Iphone 6/7/8 / X stuck when updating iOS 12 / iOS 13 firmware
Many of us believe that the iPhone is stable and free of glitches and freezes. This opinion is wrong. There are many cases of iPhone 6 or iPhone 7 freezing when installing a system update, unresponsive to user input and won’t turn on. This could be due to a hardware failure, system error, or system malfunction. Quite often this happens when you boot a new system that has not passed the test of time.
Ios 12 just came out, so it’s pretty common to hear complaints among users that iPhone 6/7 freezes when updating iOS 12 via iTunes or over the air and requires an iTunes connection. What should be done in this case.
Iphone 6/7/8 / X Stuck When Updating iOS 13 / iOS 12 / iOS 11 Firmware: What to Do
The new iOS 12 software has already begun to be downloaded and installed on iPhone, iPad and iPod Touch. The most common problem that users encountered while installing the firmware. Iphone X / 8/7/7 Plus, SE, 6s / 6s Plus / 6/6 Plus, 5s / 5c / 5, freezes when updating the iOS 12 firmware. The bug appeared regardless of what software was installed. A test version for developers or public testing participants. A similar situation can be encountered during the download of the final version of iOS 12. What if the iPhone freezes while updating the iOS 12 firmware? If you are looking for the simplest solution in this situation, use Tenorshare ReiBoot.
What to do if iPhone freezes when updating iOS 12?
First you need to calm down and try to solve the problem on your own. The easiest method is to force restart your iPhone. This is done by simultaneously holding down the HOME button and the power off button. Iphone 7 users should hold down the volume button instead of holding down the HOME button.
If a forced reboot has brought your device back to life, consider yourself fixing the error yourself. If the problem is still not solved, it’s time to move on to a more reliable and proven method. The Tenorshare ReiBoot program.
Step 1: Download the Tenorshare ReiBoot program from the official website, install it on your computer and run.
Step 2: Connect iPhone 6/7 with a USB cable to your work computer.
Step 3: Click on the active button “Enter recovery mode”. Wait a while for the device to enter recovery mode and iTunes will recognize it. Please note that with Tenorshare ReiBoot you can restore all data on your device, provided that you did not make a backup.
Step 4: Next, click on the “Exit recovery mode” button when it becomes active. Iphone 6/7 will be restarted and ready to go.
Tenorshare ReiBoot is compatible with iOS 12 and earlier mobile platforms. With its help, you can solve not only the problem “iPhone 6/7 is frozen when updating the iOS 12 firmware”, but also other system errors. Iphone is frozen in recovery mode, in DFU mode, iTunes does not recognize the iPhone, etc. You can download Tenorshare ReiBoot for free.
Update 2020-02-14 / Update for Problems and Solutions with iOS 11
Iphone freezes while updating. We restore the work of the gadget
Reasons for iPhone freezing during the update process
It is not uncommon for errors to occur with both types of updates. They may be related to:
Bad connection. The phone may not be able to download the software package, or the download may have stopped suddenly. Because of this, the firmware process stops, and the phone freezes and does not turn on;
What to do if iPhone freezes while updating
The IOS update procedure is a standard option that is performed automatically on all iPhones. Regularly installing a new version of the firmware keeps your phone safe and prevents errors in your iPhone. Let’s take a closer look at what to do when iPhone freezes while updating.
Mobile IOS users can update their gadget in one of several ways:
- “Through the air.” This option implies wireless downloading of new firmware from the server and its further installation;
- Using iTunes. By connecting the device to the desktop version of iTunes, you can also download and install the latest IOS updates on your device.
If your iPhone freezes during the update and the display does not show a message asking you to connect it to iTunes, recovery can be performed automatically. It is enough to connect the phone to the charger and reboot it.
To do this, press the Home and Power buttons at the same time. After a few seconds, an apple icon will appear on the screen. This means that the gadget is working again. Most likely, the firmware could not be installed, so after turning on the iPhone will have an old version of IOS. We advise you to try downloading the update again.
