Why does iPhone not see your fingerprint. iPhone: Touch ID does not work
If you encounter a problem with Touch ID not working on your iPhone, this can have serious consequences, up to the fact that the smartphone will not turn on. The Touch ID feature is responsible for the ability to unlock your device by scanning your fingerprint. It is designed to protect your iPhone from unauthorized access, but as a result of a breakdown, your smartphone may stop responding to the touch of your finger or recognize your fingerprint.
To fix the problem, you can enter your own password and reconfigure the Touch ID scanner on your iPhone. If that doesn’t work, your smartphone will most likely need professional repair.
How to troubleshoot an iPhone 8 Plus with Touch ID that stopped working
Before troubleshooting, try Touch ID again, and this time make sure you’re doing it right. Make sure your finger doesn‘t completely cover the home button when you place it on the home button. Also make sure that it touches the surrounding metal ring. While scanning, don’t press your finger too quickly and refrain from moving your finger until the scan is complete. Make sure the home button is free of dirt, oil, and other possible obstructions. After you’ve checked everything but Touch ID is still not working, try the following solutions.
Like the other features, Touch ID must also be enabled or activated on the phone in order to use it. To make sure this feature isn’t automatically disabled by the new update, follow these steps to check and make sure Touch ID is enabled on your iPhone 8 Plus:
- Tap “Settings” on the home screen.
- Touch ID Passcode.
- Then check and make sure iPhone unlock and iTunes App Store Options are enabled.
If it’s already on, turn it off for a few seconds and then turn it back on. This can also help fix any minor glitches related to Touch ID after recent iOS platform changes.
Second solution: Turn Touch ID Password off and back on.
If restarting your phone doesn‘t solve the problem, try updating the Touch ID feature. This will correct minor flaws or inconsistencies after a recent platform migration. Just follow these steps to update your iPhone’s Touch ID feature:
- On the home screen, tap “Settings”.
- Next, press Touch ID Passcode.
- Then make sure iPhone unlock or iTunes App Store is enabled. If not, toggle the switch to enable the feature.
Restart your iPhone, and then try to make sure the Touch ID unlock works correctly again.
Third solution: reset all settings on your iPhone 7 Plus.
The settings on your iPhone may have been automatically overridden by the new iOS update and ended up causing an error. To fix this, you can reset your iPhone settings back to their original or default values. This can be done through a system reset on your iPhone 7 Plus. Here’s how:
- Tap Settings on the home screen.
- Tap General.
- Scroll and press Reset.
- Select Reset all settings from the options listed.
- If needed, enter your password to continue.
- Then tap the option to confirm resetting all settings.
Your device will start deleting the current settings and then restore the default settings. Any erroneous configuration will also be cleared in the process. After the reset, you’ll need to enable the settings and features you want to use on your device.
Why the fingerprint sensor doesn‘t always work well
There are times when your fingers aren’t quite clean or dry, so dirt and moisture can interfere with the fingerprint reader. Here are recommendations for your hand hygiene only. use the Touch ID scanner with dry, clean hands.
Have you ever had a problem with the fingerprint scanner on your iPhone or iPad? Share your experiences with Touch ID glitches in the Комментарии и мнения владельцев
The Touch ID fingerprint sensor on a fairly recent iPhone doesn‘t always work when you touch it, and you have to constantly refer to password entry? If you’ve encountered a similar problem, this article will tell you how to fix it.
Everyone knows that after you buy a new iPhone, you need to activate it and perform the initial setup of the device, which includes the Touch ID fingerprint sensor, built into the Home button. The user is asked to add a fingerprint, which can be used to unlock the iPhone.
From our years of following users who set up their new iPhone, it’s clear that adding a fingerprint to Touch ID during the initial setup is often done very quickly and not always with an understanding of the process. Most users hold the iPhone very differently during biometric sensor setup than they do during normal use. Herein lies the secret.
over, after the initial setup of the iPhone, very few return to the Touch ID settings (in the iOS settings) to continue the process of improving the sensor’s performance. As a result, users continue to use the single fingerprint that was written in Touch ID when they first set up their iPhone. And after all, you can add as many as 5 fingerprints in the sensor settings. So
How to unlock your iPhone or iPad with a single tap without tapping the Home button (for iOS 13 and later)
Go to “Universal Access” → “Home Button”;
Activate the “Open with your finger” option.
Touch ID is not working well on your iPhone: How to properly configure the fingerprint sensor on your iPhone or iPad
Open the Settings app on your iPhone or iPad and go to Touch ID and passcode.
Delete all the fingerprints you’ve added. To do this, select each fingerprint and tap Remove Fingerprint.
Grab your iPhone or iPad the way you would normally hold your device before unlocking it.
Go through the process of adding all five fingerprints this way:
- Add your right thumbprint twice;
- Add the left thumbprint twice;
- once add the right index fingerprint (if you are right-handed) or left index fingerprint (if you are left-handed).
The point of this operation is to add more fingerprints to the most used unlock option.
The scheme we have proposed can be changed if you want. For example, if you always unlock your device with the help of one hand then it would be nice to add 3, 4 or even all 5 possible thumbprints.
Try it now. In the vast majority of cases this will solve the problem of poor Touch ID operation.
In case after performing the procedure of adding fingerprints, if the sensor is still not responding well, try rebooting the device. If rebooting does not help, then you have two choices. either you have an owner of the hands with an abnormal fingerprint structure (we have met such users) or the problem is in the Touch ID sensor itself.
Activate Touch ID in iOS settings
Before you start looking for the cause of the disabled fingerprint scanner in the iPhone and iPad, you should make sure that it is enabled in the settings of iOS operating system. To do this, you need to launch the application “Settings”, and then go to the section “Touch ID and code-password” and activate the toggle switches against all the parameters related to this module. If they are already enabled, you can turn them off and on again, in order to exclude the possibility of some bug.
Problems with the fingerprint scanner on the iPhone 5s have become a mass phenomenon
On the forum of technical support Apple appeared a branch dedicated to the functioning of the fingerprint scanner in the iPhone 5s. Numerous users have complained about the problems with unlocking smartphones using the Touch ID sensor.
The discussion about this problem was started by a user with the nickname Dreanmachine1, who shared that his wife’s iPhone 5s started having problems with fingerprint scanning. Some time after creating a profile for the scanner, it stopped reading fingerprints. Touch ID sensor works for a while and then stops recognizing my finger. That said, as Dreanmachine1 added, his own iPhone 5s works without a hitch.
“I have a similar problem,” writes user with the nickname RogerGB Tried resetting and rescanning several times. Normal operation lasts for about an hour, then simply refuses to recognize a finger.
Many forum users fear that the problem may not be in the software, but is associated with a defect in the Touch ID sensors themselves.
Touch ID sensor is one of the innovations used in the iPhone 5s,which was introduced by Apple in September. You can enter your fingerprint into the system in the initial setup of the smartphone, or later through the Settings menu. Main. Touch ID and password. By default, the device is capable of recognizing no more than five fingers. The registration process is quite a long procedure and requires touching the “Home” button up to 15 times.
Most users on the forum are hoping that Apple will fix this problem in a future iOS 7 update. The company itself has no comment on this problem.
Have you experienced iPhone 5s fingerprint sensor failure?