Sony Xperia Does Not Turn On What To Do

Sony Xperia won’t turn on: possible reasons

Why may my smartphone not turn on? What are the most common reasons:

  • Defective battery. Sony Xperia is pleased with the capacitive battery, which, unfortunately, often breaks. It is advisable to check the battery, because if it fails, the smartphone will not be able to turn on;
  • If the smartphone charges but does not turn on, there is a risk of breakage of the power button. You need to remember about the precautions. For example, it is not recommended to charge Sony Xperia immediately after getting wet or accidentally getting moisture on the phone keys, otherwise the phone may completely die;
  • If the smartphone connector is broken or partially torn out of the printed circuit board, the charge cannot be transferred to mobile technology. In this situation, the device will be completely discharged, and then it will not be able to turn on. The only possible way out in this case is to contact the service center staff, where professionals will replace the connector;
  • A motherboard that has been damaged from a shock or accidental fall will not be able to keep the smartphone running. In this case, you need to diagnose the gadget, and then. Recovery measures. Only professionals are ready to successfully return a smartphone to functionality;
  • The smartphone control chip was broken. In this case, it is necessary to replace the component part with an original analogue that can successfully perform its functions;
  • Rust, oxidation of parts, corrosion are some of the most dangerous reasons for the inability to fully use a mobile phone. If Sony Xperia does not turn on after getting wet, it is best to contact a professional who can restore a mobile phone;
  • Another possible cause of problems is software glitches. After an unsuccessful update, the device will not be able to turn on, but the best solution would be to download the sony firmware to restore the equipment.

The above reasons may be the basis for a successful solution to the existing problem with turning on Sony.

Sony Xperia won’t turn on. Problem solution

Sony Xperia is one of the most popular smartphone models. High level of functionality, optimal technical data, ergonomic body are important advantages. Despite such positive aspects, disadvantages can also be fixed. What to do when sony xperia won’t turn on? How can such phenomena be explained and how to proceed to prevent further errors in the operation of the Sony smartphone? How can you restore optimal functionality to your mobile phone??

Sony Xperia Does Not Turn On What To Do

How to fix if Sony Xperia won’t turn on?

If the Sony Xperia does not turn on, you do not need to worry, because the chances of restoring the gadget’s performance remain. How can corrective action be taken??

  • Sometimes when Sony Xperia won’t turn on, it takes a while to start up. If the smartphone slows down, it is best to press the power button for 10 seconds;
  • You need to make sure that the mobile phone is charged. If the battery is completely discharged, it may take up to half an hour for visual changes to appear. For the first 30 minutes, the phone may remain dark even without the charging icon. The total charging time is 4 hours;
  • Another option is a malfunction of the USB cable and mobile phone charger;
  • Sd memory card may be damaged and prevent the smartphone from charging;
  • If the smartphone does not want to respond and restart, a forced start will be required. In case of serious software failures, it all depends on the state of the sony xperia firmware. Sometimes you need to completely reinstall the firmware;
  • In many cases, a factory reset and software restore helps. Perhaps these steps will help even if the sony firmware is damaged. It is best to take care of the safety of the information, which is recommended to be reloaded to the SD memory card.

If Sony does not turn on, you can find a way to restore optimal performance of your mobile phone and 99% of the problem is successfully solved.

Sony Xperia phone won’t turn on. Restoring smartphone operation

In this short tutorial, we’ll tell you what to do if your Sony Xperia won’t turn on. We often receive messages from our readers that they have a problem with the performance of their smartphone or tablet, after which they can no longer start the device. The phone does not turn on or Sony Xperia freezes when turned on on the splash screen (boot animation). The most common cause of this is operating system and software failures. Do not panic ahead of time and take a series of simple actions to reanimate your beloved smartphone.

To do this, we need a computer with official software installed on it. The PC Companion program (download), which simply must be on the PC of any user of Sony Ixperia smartphones. Now let’s move on to the step-by-step instructions (in the screenshots, red frames indicate that you need to click in the process).

Launch PC Companion and select ‘Support Zone.

