Samsung Smart Tv Slows Down

Software crash

It so happens that the TV is successfully connected to the router, but the user cannot switch to Smart TV. In this case, an error is displayed on the TV screen. And many Smart TV owners ignore most of the potential of this function, stopping at regular viewing from a flash drive or connecting a computer to a TV.

Often the reason for the drop in the speed of Smart TV functioning is internal software errors. In this case, you need to do the firmware of the TV. You can do this yourself by downloading a special program from the manufacturer’s official website. But it is important to remember that TV firmware is only possible with the latest software version.

Note! If you have doubts about the presence or absence of a system error, then it is better to contact the professionals who will help you configure access to the option.

Internet and its connection to the device

Indeed, many Smart TV owners claim that they had problems while watching due to improper Internet connection to the TV.

The simplest and most intuitive way to connect to a local network is through a router. Everything is simple here. You need to enter the menu, select a connection via Wi-Fi and enter your username and password. The device connects instantly. If there are difficulties in connection and a window appears on the screen: “I cannot get the network settings”, then it is advisable to update the firmware of the router.

Samsung Smart Tv Slows Down

There may also be problems when connecting the network cable. In this case, everything will depend on the provider and the protocol it uses. Most providers today provide. Dynamic IP, but if the protocol is PPPoE, PPtP, L2TP, then you need to enter a username and password to connect the device to the network. You can find out such data only from the provider’s manager when calling at home or through a phone call. Just connecting the cable. The Internet will not appear.

Reasons for slowing down the Internet

Most consumers are faced with the fact that their Internet freezes on Samsung Smart TV, namely / music, the loading of web pages is interrupted. The most common problem is the TV settings.

Common reasons why the Internet slows down on TV:

  • The TV is connected to a slow Internet or it is not available at all;
  • Loaded with a huge number of widgets that are very memory intensive;
  • Overloaded cache in the browser;
  • Tv software hasn’t been updated for a long time.

Internet and its connection to the device

Many users wonder why Smart TV slows down over Wi-Fi. The answer lies in the fact that the Network may have been incorrectly connected to the TV.

  • Wireless via Wi-Fi router. You need to open the “Menu”, where you select the “Wireless” connection option and write in the fields that will be displayed on the screen, the password and login from the Wi-Fi. After the performed actions, the TV instantly connects to the network. If, during the setup process, a message appears on the screen that the device cannot connect to the network, it is recommended to update the router’s firmware.
  • Wired with cable. Difficulties may also arise when choosing this method. The protocols used by the ISP play an important role here. It is more profitable for the consumer to use a dynamic IP provider, since you only need to connect the cable to the TV and in most cases the Internet will work automatically. But today Internet service providers use PPPoE, PPtP, L2TP protocols, which implies that the user enters a password and login to set up on the Internet TV.

Note! Users find that connecting via a Wi-Fi router is much easier and more intuitive than a wired connection.

Old software

Almost all TV developers release software updates on Smart TVs. For the device to function normally, you need to periodically update its software.

But it happens that the updated version of the Smart TV software cannot be installed due to the low speed of the connected Internet. In this case, you need to use a PC or laptop to download updates, which can then be transferred to a flash drive. After that, the USB flash drive with data should be connected to the TV and safely update the software.

Important! Updating software for Samsung TV is a very important process, because if you do not update the software, you will not be able to switch to the Smart TV function.

Conflicting settings

An interesting fact: the settings in Smart TV, which are in the TV menu, periodically conflict with each other. Because of this, the device slows down and gives errors. Usually such problems can be solved by performing a factory reset and updating the firmware.

Overflowed embedded browser cache

This issue can occur when using a browser rather than applications. For example, on Smart TV, movies freeze when watching online. And not through the service application. To solve this, you need to clear the cache in the built-in Internet browser:

  • Enter the menu and select the browser.
  • Go to the settings section.
  • Select the line “Clear cache”.

