is very inconvenient to use the device. The always-on display will react to face and ear touches and drain the smartphone’s battery. In the material below we will talk about what the reasons for such a malfunction may be.
IPhone screen stays on when making a call
In 99% of cases, the breakdown is associated with the so-called proximity sensor. During a conversation, we bring the smartphone to our very ear, thereby covering the light sensor, which immediately gives the appropriate command to the operating system and turns off the screen. Otherwise, the following most likely causes of breakdown can be identified:
- Damage to the sensor or cable as a result of a fall or contact with moisture. replacement will be required, which will cost 20-50 depending on the iPhone model;
- Poor assembly after replacing the display. In this case, hardware repair of the device will also be required;
- The use of opaque accessories. films or covers that interfere with the normal operation of the proximity sensor;
- Software glitch that can be fixed by hard restarting the smartphone or reinstalling iOS;
- Another possible reason for the screen being turned on during a call is the active “speakerphone” mode (the “Speaker” button in the call menu), which is provided by the basic settings of the operating system.
IPhone screen stays on after displaying notifications
First, you need to make sure that the device auto-lock time is set in the iOS settings (Settings → Display and brightness → Auto-lock).
If the screen is still lit after receiving SMS or notifications, then you should try to reboot or completely reinstall iOS through recovery. Probably, system problems are also related to installed applications or jailbreak tweaks, in which case you can try to delete the last plugins downloaded to your smartphone.
Reasons why iPhone proximity sensor replacement is required
If you find that your screen does not go out when talking on the iPhone, then the reasons for this malfunction are as follows:
- ingress of moisture into the apparatus;
- deformation of the iPhone case when hitting it with a hard object;
- violation of the integrity of the display module;
- software glitch.
Often there are situations when the replacement of the iPhone light sensor (front camera cable) is required after the display module has been replaced in a dubious workshop. The reason is that the sensor filters were not rearranged during the repair. This led to the fact that the iPhone does not go out during a conversation and does not block its touch screen. It is rather difficult to use the device in case of such malfunctions.
What to do if iPhone does not turn off while talking?
If the screen does not go out when the iPhone is talking, you can bring it to our service workshop yourself or issue a call to a specialist. Repair of the device, involving the replacement of the proximity sensor or its loop, will be performed at your home, office or in any other suitable place. But only after carrying out an operational diagnosis of malfunctions, which allows you to determine the type and cause of the breakdown. You can order the service online by specifying:
- required: phone number to contact you;
- the address where the repair is to be carried out;
- the best time for you;
- smartphone model;
- the type of malfunction and under what circumstances it was detected.
The iPhone light sensor will be replaced as soon as possible. This work will take very little time for an experienced master. You don’t even have to part with your smartphone. It will be repaired in your presence. And upon completion, you will receive a warranty card confirming its quality.
The iPhone screen does not turn off during a conversation
The price includes:
Spare part price;
Departure of the master within the Moscow Ring Road;
Light sensor replacement.
|The screen does not go out when talking iPhone 4 / 4s||from 1590 rub.|
|The screen does not go out when talking iPhone 5 / 5c / 5s / SE||from 1700 r.|
|The screen does not turn off when talking iPhone 6/6 Plus / 6s / 6s Plus||from 2100 r.|
|The screen does not go out when talking iPhone 7/7 Plus||from 2950 rub.|
|The screen does not go out when talking iPhone 8/8 Plus / X (10)||from 3000 r.|
|The screen does not turn off when talking iPhone XR / XS / XS Max||from 3000 r.|
|The screen does not turn off when talking iPhone 11/11 Pro / 11 Pro Max||from 3000 r.|
Status smartphones iPhone from Apple are in demand and popular all over the world. One of their strengths is a long period of maintenance-free operation without losing their original appearance. But even a high-quality “Apple” gadget is not insured against annoying malfunctions. The user may find that the iPhone is not dimmed during a call and its touch screen is not blocked. This usually indicates a failure of the light / proximity sensor or its loop. This part cannot be repaired. In the event of a malfunction, it needs to be replaced. It is almost impossible to do it yourself at home using an improvised tool. There is a risk of damage to loops and fragile parts during disassembly and reassembly of the device. Replacing the iPhone proximity sensor should be entrusted to an experienced technician. They are in the service center of our company, which works 24 hours a day, without breaks and weekends.