Oftentimes, the iPhone may not respond when attempting an automatic recovery. In this case, it can be resumed through iTunes. Follow the instructions:
- Connect the gadget to your computer and open the iTunes application;
- Even if the last time the phone froze at the stage of installing the update through iTunes, try to start the firmware process again. To do this, select the tab of the main settings and click on the “Update” button;
- Now wait until the iTunes connection icon appears on the smartphone screen. If it doesn’t arise automatically. Hold down the Power and Home keys for a few seconds;
- Confirm the user agreement (appears on the computer screen) and begin the process of reinstalling the new OS.
Restarting the update allows you to resume the last stop without losing user data and files. If you press the “Restore” button in iTunes instead of “Refresh”, all information on the iPhone will be deleted. The smartphone will restart and you will receive the gadget with the factory version of IOS. Despite deleting user information, iTunes recovery is the most effective method that quickly brings the phone back to life.
Why is iPhone stuck on Refresh
In fact, there are many reasons why an iPhone might get stuck on the update screen. This is one of the most common iPhone update issues and often occurs during or after an iOS update. And it is difficult to determine the real reason if your iPhone crashed or suffered other physical damage. Below are common reasons explaining why the reliable iOS 12 update failed or stuck. You can read and determine why iPhone froze during the latest iOS update.
- If your iPhone doesn’t have enough storage space, then your iPhone is stuck at the update download screen.
- An unstable or poor Wi-Fi connection can cause iPhone to freeze while installing an update.
- If your iPhone is overheated, then it is frozen and stuck at an update request or progress bar.
- System errors should also be blamed if your iPhone freezes during the update, like corrupted apps and data.
If you have identified the real reason iPhone is stuck on update, you can go to the related solutions to quickly fix frozen iPhone during update.
Method 2, Force restart to fix iPhone stuck on update panel
The most popular solution to fix iPhone errors is to restart iPhone. However, it is not suitable for fixing iPhone stuck on iOS 11/12/13/14 update. You need to force restart your iPhone instead of a soft restart. Apple has released a variety of iOS devices. Thus, you need to press different buttons to completely restart the iPhone.
Press and release the “Volume Up” button quickly. Then press and release the “Volume Down” button also quickly. Press and hold the Sleep / Wake button until you see the Apple logo.
Press and hold the Volume Down “button and” Power “. Do not release them until you see the Apple logo. Later, your iPhone is stuck on the download screen for updates or other frozen cases should return to normal.
Press and hold the Home button and Sleep / Wake button for about 10 seconds. When you see the Apple logo, release these two buttons to unfreeze your iPhone.
- Hard reset iPhone X / 8 Plus / 8
- Hard reset iPhone 7 Plus / 7
- Hard reset iPhone 6s Plus and earlier
Forcing the iPhone to restart can disable all running apps in the background. Thus, if your iPhone freezes due to system error, you can successfully fix iPhone stuck on update screen.
Key Features of Fix iPhone Stuck on App Update
- Fix iPhone stuck at Apple logo, DFU mode, loop restart, recovery mode and other situations
- Detect your device and restore iPhone system from abnormal to normal
- User-friendly interface and easy to use
How to fix iPhone stuck on update without data loss
If iPhone is stuck on downloading updates screen, the problem is still there, you can count on a professional iOS System Restore to get rid of this situation. You can download it for free and try.
Step 1.Run iOS System Recovery
Download and install the program for free on your Windows or Mac computer. Connect iPhone to computer with USB cable. Later I choose System Recovery iOS “.
Step 2.Start fixing iPhone frozen during or after iOS update
Click on the “Start” link After reading the information below. You need to know that your iPhone will be updated to the latest version of iOS when you fix the frozen iPhone during the iOS update. Also, the jailbroken iPhone will be put back to non-jailbreak state.