Why IPTV can slow down

Reasons for “slowing down” IPTV:

  • Because of the Internet. To check the speed of the Network, you can use a special site. You need to enter the name of the portal into the search bar in the browser and then click on the “Start” button. After waiting half a minute, the screen will display information about the Internet speed on the device. If the result is less than 2 mbps, then there is still a problem in the Network, if the speed is higher than 2 mbps, you need to go to the next item.
  • Due to problems in Smart TV / set-top box or playlist. If only some channels work poorly, then the reason is in the list of playable files. You need to select another playlist and install it.

Thus, the poor speed of the Internet connection on the Samsung Smart TV can be corrected if you thoroughly understand the reason. Resetting the settings, flashing, cleaning the cache and a banal respite from the TV will help in this.

You may need to clear the memory on your Samsung Smart TV for various reasons, the main one being viruses. People don’t think about the problem of viral infection of digital TVs often enough. Meanwhile, this trouble is gaining momentum. And it also happens that the internal memory is sorely lacking. It is overwhelmed with unknown information. Will have to clean.

Main causes of memory overflow error

Often memory does not overflow, you just have a specific error in the cache. Problems occur whenever the owner of the TV wants to use the browser. Watching movies or listening to music tracks is made impossible. The reason lies in the limited browser memory, which does not always have time to be cleared.

Sometimes you see warning messages about restarting the application. The program crashes and reboots many times. All this is due to the lack of built-in memory, which has a number of specific features:

  • If the storage capacity is full, you will not be able to download the latest information;
  • When content is loading slowly, self-cleaning occurs;
  • A flash drive and an external hard drive do not solve the issue;
  • The error does not affect the viewing of TV channels;
  • There is no link to sites and applications.

Clearing the cache

Clearing the cache is another option for solving the problem. You will need the main menu, through which the entrance to the browser and its settings are opened. The column titled “Clear cache” will be displayed separately. Confirm the action and rest for a few minutes while observing the process. If the matter is in the cache, after these manipulations you will be able to watchs as usual.

Old software

Almost all TV developers release software updates on Smart TVs. For the device to function normally, you need to periodically update its software.

But it happens that the updated version of the Smart TV software cannot be installed due to the low speed of the connected Internet. In this case, you need to use a PC or laptop to download updates, which can then be transferred to a flash drive. After that, the USB flash drive with data should be connected to the TV and safely update the software.

Important! Updating software for Samsung TV is a very important process, because if you do not update the software, you will not be able to switch to the Smart TV function.

Software crash

It so happens that the TV is successfully connected to the router, but the user cannot switch to Smart TV. In this case, an error is displayed on the TV screen. And many Smart TV owners ignore most of the potential of this function, stopping at regular viewing from a flash drive or connecting a computer to a TV.

Often the reason for the drop in the speed of Smart TV functioning is internal software errors. In this case, you need to do the firmware of the TV. You can do this yourself by downloading a special program from the manufacturer’s official website. But it is important to remember that TV firmware is only possible with the latest software version.

Note! If you have doubts about the presence or absence of a system error, then it is better to contact the professionals who will help you configure access to the option.

Smartronix

The reason may be insufficient disk power, too large, in the file system.
Try connecting a smaller disk or USB flash drive to test the operation of the TV’s USB port.

Smartronix

There may be a problem with the flash drive, try formatting it to the FAT32 file system, if it doesn’t help, then to NTFS
check the read / write speed of this flash drive with utilities

Natalia

Hello, I connected my phone via a USB cable to a Sony TV to watch the series. During viewing, it freezes, stops, which you have to open from the beginning and rewind to the point at which you stopped. Sometimes you even have to restart the TV, because it starts to slow down itself. What is the problem?

Smartronix

Hello. The reason may be in the cable, the power may not be enough, the phone may turn off into power-saving mode, it may be difficult to accurately determine remotely.
Try it with a regular USB stick.

Makey

After a year of work, Samsung TV ue49ku6300
stopped playing files normally from an external disk or from a flash drive.
(movies start, but the picture slows down, plays jerky)
What can be done, tell me ?

Smartronix

You can try to reset the TV to factory settings, if this does not help, try to start another movie, if the image slows down, you need to contact LG technical support