How is iPhone proximity sensor replacement performed??
If the screen is not blocked when the iPhone is talking, then it signals that the light sensor or its loop is out of order. This part, if damaged, needs to be replaced. This service is offered by our service center. Replacement of the iPhone proximity sensor can be performed both in our workshop and on the road. The advantages of contacting us are as follows:
- round-the-clock work schedule;
- urgent check-out of the iPhone wizard at any time of the day or night;
- professional replacement of the iPhone proximity sensor with a new original or its high-quality analogue;
- affordable prices;
- issuance of a warranty card for the work performed.
The staff of our service center employs only experienced specialists. They are able to immediately fix any malfunction of the “Apple” smartphone, and. in your presence.
Screen does not turn off when iPhone is talking automatically
When the first touch-sensitive phones were developed, manufacturers saw one design feature. when you put your smartphone to your ear, a variety of functions are activated. The problem was solved simply, now a special sensor turns off the display. But from time to time, iPhone owners do not lock the screen during a conversation, which, of course, causes a lot of inconvenience. Why and what to do with it. below.
The screen does not go out when talking iPhone 5s
Focusing on the above reasons why the screen does not go out when the iPhone is talking, it remains only to sort out the options, taking into account the most frequent calls of the owners.
As for the 5th generation iPhones, including the S and SE, most often the problem lies in the cases. Today you can find absolutely any “exclusive” cover for the top five. Often it is he who imposes on the above-described sensor, and he stops turning off the screen during a call.
Also, in the case of this model, it is worth checking the protective glass (if any). In view of the old age of the gadget, the market is flooded with accessories that were produced without observing Apple’s standards.
When installing a protective glass on the iPhone screen, you need to make sure that it will not cover the sensor
Why iPhone screen won’t turn off during talk mode
If during a call the display reacts to touching it with your face or ear, then the gadget has a hardware or software malfunction with the proximity sensor. It is he who is responsible for turning off the screen. It can still be seen from a certain angle of illumination next to the earpiece.
Proximity sensor is next to the front camera and speaker
Reasons why iPhone screen does not lock during a call? some:
- Proximity sensor covered with opaque glass, cover, sticker, fingers.
- Moisture has entered and the sensor contacts are oxidized.
- The software installation has failed.
- The owner uses a speakerphone to hear better (in this mode, the screen should not turn off).
- The screen is damaged after a fall, and the crack prevents the sensor from recognizing the proximity.
- Dirt stuck to the lens.
- Low battery.
- The user has removed the anti-reflective coating that was installed by the manufacturer.
- The repair service installed a non-original screen.
- After the fall, the contact came off.
Also, the problem is often encountered with devices that were sent for repair to replace the screen. Most likely, the master simply forgot to connect it or did it incorrectly.
Note! Proximity sensor malfunction also prevents Siri from using voice assistant.
You can check the operation of the sensor during a call by creating an obstacle in front of its lens at a distance of a couple of centimeters
Does not turn off during talk mode on other models
If the proximity sensor is not working correctly on the iPhone XR, X, XS, 8, 8 Plus, you should make sure that there are no updates. For new iPhones, unlike the same fives, this is an important factor in the normal functioning of the entire filling.
Note! Due to recent user complaints about errors when updating gadgets to iOS 13, before starting the procedure, you should activate iCloud backup.
How to reset iPhone settings
The screen does not go out when talking iPhone 7
Starting with iPhone 7 and 7 Plus, the user can diagnose sensor failure on their own:
- Go to the settings menu.