Step 3.Put your iPhone into recovery mode
Follow the instructions on the screen to enter Recovery Mode or DFU Mode manually. After that, iOS System Recovery will be able to detect your frozen iPhone successfully.
Step 4.Fix iPhone stuck on update panel
Check the detected iPhone information clearly. Hit “Repair” to download the firmware package and fix the frozen iPhone safely. It will take you a few minutes for the iPhone to get stuck when updating from a frozen Apple logo or progress bar without data loss.
Method 3, Fix iPhone Stuck on Update with iTunes Recovery Mode
If your iPhone is frozen while updating with a progress bar, or if your iPhone is frozen during updating for several hours, force restarting iPhone may not work. During this time, you can fix the stuck iOS 14/13/12/11 update on iPhone by entering recovery mode. Before unfreezing iPhone during or after iOS update, you need to update iTunes to the latest version first.
Step 1.Connect iPhone to iTunes
Close iTunes if it’s already open. Connect your iPhone to your computer and launch iTunes. Force restart your iPhone to see the recovery mode screen. Select “OK” if you receive a notification that iTunes has detected an iPhone in recovery mode.
Step 2.Upgrade your iPhone
Select “Update” if you are prompted to restore or update your iPhone. You can protect your iOS data without erasing it and reinstall iOS at the same time.
Step 3.Set up your device
After the iPhone update process is complete, you need to set up iPhone.
Method 1.Best way to fix iPhone stuck on update (no data loss)
Most useful solution to fix iPhone stuck on download update screen. This is using Apeaksoft. Ios System Restore, you can quickly and easily return frozen or disconnected iPhone to normal. Whenever your iPhone freezes when updating or other abnormal situations, iOS System Recover can fix iPhone without data loss. Plus, it supports all iOS devices including iPhone 11 Pro Max, 11, 11 Pro, XS Max, XS, XR, iPhone X / 8 Plus / 8/7 Plus / 7 / SE / 6s Plus / 6s / 6 Plus / 6 / 5c / 5s / 5, iPad and iPod models.
5. Iphone repair in a service center
If none of the above solutions helped you get rid of the stuck iPhone loading indicator, you should contact an Apple service center. If the device is still under warranty, the repair will be free of charge. In order to avoid long queues, arrange in advance by phone to hand over the device for repair.
What to do if iPhone freezes during the boot process
Have you picked up your iPhone, but all you see is the loading screen? If an Apple logo or a spinning boot indicator is displayed on a frozen black iPhone screen, it may be nearly impossible to use the device, much less fix it. No matter how annoying this situation is, it occurs quite often. This news is good news as it means that there are still ways to fix this error. This article provides some of the most effective solutions for iPhone freezing while loading. But before we start, let’s consider the causes of this problem.
4. Fix iPhone stuck on boot screen without data loss
If you are looking for the best solution to fix this problem without losing your phone data, we recommend Tenorshare ReiBoot. This utility will help you fix any iOS glitches on your device, including iPhone stuck while loading, Apple logo stuck, recovery mode, black screen, endless boot mode and other iOS problems. To adjust the performance of your device using Tenorshare ReiBoot, download and install it on your PC, then follow the instructions.
Step 1: Open the ReiBoot program and then connect your iPhone to your computer using a USB cable. The program will immediately detect your device. Select the option “Fix operating system” in the Main menu.
Step 2: Click on “Start” and download the required firmware package to your device. Click on “Download” to start the process.
What to do if iPhone stuck on black screen while loading
Whatever triggered this error, the main task is to eliminate it; otherwise you would not be reading our article now. Well, you’re in luck. One of the ways, or maybe all of the ones listed below, will return your device to working condition.
1. Restart iPhone
Rebooting the device is the simplest and, at the same time, quite effective way to fix any error. Therefore, it is better to start with her. Below are the restart methods for different iPhone models.