  • Launch the ‘Software update’ section
  • Naturally, we did not connect the smartphone to the computer, and therefore a window will appear notifying you that the device was not found. There is a clickable inscription ‘phone / tablet recovery’. Click on it.
  • The next window will ask you to select the device you want to restore. If you have previously updated your smartphone via Companion PC, then it probably remembered the device, and it will appear in the list. Select it and click ‘Next’. If you have not used the application yet or you need to update some other model, for example a friend, then select the item ‘Another phone / tablet’.
  • Further, a series of windows will appear in front of you. They contain information about what you are actually doing. I recommend that you read and press ‘Next’ (if necessary, check the box to confirm). We are waiting for the application to prepare everything necessary for recovery.
  • If you selected ‘Other phone / tablet’ in step 4, such a window will appear with a list of all the models in the line. In this list, you need to find and select the model of the smartphone or tablet that you are restoring. Please note. You need to choose a specific model with its specific model number, for example, if you have a Sony Xperia Z2 D6502, then you need to choose a Sony Xperia Z2 D6502, not a D6503 or D6463! If you chose a specific model, then you skip this item. The following window will immediately appear.
  • It’s time to connect your smartphone. Connect the USB to the computer, then hold and hold the volume down button on the smartphone and only then plug the USB cable into it!
  • After these actions, the program will detect the device and start restoring it. If it did not automatically go to the next step, then you can try to simultaneously hold down the power button and volume up for 10 seconds until three vibrations occur and then repeat step 7.
  • Upon completion, you will be notified that the update is complete. We turn off the smartphone, launch it and rejoice! Please note that all data from the smartphone’s memory will be deleted. Also, the first download can be quite long.
  • If Sony Xperia still does not work, then you can try to flash it through FlashTool or you should contact the service center. There may be a problem in the technical part, not the software.

    Why Sony Xperia smartphone won’t turn on

    The Japanese company Sony has been a mobile phone manufacturer for over 15 years. For ten years she worked with the Swedish firm Ericsson. But now the Japanese have completely taken over the work process. The company occupies a leading position in the market, their smartphones are of high quality and have their own corporate identity. But, like all technology, smartphones fail over time.

    The modern user, accustomed to constant communication, tries to find out and fix the breakdown as soon as possible. One of these problems, pointed out by the owners of the phone. This is when the Sony Xperia won’t turn on the first time. There can be many reasons for this, and deep diagnostics of the device will help determine them. Let’s name some of them:

    • The battery fails (the battery of your product has its own resource and eventually loses its capabilities);
    • The power button fails (it may be contamination, mechanical damage, etc.);
    • The firmware may crash (Rarely, but an occasional problem);
    • Breakage of the power connector (In this case, charging does not come).

    There are other breakdowns as well. For example, your Sony Ericsson smartphone, when turned on, does not blink, but glows white. It so happens that the device turns off and the battery does not charge when connected to the network. The reason for many breakdowns is the negligence of the owners themselves, who allow the device to fall or liquid gets into it. In this case, you must immediately contact the electronics repair center.

    What to do if Sony Xperia does not turn on

    Let’s consider a situation in which Sony Ixperia does not turn on. What should be the first actions of the user. There is no need to try to disassemble the smartphone yourself and start repairing Sony, because without the necessary knowledge, you will only aggravate the breakdown. Only after a complete diagnosis, it will become clear what to do to make the repair effective and of high quality. It is necessary to check if the phone has been dropped, moisture or water has gotten into it. After that, connect Sony Ericsson to the charger to check the battery.

    There may also be malfunctions when the screen does not light up, or when Wi-Fi does not turn on on your device. In any case, it is not recommended to engage in repairs yourself without the appropriate qualifications. To do this, there are a large number of centers in which professionals work and they will carry out a high-quality repair of your smartphone. Popular repair services include working with models:

    As well as the equally popular glass replacement service:

    Sony’s phone won’t turn on? How to find a good service center in Kiev

    When the question arises of where to repair a smartphone, it is recommended to choose not an artisan workshop, but a specialized service center, where highly qualified specialists work. The solid center differs from the above-mentioned workshops by the high level of work with the client and the provision of a guarantee for its services. In such a service, specialists will assist you in cases of a similar nature:

    • Sony’s phone does not turn on;
    • The screen is broken;
    • Turned off and does not respond to network connection;
    • There is no sound in the speaker;
    • Wi-Fi does not work;
    • Software crashes occur;
    • Flashing red light and more.