- To the “System” section.
- Item “About phone”.
- Followed by “Support”.
- Scroll to the end of the new menu and select “Test” or “Test”.
- Click on “Start”.
After that, following the prompts of the system, make sure that the sensor is faulty.
If buttons are pressed while talking on the iPhone, how to fix the situation is worth mentioning the forced restart. On iPhone 7, it runs like this:
- Hold down the power off button.
- Simultaneously hold down the “volume” “-“.
- Wait for the characteristic vibration and the appearance of the Apple logo on the screen.
But in truth, this method rarely helps.
What to do if iPhone does not lock screen when talking
If all of the above tips did not lead to success, and the screen does not go out on the iPhone during a conversation until now, then all that remains is to contact the service center. The great news is that specialists will replace the sensor itself without any problems if there is a breakdown. Or return the cable to its place if it disconnected during the fall.
If the user purchased an iPhone from an authorized retailer within a year or two, he is entitled to free service if the cause of the sensor breakdown falls within the terms of the warranty case.
According to the law, in Russia the warranty for iPhones is 2 years
The screen does not turn off when the iPhone is talking. what to do
The first step is to check how the sensor works:
- Call another subscriber.
- Remove iPhone from ear.
- Close the sensor with your finger.
If the screen does not go out, then the problem is really in the sensor. Here it is worth remembering another possible reason. incorrect auto-lock settings. Usually, the user does not need to look there, but if this is the work of malware, then it is worth downloading an antivirus.
To understand that the iPhone does not turn off during a call due to settings, you need to:
- Go to settings menu.
- Select the section “Basic”.
- Click on the section “Autoblock”.
Activate the slider if it is not enabled for some reason. After that, it is additionally worth rebooting and trying again to check the screen lock during a call.
Remove the protective film / glass
However, it is not always a question of a sensor breakdown. Sometimes the fault for the impossibility of its operation lies with the protective film or glass. In the event that the film or glass is dark in color, the proximity sensor simply cannot work through them. The solution in this situation is quite obvious. the protective film or glass must be removed.
It is important to note that if the proximity sensor on your iPhone with film has been working correctly for a long time, then the chances that the problem is that the sensor is blocked by the film is rather low.
Apply a piece of tape to the proximity sensor
The most common problem with the proximity sensor occurs after replacing the screen on an iPhone. The sensor brings to the senses one repeatedly proven method. You need to stick a small piece of transparent tape on the sensor, then paint over the tape with a black marker.
Service center technicians also note that instead of scotch tape, it is more efficient to use a piece of rubber band about 5 mm long. It needs to be glued between the light and proximity sensors, after which the problem with the turned on iPhone screen during a call will disappear.
Of course, the iPhone will have to be disassembled to gain access to the sensor. You can do this with your own hands. The instructions below show you a detailed breakdown of various iPhone models:
- How to disassemble iPhone 4.
- How to disassemble iPhone 5.
- How to disassemble iPhone 5s.
- How to disassemble iPhone 6/6 Plus.
- How to disassemble iPhone 6s / 6s Plus.
The screen does not turn off when talking on the iPhone. what to do
The proximity sensor is responsible for the function of dimming the iPhone screen during a call. It fires when something covers it. During a conversation, this “something” is the person’s head, to which the iPhone is brought. Thus, if the iPhone screen does not turn off during a call, the proximity sensor is to blame. How to figure out why the screen does not turn off during a call on the iPhone was described in this guide.
If the matter is not in the film, then, most likely, the proximity sensor is out of order. Nevertheless, before going to a service center or starting to repair your iPhone yourself, it is recommended to check your smartphone for the presence of a software error. Rarely, but still it happens that the failure of the proximity sensor is responsible for the failure of iOS.
Restore iPhone via iTunes allows you to reset all errors. A detailed description of this process is available in this manual.