For iPhone X / XR / XS / 8/8 Plus: Press and release first the volume up button, then the volume down button, and then press and hold the side button until the Apple logo appears.
For iPhone 7/7 Plus: Simultaneously press and hold the Volume Down and Power buttons until the device restarts.
For iPhone 6 / 6s and earlier, iPad: Press and hold the Home and Power buttons until you see the Apple logo.
2. Using recovery mode
If rebooting doesn’t help, you can try restoring your iPhone in recovery mode. Attention! All device data and settings will be erased. Follow the steps below to put iPhone into recovery mode.
Step 1: Launch iTunes on your PC and then connect one end of the USB cable to your computer.
Step 2: Press and hold the Volume Up / Down button (Home button for iPhone 6 and later) for a few seconds. Without releasing the button, connect the other end of the cable to your device.
Step 3: Release the button, then the iTunes icon will appear on the iPhone screen.
Step 4: iTunes will automatically detect your device in recovery mode. Click “OK” to start the process. Check if the problem is resolved.
What to do if iPhone freezes while updating. Force restart
We are considering a situation where the iPhone is frozen and the smartphone does not make any calls to action, such as the requirement to connect to iTunes. In cases where the image on the device screen froze, a banal forced reboot can help.
To do this, you need to simultaneously hold down the Home and Power buttons and hold them until the Apple logo appears on the screen. Depending on the severity of the failure, the frozen picture can be replaced by the same icon for connecting to iTunes and this means that the new version of iOS, unfortunately, could not be installed correctly.
What to do if iPhone freezes while updating
Despite the seeming glitchiness of the iPhone, iPad and iPod touch, even Apple mobile devices can freeze when updating, especially if you follow the development of new versions of iOS and always install the latest tested builds for yourself. In this guide, we will tell you what to do if the iPhone freezes during the update and how to bring the device back to life on our own.
An iPhone, iPad or iPod touch freezes when installing a new version of iOS, or rolling back to one of the available previous builds, can be caused by a number of reasons. At the same time, the saddest thing is that the user, for his part, can have minimal influence on the installation process. He just needs not to disconnect the device and not disconnect it from the computer if the firmware is installed via iTunes.
But after the failure happened to the owner of the mobile device, you can perform a number of actions aimed at saving the gadget in distress. It is recommended to start with the simplest.
What to do if iPhone freezes while updating. Restore smartphone via iTunes
If a forced restart did not help to fix the problem, or a notification appeared on the screen about the need to restore the smartphone via iTunes, we have no other choice but to connect the device to the computer for subsequent recovery.
The recovery process is straightforward:
Step 1. Connect your iPhone, iPad or iPod touch to your computer and launch iTunes
Step 2. If the device has not yet been entered into recovery mode, hold down the Home and Power buttons and hold them until the iTunes icon appears on the screen (as in the image below)
Step 3. Click on the “Update” button, confirm the start of the operation and wait for its completion
Important: If you update, you will try to reinstall iOS without losing data. If you choose to restore, then all content and settings will be erased.
Note: the process can take quite a long time, since initially iTunes will download the required version of iOS from Apple servers.
Once the restore process is complete, the latest available version of iOS will be installed on your iPhone, iPad or iPod touch.
What to do if iPhone freezes while updating? I’ll tell you, as well as how to prevent crashes
Good time, regular readers and subscribers to my blog! Despite the high performance of Apple devices, even they fail. One of the most common problems is that the iPhone freezes when updating. What to do in this case is not known to everyone. This event is unpleasant, because the user does not affect the update in any way, but if a failure occurs, then you have to perform a set of procedures to restore the gadget to working condition. The good news is that it is quite possible to revive it at home.