    In special centers, repairs will be carried out in a better quality, in addition, diagnostics will be done free of charge. Professionals such as UMT Service, having the widest selection of spare parts and high-precision equipment, will also provide you with the most pleasant and comfortable service.

    How to start a Sony Xperia smartphone that won’t turn on?

    Despite the fact that some Sony Xperia devices have a non-removable battery, Sony has provided several keyboard shortcuts that allow you to simulate the process of removing the battery, which I will discuss.

    Most often, the smartphone does not start due to problems with the firmware, which are solved by the methods proposed below. So, if you encounter similar problems, I advise you to do the following.

    Software error

    A software crash may cause your Sony Xperia smartphone to operate slowly, restart intermittently, or refuse to turn on. You just need to reinstall the software or return to factory settings. A symptom of a similar problem. After turning on the smartphone freezes or constantly asks for the phone code.

    Software error

    A software crash may cause your Sony Xperia smartphone to operate slowly, restart intermittently, or refuse to turn on. You just need to reinstall the software or return to factory settings. A symptom of a similar problem. After turning on the smartphone freezes or constantly asks for the phone code.

    First option: Force restart and / or shutdown Xperia

    A frozen Sony Xperia smartphone can be forcibly rebooted or shut down, and I recommend trying both methods. This requires:

    Press and hold the power button of the smartphone and the volume up button at the same time for 10 seconds.

  • Your device should vibrate. Your further actions depend on whether you want to restart your phone or turn it off.
  • If you need to restart the gadget: Release both buttons. The device should reboot.
  • If you want to turn off your smartphone: Continue holding both buttons. After a few seconds, the phone vibrates three times and turns off.
  • If the device does not respond in any way to your actions, try the following:

    Press and hold the volume up button.

  • Then press and hold the power button of the smartphone without releasing the volume up button and wait for about 10 seconds.
  • Choose to force smartphone restart or shutdown.
  • Charger broke

    A common reason a smartphone is not working is a broken power cord socket. After the time has elapsed, the socket loosens, the contacts oxidize and practically do not conduct current.

    Checking for a broken charger is easy. Connect another charger to your Sony Xperia phone and if the charging process starts, then it is working properly. The problem is solved by buying a new power supply.

    If the Sony Xperia does not turn on, the first step is to identify the true causes of the problem. It is difficult to carry out such a procedure on your own, so it is better to immediately contact the Service Center. Employees of which are guaranteed to perform diagnostics on the day of treatment. The repair procedure is carried out using special tools and professional equipment. A dedicated QC department tests the phone before returning it to the owner.

    Sony Xperia is one of the most popular smartphone models. High level of functionality, optimal technical data, ergonomic body are important advantages. Despite such positive aspects, disadvantages can also be fixed. What to do when sony xperia won’t turn on? How can such phenomena be explained and how to proceed to prevent further errors in the operation of the Sony smartphone? How can you restore optimal functionality to your mobile phone??

    Sony Xperia won’t turn on: possible reasons

    Why may my smartphone not turn on? What are the most common reasons:

    • Defective battery. Sony Xperia is pleased with the capacitive battery, which, unfortunately, often breaks. It is advisable to check the battery, because if it fails, the smartphone will not be able to turn on;
    • If the smartphone charges but does not turn on, there is a risk of breakage of the power button. You need to remember about the precautions. For example, it is not recommended to charge Sony Xperia immediately after getting wet or accidentally getting moisture on the phone keys, otherwise the phone may completely die;
    • If the smartphone connector is broken or partially torn out of the printed circuit board, the charge cannot be transferred to mobile technology. In this situation, the device will be completely discharged, and then it will not be able to turn on. The only possible way out in this case is to contact the service center staff, where professionals will replace the connector;
    • A motherboard that has been damaged from a shock or accidental fall will not be able to keep the smartphone running. In this case, you need to diagnose the gadget, and then. Recovery measures. Only professionals are ready to successfully return a smartphone to functionality;
    • The smartphone control chip was broken. In this case, it is necessary to replace the component part with an original analogue that can successfully perform its functions;
    • Rust, oxidation of parts, corrosion are some of the most dangerous reasons for the inability to fully use a mobile phone. If Sony Xperia does not turn on after getting wet, it is best to contact a professional who can restore a mobile phone;
    • Another possible cause of problems is software glitches. After an unsuccessful update, the device will not be able to turn on, but the best solution will be a solution to restore equipment.