Turn off the screen automatically when you bring the phone to your ear during a call
Why doesn’t the screen go blank on the phone when I put it to my ear? In this article, you will find information on how to enable the screen lock during conversation in the Xiaomi settings. If on your Xiaomi smartphone with an incoming or outgoing call, the screen stopped dimming and locked when you bring the phone to your ear, then you may have disabled this function in the Android settings. This could have happened completely by accident and you simply did not notice, or your children went through the phone settings and turned off the proximity sensor.
In our example, we will show how to turn on the proximity sensor on Xiaomi Redmi 4X so that when you bring the phone to your ear, the screen is locked and turned off. Perhaps the information will apply to other Android smartphones and tablets.
To automatically lock the screen on Android when you bring it to your ear, you need to do the following. We open the “phone” icon on Xiaomi and get to where we usually dial the number to call. Next, click on the touch button “menu” in the form of three horizontal stripes. (On some Androids, after opening the “phone”, the “menu” can also be opened with a touch button in the form of three strips located under the screen on the left side. This button must be pressed and held a little to bring up the menu.) Look below at the attached pictures, where the necessary ones are highlighted. icons and buttons.
Next, in the menu window that opens on Xiaomi, select the item “Incoming calls” under which there will be a short description of possible settings (additional settings for the device’s behavior for incoming calls).
In the “Incoming Calls” settings on Xiaomi, we find and select the item “Proximity Sensor” under which it will be written (turn off the screen automatically when you bring the phone to your ear during a conversation) and turn it on. Done, now when you bring the phone to your ear, the screen turns off and locks, thereby preventing accidental taps and touches of the touchscreen.
IPhone screen not dimming when talking? Decision!
First of all, take a close look at the front of the gadget. Do you see films, glasses, covers on it. covering the front side of the iPhone? Even if they seem completely transparent to you, it makes sense to get rid of them and test the operation of the light sensor without such accessories.
If this did not help, and all the previous tips (reset, reboot, restore) were followed, then most likely the matter is in the light sensor. He could just “move away” or break.
That is why, when you bring your phone to your face during a call, your iPhone does not know to turn off the screen and this does not happen. There will be only one solution. replacing the proximity sensor. Fortunately.
Why the iPhone screen does not turn off automatically and what to do?
All ardent categorical greetings! Constantly active backlighting of the screen can become a rather big problem. after all, the fact that the display does not turn off automatically leads to a variety of inconvenient things. Which ones? But for example: very fast battery consumption, strong heating of the device, and in general it is terribly annoying, since it is almost impossible to operate an iPhone in such a state.!
No, of course there is one win-win option. put your smartphone on charge and never unplug it from the outlet. How do you like that? I do not like. Much better. once and for all deal with the always “on” display of the iPhone. This is what we are going to do with you today. Are you ready? Reade set Go. Let’s go! 🙂
What situations can lead to the fact that the backlight of the iPhone screen is constantly active:
- Mechanical damage. fall, impact, other deformation of the case.
- Poor quality repairs or components. For example, let’s take the iPhone 4 model (yes, it was a long time ago, but for an example it will do). Often, when replacing the screen in this model, they forgot to install (they did not know about it at all, it was too lazy to look for) the so-called uv-filter for the light sensor. Because this thing came only with the original sensor (which comes from the factory), and the one that was installed instead of it was without this filter. Accordingly, due to its absence, the proximity sensor worked “anyhow” and the iPhone screen did not go out on its own during a conversation.
- Moisture and other troubles can also lead to malfunctions of the backlight.
But you never know what else can be! Let’s take a better look at all the ways to solve the problem of a non-dying iPhone screen.
So, here are the generic actions that are appropriate for each case:
- Hard and forced reboots.
- Updating or restoring software via DFU, after that it is important not to restore the backup and observe the behavior.
Now let’s move on to special cases.
- The display does not go out during a call.
- Does not lock automatically, does not turn off the screen after receiving a notification or in standby mode.
