The smartphone does not turn on or freezes on the logo screen. Solutions for Samsung
Android users often face the problem when turning on their device. That is, when trying to turn it on, it simply freezes, showing either the logo of the manufacturer of the device or a green robot. This instantly makes it clear to us that a failure occurred in the system, caused, most likely, incorrectly installed by the application, or an unsuccessful attempt to obtain a ROOT access to your apparatus. Or everything is much simpler, your device is attacked by viruses. In some cases, the device cannot load with filled memory
In this article, we will give an answer to the most common question among the owners of Samsung smartphones “Why it hangs on a screensaver or a logo”. In this case, the reasons are both software and hardware in nature. Most often, of course, the cause of such a breakdown is a program error.
Why does the Samsung Galaxy A5 do not turn on and does not charge
There may be several reasons: a battery discharged to zero, a faulty charger, an failed port for connecting a USB cable/charging, a faulty power controller or a charge controller.
How to fix Samsung Galaxy S6, edge & S7 that won’t turn on or charge
Samsung Galaxy A5 and original charger
Samsung Galaxy is not loaded due to software breakdown
Sometimes the Samsung Galaxy phone does not turn on also due to software breakdown. How to distinguish a software malfunction from hardware? There is a proven way: if the LED flashes when turning on, then the problem is in the software part.
There are many causes of software failures. Most often, they become the result of the user installation from unverified sources, various kinds of applications containing viruses, etc.D.
If your phone worked normally, and then repeatedly rebooted on its own, and after rebooting it does not start, then exactly two options:
- Contact specialists so that they determine why the Samsung Galaxy phone does not turn on;
- Make a reset of settings to factory, in other words, make hard reset;
- Reveal the mobile device.
The last two ways are really working even at home, if the Samsung Galaxy phone does not turn on, and you can easily implement them on your own. But remember: if you made a flashing or Hard Reset, then this will automatically delete all the data from the smartphone. Therefore, it is recommended to periodically save them on an alternative medium so as not to fall into an unpleasant situation. This applies not only to photos and videos, but even SMS and contacts in the phone book.
But if the phone works on the Android platform (and Samsung Galaxy smartphones function on it), then everything is much easier. Most models support data synchronization with cloud resource. All you need to ensure that the contacts and media files regularly remain on the cloud on the Internet. Then even if you do not boot on the phone, and you have to reflash it or make a reset, all important information will be available from any other gadget after passing authorization in the system. Well, after repair or changing the firmware, again go to your own profile from your phone.
What models Samsung Galaxy most often suffer from a problem
When buying samsung, people often ask which models most often suffer from a problem considered. This question is asked to avoid such malfunctions in the future. Service center experts say that such situations can be with all devices, including A40, A50, A70 and others. Age or type of operating system often does not matter. This is due to the fact that the reasons why Samsung Galaxy is not charged often on the surface. Improper operation or mechanical damage. Problems with the battery or software are extremely rare.
In this article, I have repeatedly mentioned the service centers. Most of the breakdowns why the Samsung Galaxy phone does not charge (or any other model) require professional diagnostics by specialists. In some cases, the device needs to replace any details. It is important that the replacement is made with new, original components. I recommend contacting Samsung’s official service centers. And if this is not possible, always specify what details will be used to replace. Good luck.
Samsung A31 does not turn on: Reasons
Samsung A31 may cease to turn on after falling, strong blow, contact with moisture. Often, attempts by independent repair or change of firmware are brought to breakdown. There are three main reasons:
It is difficult to diagnose without disassembly, so try several ways to solve the problem.
Click. Release the power button
If the previous methods have not worked, try to put the phone on the charging, press the inclusion button and wait a few seconds (5. 10 seconds.). If nothing happens, release the key, and in a couple of seconds repeat the attempt. Do the procedure 2. 5 minutes. Sometimes this helps to disable the controller, which often blocks the device with full discharge.