    The above reasons may be the basis for a successful solution to the existing problem with turning on Sony.

    What to do if sony phone freezes due to software crash

    Sony Xperia Z is one of the best phones on the market, but it turns out that Sony’s flagship is causing some problems for some users.

    One of them is “Sudden Death”. The phone suddenly “freezes” or turns off and only a hard reset helped, or a combination of the power button to increase the volume.

    Everything turned out to be not in a physical device, but in software.

    At the moment, a corresponding update has already been released that solves this problem.

    What to do if sony phone freezes

    So, your phone sony xperia z1, z3, z2, m4, s2305, m4, m2, or another sony, when turned on, hangs on the splash screen or logo and does not turn off. It does not react to anything.

    The first thing to do in this case is to reboot. Of course, it will not work in the traditional way. You need to turn it off forcibly.

    To do this, simultaneously press Power to increase the volume (by 15 seconds). It is very good if the subsequent inclusion will lead to normal operation of the device.

    But the situation may, if not immediately, then very soon repeat itself. The phone will go into a stupor and at least beat your head.

    Not much pleasant, but there are ways to fix such turns in the fate of sony xperia, only first you need to put the correct diagnosis on the hanging phone.

    In general, there are four main ones: lack of memory, conflicting applications, buggy firmware, a problem with the touch screen (does not respond to buttons).

    What to do if Sony’s phone freezes with a non-removable battery

    On many Sony Xperia devices, the batteries are non-removable, but the Japanese provided for such a turn and added a physical button to start a hard reset.

    It is usually located under the SIM card slot cover. Therefore, if your Sony Xperia z1, z3, z2, m4, s2305, m4, m2, or another is frozen, remove the plug.

    Using a thin but not sharp object, press and hold the OFF button. Then, when the device vibrates (usually three times), release the button.

    If this does not work, then press the OFF button under the plug and hold it for 2 minutes, despite the vibrations.

    Then connect your device to the charger and charge until the charging indicator appears on the display. Appeared? Then you can turn on the phone.

    Conclusion: Of course, everything cannot be foreseen or described. If all else fails, you can reflash the phone via FlashTool.

    There is also an excellent computer program. Pc Companion. For Sony Xperia owners, it is not only recommended, but sometimes simply irreplaceable.

    The last option is to contact the service center. I know I don’t want to, but if there is a problem in the hardware, then there is simply no other way out. Success.

    What to do if Sony’s phone freezes through conflicting applications

    Downloaded applications can affect the stable operation of the device. Cause it to freeze. Use Safe Mode to check if downloaded apps are causing problems.

    In safe mode, it will run exclusively with preinstalled software and applications.

    If Safe Mode does not freeze, it means that you have probably downloaded one or more applications that have a negative impact on the device.

    You can delete a recently used app and restart your phone. To enable Safe Mode, wait until the Xperia ™ logo disappears.

    Next, press and hold the volume down until the phone vibrates and turns on safe mode.

    If this does not work out, then try it differently. Press power off and hold your finger on “Power off”.

    You will be transferred to enter safe mode. Confirm “OK”. Note: in order to exit safe mode, restart the device again.

    68 comments

    Thank! Your advice helped me! After a software update, my Sony Xperia phone froze and did not turn on, only the icon with the words “software update in progress” was on. Then I went online and then I found a lot of useful information on your website, used it, and in particular the one that said: “press the power button to turn on the sound for 15 seconds (simultaneously).” Everything helped, thanks!

    Hello. My Sony Z Ultra phone hangs and turns off after the update, I tried to reset it to the basic settings, you turn on everything normally starts to update and everything is all over again.

    So prohibit in the update settings.

    Hello. I have a Sony xperia MT27i phone, it hangs on the logo and that’s it, I tried it under the plug and didn’t help. What to do?