IPhone display does not turn off after receiving notification or SMS
The situation is as follows. a notification comes to the locked iPhone, the display naturally lights up, but later it does not go out automatically, and you can turn it off only by pressing the lock button. I know from myself. terribly annoying.
Received a notification at night, wake up in the morning. the phone is completely discharged.
I’ll tell you right away and please. the problem, most likely, is in the software. This means that there is a chance to fix everything without going to the service center. What can be done:
- First of all, go to Settings. General. Auto-lock. If it is set there. “never”, then this is precisely the reason that the screen is not automatically locked. Set the exact time interval (by default it is 1 minute).
- Next, you should follow the steps that are indicated at the beginning of the article, namely, a full reset and restore the firmware. But there is a small “hitch” here. such actions are not always convenient to perform, and it takes a long time. Therefore, you can do this.
- Remember which games and applications you have installed recently and uninstall them one by one and check if the situation has changed for the better. And of course, if you have a jailbreak on your device, then you should also pay attention to those tweaks that are installed, they can certainly lead to the fact that the screen will not go blank.
Finally, I would like to note that you should not forget about the warranty (which in some cases is two years!) And if you are too lazy to look for the cause of the breakdown yourself, feel free to bring it to the workshop. In the end, this is their job, let them figure it out themselves. You need to know your rights! 🙂
How to fix the problem yourself
There are several home remedies for this problem. Before doing the work, watch the training videos on the Internet to clearly see where a particular part is. The procedure is as follows:
The first step is to stick the tape on the motion sensor and paint over it with a black marker. So the motion sensor will be constantly in operation and problems with the switched on phone during a call will no longer arise.
Remove film or glass. Your sensor may be ok, but it can’t work due to the thickness of the protective glass you pasted on. But if the sensor worked with the film for a long time, and then stopped, then it is unlikely that the malfunction lies in this.
There is a possibility that the breakdown is not mechanical, but of a software nature. It is likely that a failure occurred in the phone program, and resetting the settings will return the sensor to operation.
We do not recommend changing the firmware of your phone yourself. This operation requires the correct procedure and supervision by an experienced specialist.
IPhone screen stays on when talking
To avoid accidental screen taps during a call, a proximity sensor is installed in the phone. It is triggered when something is covered. In this situation. the head of a person. If the phone does not go out during a call, then the sensor is to blame. The problem is not critical, and you can continue using the device without fixing it, but keeping the phone at a distance during a call is not very convenient. A breakdown can occur after a shock, a fall of the device, or a program failure. If this is a software malfunction, it is enough to reboot the smartphone. But, when the iPhone screen does not go out during a conversation due to a faulty sensor, you will need the help of professionals.
Solution at the Mobilap Repair Service Center
You are doing the right thing if you do not risk repairing the device yourself. After all, this can lead not only to the loss of warranty, but also to the formation of problems with expensive internal components. Sensor repair does not require a lot of money and time. To do this, you need to contact a trusted service center and diagnose the device. In Mobilap Repair, the wizard will perform a free inspection of the phone and make sure that the proximity sensor is in good or faulty condition. The problem is solved with just one trip to the service center.
You don’t have to look for us for a long time. we are located in the center of Moscow. Free parking near the workshop and other amenities. If for some reason you cannot visit our center in person, use the “Courier delivery” service. The Mobilap Repair courier will arrive at the desired location within 45 minutes and pick up the defective smartphone for repair. We will carry out repairs in a short time if the iPhone screen does not go out during a conversation. We will provide a guarantee, you will be sure of the subsequent reliable operation of your mobile device.
IPhone Screen Repair
Order the repair of the iPhone proximity sensor at the X-Repair service center. We diagnose the malfunction free of charge, carry out repairs and give a guarantee for the work performed for at least 30 days. Our branches are located near metro Arbatskaya and metro Bagrationovskaya. If it is inconvenient for you to reach us, order a courier delivery. For more information call us or order a free consultation.