How the iPhone is updated
Updating the OS on Apple smartphones is a standard procedure. The device periodically notifies the user about the availability of new data packages and offers to refresh the software. The procedure takes place in three ways: iPhone 11 receives an update simply from the Internet and installs it on its own, no connections to a PC are required (the only drawback is that all updates take up the device’s memory, accumulating for more than one month);
Recovery via iTunes
If, after a forced reboot, the device does not turn on and asks for Aityuns, then there is nothing left but to connect it to the PC and restore it through the program. We connect the device to the computer using a USB cable and launch iTunes.
It is important to know that Apple on the official website indicates that the update may take a long time and does not recommend taking any action if more than an hour has not passed since the beginning of the procedure. At the same time, you need to make sure that the software download bar does not budge.
Reason for failure
Installing fresh firmware on an Apple mobile phone usually does not cause problems, but sometimes the gadget may freeze. This can happen for a number of reasons:
- Poor internet connection. Before installing a new software version, the gadget downloads a data packet from the network, if the speed is low or the connection is suddenly interrupted, then an error may occur and the iPhone will freeze.
- Some users install pirated Jailbreak firmware on iPhone. It opens up many interesting possibilities, but at the same time the device becomes vulnerable to viruses, loses its warranty and there may be difficulties with the update. The server with the new software sees that the device is “jailbroken” and refuses to install the update (never install pirated software).
- When installing the firmware, it is recommended to keep the iPhone fully charged, but at the same time it is not recommended to connect it to the power supply, since a cord accidentally touched or pulled out of the connector may cause a malfunction. A similar situation when connecting to a PC. The cable cannot be touched during the installation of the firmware.
- The crash could be caused by an iTunes error. It is recommended to check for an update for the application before using the phone.
If the gadget hangs on an apple during an update or at another moment, while there is no requirement on the screen to connect it to iTunes, then this is solved by a regular reboot. Which can be selected by a combination of buttons: you need to press “volume”, “- volume” and “power” (off button) until the icon that appears on the screen.
As a rule, after that the phone will turn on, but sometimes the cable and the iTunes icon are on the screen. This means that the update went wrong and the gadget needs to be connected to a PC via a USB cable and the update is carried out via iTunes.
Installing updates on iPhone is a necessity, neglecting which, you will encounter problems with work. Do not be afraid of updates. Errors occur extremely rarely and usually for one of the above reasons. Following the recommended rules, the update will be quick and easy. But if the gadget is still frozen and it was not possible to reanimate it on your own, then contact the Apple service center with the documents for the right to own the iPhone.
Do not forget to share your favorite article on social networks. Let other people around you also be aware of the ways out of the problems that have arisen with you.
Thanks for your attention! See you later! Best regards, Rostislav Kuzmin.
What to do if the system freezes while updating
In light of Mac OS X 10.6.3 released a couple of days ago, a lot of users have encountered problems with the update. Regardless of how you decide to install it (through Software Update, Delta- or Combo-update), a situation may arise in which the system freezes during this process.
And although such problems rarely occur, and also not for everyone, you will understand that you are faced with it if you see an empty blue, black or gray screen, a very long rotating color disk of the mouse cursor, or a forced restart request.
Before moving on to specific advice, I propose to define the terms:
- A Delta update is an update that is installed on a previous version of the OS (in this case, only on 10.6.2). Its size is usually much smaller than Combo, because it contains only the latest Apple developments.
- The combo update contains all the currently available updates since the final release of Snow Leopard. Therefore, it can be installed on all systems from 10.6 to 10.6.2. Its size should be much larger than that of the Delta update.
So, even if the system looks “healthy” after a forced reboot, some files may be damaged. In this case, I recommend re-performing the system update from the Combo update.
In addition, if you interrupt an incomplete update process, then important system files can also be damaged. Therefore, if this happens, try the following:
Wait a little. If you notice that the system is “stuck” on a blue or black screen for a while, be patient, do not jump to the conclusion that the system is frozen. It is enough to wait about half an hour, perhaps during this time the system will wake up and continue the installation correctly.
I hope that our readers will encounter such problems less and less. Happy updates!