In rare cases, the cause of problems with the phone may be a SIM card or a memory card, the contacts of which were polluted or oxidized. Remove them and try to run the smartphone. If the phone has earned, carefully wipe the cards contacts. In case of failure (the phone does not work again) change the SIM card and SD-memory.
If this option has not revived the phone, go to the next point.
What can be done at home if the samsung galaxy does not turn on
So, having made sure that the phone has not fallen and got wet recently, it was time to consider other versions. There are not so many of them. Without the help of an employee of the service center at home, you can check only three.
One. Charger does not work. Perhaps the smartphone has completely sat down, and because of a faulty charge, you just can’t charge it. So try to use another device or connect the phone to the computer using USB. If Samsung turned on, the problem was in the charger. 2. The charging nest was clogged. Few users think about the fact that the USB connector must be periodically cleaned of garbage. The fact is that over time, dust, poles, pile are collected in the charging nest. To remove the accumulated dirt, you need to turn the phone up upward and very carefully so as not to damage the contacts, clean it using a conventional toothpick or tweezers. After the “procedure”, put the phone for charging. If it did not help, check the latest version. 3. Errors of the software part. To check this version, it is recommended to reset Galaxy settings to factory (Hard Reset). But since the phone does not turn on, do this through the usual menu (Settings → Accounts → Archives and Reset → Data Reset) will not work. There is another way. You need to go into the recovery mode. To do this, follow the instructions:
- At the same time, clamp and hold three keys: “Home” “Food” “Volume ⇧”. If your Galaxy does not have a “Home” button, press and hold only “power” “volume ⇧”.
- After the inscription with the phone’s display appears, release the “Nutrition” button, while holding the rest of the keys (about 5-15 seconds) until the Android Recovery menu is displayed on the screen. If the menu has not appeared, repeat the previous steps again, but holding the keys a little longer.
- In order to select “Yes” (on some devices “YES. Delete All User Data”) click the “Volume” key, and then confirm your choice by pressing the “Food” button.
- After all the data is deleted, the main menu will be displayed. In order for the phone to reboot, in it, using the “power” key, you need to select “Reboot System Now”.
If you dumped the Samsung Galaxy factory settings, but the smartphone does not turn on, one exit is to seek help from specialists!
What to do if no option helped
In addition to standard breakdowns, there are others that you need to know, if the phone does not turn on, and the easiest way is to reboot, did not help. Among the obvious options, the failure of the electronics itself, the penetration of the harmful virus into the system and much more.
For proper diagnosis of the cause of the breakdown and elimination, it is necessary to use the help of masters engaged in gadgets. They will not only find and eliminate, but also provide warranty periods for service, give recommendations.
The warranty on the phone is given for a reason
Despite the fact that there are numerous options for possible breakdowns, you should be neat and adhere to the basic rules while using a smartphone. Namely:
- Buy only high.Quality and original chargers suitable for all parameters to the smartphone.
- Do not leave the device on charging longer than the instructions, then the phone will not be able to overheat.
- Regularly update software, install antivirus programs, clean from malicious viruses.
- Do not clutter up the memory of the device in excess of the permissible norm.
- Do not forget to remove dust in the phone connector.
- It is necessary to ensure that the smartphone does not receive mechanical damage, for this there are special covers, protective glasses, and so on.
- Water always causes pernicious harm for electronics. Therefore, if the phone fell into the water or accidentally wet, immediately should be disassembled, moisture and dry at room temperature until completely dry.
- When performing incorrect actions, for example, the input of the PIN code, there is a blocking. It is she who can be considered a breakdown by mistake, since the smartphone will not turn on.
How to fix Samsung Galaxy phone that won’t turn on or charge A11, A21, A50, A01
Modern devices, convenient and multifunctional, without which almost every person no longer represents their existence. But what to do if the phone is turned off and does not turn on? There are many reasons for which the master in a specialized service center can understand. If there is an urgent need to launch the gadget, you should try to independently include or find the focus of the malfunction and fix it.