Talk Mode: Why iPhone Screen Won’t Turn Off?
If during a call your iPhone screen reacts to touching it with your face or ear, this is an indicator of a software or hardware problem.
The fact is that a proximity sensor is located on the top of the iPhone. It is installed in order to prevent accidental clicks while you are talking on the phone. Its mechanism of action is as follows. When you bring iPhone to your ear, the sensor detects proximity. It immediately signals the operating system, and after that the screen is locked. If this does not happen, then the sensor does not work or does not work correctly. Possible problems why iPhone proximity sensor won’t work:
- The sensor is closed. On the glass in front of the sensor there may be an opaque cover, a thick film, or adhered dirt.
- Fall or strong blow. Mechanical impact can damage the loop or the sensor itself.
- Ingress of moisture. Possible oxidation of contacts or short circuit.
- Poor quality repair. If, after replacing the display, the assembly is performed poorly, you may even need to hardware repair the iPhone.
- Software error. The application or system may not work properly. IOS reinstallation or iPhone hard restart is required to fix the crash.
- Speakerphone included. In this mode, the sensor is disabled.
It is very easy to check the operation of the proximity sensor. When connecting to a subscriber, just bring your finger to the sensor. It is not possible to disable or configure the sensor on iOS. It either works or it doesn’t for one of the reasons above.
What to do if iPhone screen stays on while talking
You need to check the availability of the sensor bar at the top of the phone. Opaque film, cover, dirt can affect sensor performance. If the iPhone screen still stays on, then you need to fix software bugs affecting the proximity sensor. This can be done with a hard reboot:
- Press the “Power” and “Volume Down” buttons at the same time.
- Wait 9-10 seconds, the Apple logo should appear on the screen.
IPhones with a mechanical Home key use a combination of the Power and Home buttons to hard reset. If the proximity sensor does not work correctly after restarting, you should reset your iPhone. To save personal information, you need to make a backup in advance.
If the proximity sensor is not working properly after you reset your iPhone, there is a hardware problem and the sensor needs to be replaced. This procedure is performed by the masters of the “X-Repair” service center.
IPhone screen stays on: what to do?
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Your iPhone’s display won’t turn off during a call? Or, perhaps, after receiving the notification, it continues to be active? These problems can be solved. In most cases, even on your own. But sometimes you can’t do without the help of specialists. In this article, we’ll show you what to do if your iPhone screen stays on during a call or after receiving a notification. The information will be useful for owners of an iPhone of any model. 5, 6, 7, 8, 10, XR, XS, XS Max and others.
Why doesn’t the screen lock after receiving notifications?
If your iPhone’s display does not turn off after a while after receiving the notification, you need to check if the time has been set to auto-lock the screen. This can be done in the “Settings” menu, go to the “General” and “Auto-lock”.
If after doing this, the display still does not turn off after a while after receiving notifications, you need to hard reset the iPhone or reset the settings.
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Repairing the loop
The situation when the screen does not go out, in addition to everything that was mentioned above, can be caused by the breakdown of a penny spare part called a “loop”. It is not difficult to fix it, but skill and experience are needed. This process can be divided into the following stages:
- Disassemble iPhone, remove or disconnect battery.
- Pull out the speaker and the connector that serves to fix the headset.
- Expand the key called “Home” into parts, sequentially unscrewing the screws.
- If there are traces of corrosion on the parts that come into contact with the train, then we carefully clean this place. For this, a cotton swab dipped in an alcohol solution is suitable.
- Install parts back.
- Turn on iPhone and check the proximity sensor. works or not.
Remember that the train is very fragile and can be damaged by just one careless movement. Therefore, if you decide to fix it yourself, then do it carefully, without using sharp and cutting objects.
The cause of the problem we are considering may be the notorious dust that gets inside the device when the tightness is broken. In order to wipe the phone from the inside, you will need to disassemble the case, and gently, without pressure, wipe the circuits and the case from visible debris.