    I also had a situation, it hung on the switch-on, on the logo, it helped

    All you need is a simulated battery extraction

    This operation will force the phone to shut down and then restart. This is a great way to solve the problem if your Sony Xperia is frozen or locked, gives a white / blue / black screen and does not respond to your actions.

    The way to simulate battery removal on Sony Xperia is very similar to simulating battery removal on Motorola Atrix HD. You need to press the volume down button and the power button of the device and simultaneously hold them for 15-20 seconds.

    If after 20 seconds the phone does not turn on by itself, release the buttons and try to start the device in the usual way. By simply pressing the power button.

    For example, let’s say your Sony Xperia is frozen or won’t turn on. Just hold down the volume down and power-on buttons, count to 20 and if the smartphone does not respond in any way, release both buttons, and then press the power button, which will work as usual.

    On some devices, instead of the volume down button, you need to press the volume up button. Therefore, if the method above did not help you, then try simultaneously holding down the volume up and power on buttons for 20 seconds.

    If that doesn’t work, please try again. This procedure must sooner or later restart the smartphone.

    Tip: if your phone does not restart after several attempts, then try disconnecting it from the power source.

    First option: Force restart and / or shutdown Xperia

    A frozen Sony Xperia smartphone can be forcibly rebooted or shut down, and I recommend trying both methods. This requires:

    Press and hold the power button of the smartphone and the volume up button at the same time for 10 seconds.

  • Your device should vibrate. Your further actions depend on whether you want to restart your phone or turn it off.
    • If you need to restart the gadget: Release both buttons. The device should reboot.
    • If you want to turn off your smartphone: Continue holding both buttons. After a few seconds, the phone vibrates three times and turns off.
    • If the device does not respond in any way to your actions, try the following:

      Press and hold the volume up button.

    • Then press and hold the power button of the smartphone without releasing the volume up button and wait for about 10 seconds.
    • Choose to force smartphone restart or shutdown.
    • Option two: Put your smartphone on charge and try a forced reboot

      It is possible that the device will not turn on due to the battery being completely discharged. The fact is that when the battery is zero, the device does not have time to close all applications, and this leads to a system failure. You can fix this problem in the following way:

      Plug the charger into a working outlet.

    • Connect Xperia to the charger using the cable that came with your smartphone.
    • Wait about 10 minutes.
    • Then press and hold the power button and the volume up button at the same time for 10 seconds.
    • This will allow the smartphone to charge the battery. But do not disconnect it from charging during forced reboot so that the device has a stable power supply.

      If this helped you restart your phone, but you still notice small freezes, this is a sign that you may be facing the same problem again soon. Therefore, I advise you to restart your smartphone again.

      How to start a Sony Xperia smartphone that won’t turn on?

      Despite the fact that some Sony Xperia devices have a non-removable battery, Sony has provided several keyboard shortcuts that allow you to simulate the process of removing the battery, which I will discuss.

      Most often, the smartphone does not start due to problems with the firmware, which are solved by the methods proposed below. So, if you encounter similar problems, I advise you to do the following.

      What to do if Sony Xperia won’t turn on? Restart your phone.

      The normal operation of any smartphone depends primarily on the hardware and firmware. These two elements must be perfectly synchronized with each other so that your gadget can perform all the functions provided by the developers without any problems.

      In this article, I will discuss the main problems that Sony Xperia smartphone owners may encounter, and possible solutions. I will emphasize in advance that in the event of a malfunction, it is best to immediately contact the service center for help from specialists in this matter.

      However, for those subscribers who prefer to troubleshoot on their own, this article should be helpful. So, if your Sony smartphone does not turn on, below you will find several ways to fix this problem.

      Third option: Forced battery reboot by pressing a button

      Step 01. Make sure there is an SD card slot on the side of the device. You will see a yellow square button. Press and hold it for 5-10 seconds with a pin.

      Step 02. Plug your phone into an outlet.

      Step 03. Hold down the Power button or press and hold the Power for 10 seconds until the device turns on.

      Also try hard resetting your phone: how to factory reset Sony?

      However, if all the above methods do not help turn on the phone, I advise you to contact a Sony service center for professional advice. Perhaps you are faced with a technical problem that you cannot solve on your own.

      Hope this article helped you. If you have any other tips for solving this problem, share them in the comments.