The iPhone screen does not block and does not go out during a conversation, causes and remedies.
The proximity sensor in smartphones, including the iPhone, performs such a function as dimming the screen during a call. The function is activated at the moment when it comes into contact with something opaque. When a person makes or answers a call, that something is the ear. Today we will talk about why the screen does not turn off when talking on the phone and what you can do in this case on your own, without the help of a specialist, including how to check the proximity sensor.
Transparent protective film or glass
In addition to replacing the touchscreen, a situation where the proximity sensor of the iPhone does not work can be caused by a protective film or glass. precisely, its dark shade. Due to the shading, the distance sensor, although fully functional, will not respond. The solution to this problem is to remove the protective film or glass and replace it with another transparent one, which is quite logical.
There are a huge number of such accessories on the market now, so there should be no problems with choosing the right one. The main thing to remember is to take only a transparent protective glass.!
It should be noted that if you put on a protective film or glass of a dark shade on your iPhone for a long time and before that there were no such problems, then most likely the sensor on the phone has failed for another reason. In this case, it is strongly recommended to contact the wizard.
A small piece of scotch tape
Most often, the proximity sensor in a smartphone loses its functionality after replacing the touchscreen. In order to solve this problem, it is enough to glue a small piece of scotch tape in this place and paint over with a dark marker, preferably black. This method has been tried many times and has always been effective.
Instead of tape, you can use a rubber band. Cut a piece about 5 mm long and place it between the light and distance mechanisms. This method, as noted by experts and ordinary people, also helps to solve the problem when the function of turning off the display on the iPhone does not work as it should, when approaching in an opaque object.
Of course, in order for the distance sensor to be available for repair, the device will have to be disassembled, at least remove the display module. There are a lot of instructions on how to do this for owners of iPhone of different models on the Internet. To get started, check out so as not to break wood and spoil a valuable spare part. The screens are very fragile and, if removed incorrectly, turn into a pile of glass shards.
As a rule, the distance sensor after replacing the display does not work if the procedure was carried out by people who are not familiar with all the intricacies of opening and repairing the iPhone 5 and other Apple products. Therefore, to replace the display on the iPhone, it is best to contact real professionals in their field, specialists in whom you are 100% sure, preferably to an official service center.
In addition, only there you will receive a guarantee for work and spare parts several months long, in contrast to private servicemen who limit warranty obligations to 2-3 weeks.
If it’s not about replacing the touchscreen and a dark protective film or glass, then the sensor may not work due to failures in the operating system. Therefore, before going to the official service center in order to fix the iPhone 5 or any other gadget from Apple, we try to reboot. It is very simple to do this. look at the picture and press the marked buttons.
In order to reset all software errors, you need to format the phone. This can be done using iTunes. How exactly the procedure is performed, read and see here in this article.
Disabling a module
If you are, on the contrary, wondering: “How to disable the proximity sensor on the iPhone”, then you can use one of the following methods:
- Download Smart Screen Off app. The program allows you to calibrate, adjust the moments of switching on and off.
- Dial the combination “# # #”. a software shutdown method, wired by engineers into the bowels of the iOs operating system.
- Disassembling a smartphone and removing the proximity sensor is perhaps the most radical way.
Now you know what to do if the screen does not turn off when the iPhone 5S talks. The warranty for the iPhone, regardless of the model, is not 1, as many people think, but 2 years. Therefore, if this time has not yet expired, then it is best not to engage in amateur performances, but to seek help from an official service center. They will fix the problem quickly and free of charge. If the module did not fail as a result of drowning or falling of the device.
And finally. You should not buy an iPhone hand-held, as in this case, the cell phone may be a Chinese product assembled from used parts, even if there is documentation confirming the quality. Be careful and careful how to authenticate iphone, read the next article. That’s all, until we meet again on the pages of the site!