iPhone does not respond to buttons

What to do if the home button on your iPhone doesn’t work

The home button on older iPhones is not uncommon to break. If it happened to your smartphone, the easiest thing to do is to take it to the service immediately. You may not even have to pay for repairs. if you bought your iPhone less than a year ago and haven’t flooded it, it’s still covered by Apple’s warranty.

However, there are several ways to solve the problem if you can’t or don’t want to go to the salon.

Why the power button on your iPhone is malfunctioning

There are quite a few reasons that can cause the power button on your iPhone to stop working.

10 reasons why the power button on your iPhone does not work

The most common reason that brings a lot of problems to every iPhone user is a simple software failure. It is not so difficult to identify it, in rare cases it is harmless for your iPhone. Nevertheless, it can scare any user if it takes him by surprise.

Fixing the software failure is easy if it’s a one-time occurrence and there are no problems with the iOS update. In this case, to make the power button on your iPhone work again, you just need to restart your smartphone.

The second most common reason why your power button on your iPhone might not work is an improper update or a bad jailbreak procedure. One way or another, not everyone knows how to update their devices properly.

Many users take the installation of updates very lightly: they don’t download them to the end, they interrupt the final reboot, they download updates when the battery is low due to a bad Internet connection. Each of these items can cause installing a “broken” update, which will bring a lot of small and large troubles to your iPhone.

Only a craftsman can identify a faulty power button on your iPhone and tell you exactly what’s causing the malfunction. But you can monitor the performance of your device yourself: usually an incorrect update does not bring any one problem, there should be other glitches in the system that have not been observed before.

If you find them. try to download a previous backup of iOS via iCloud, if you created one before. This procedure definitely should not make things worse, and if you have correctly diagnosed. the work of the off button will return to normal after restoring the previous version of iOS. Then you can try refreshing your iPhone again.

Sometimes the power button on your iPhone fails because too much dirt has accumulated inside, preventing the contacts from working. One way or another, we often do not notice with what hands we pick up our smartphone, where we leave it and quite rarely monitor the cleanliness of our iPhone.

If there is dirt in the small slots around the button, you may notice some jamming of the key. But if you press it hard, it will work. In this case you can very carefully clean the small connectors around the power button of the iPhone with a needle. It is very important not to overdo it, so as not to damage the contacts and not to dismantle the button.

If, however, dirt has created an obstacle inside the button and is preventing the contacts from working properly, you are unlikely to be able to clean it yourself. You can try dropping some alcohol on the button (one drop, no more) and then pressing it very gently, as if distributing the alcohol inside. Nevertheless, keep in mind that such actions may cause additional damage if the components of the shutoff button stub or any other part in your iPhone have been damaged.

Therefore, in order to avoid trouble, it is better to contact a master of the service center and ask him to make a diagnosis of your device.

The contact of the iPhone with moisture in most cases leads to unpleasant consequences. Yes, Apple is trying to protect users and has added advanced moisture protection to its new iPhone 11 and iPhone 11 Pro models. Nevertheless, the risk of moisture damage is still very high so if you encounter moisture on your iPhone, be sure to contact a service center for a diagnosis by an experienced technician.

If after contact with moisture you notice the iPhone power button sticking, it could indicate damage to the cable or oxidation of the button contacts. It is important to realize that getting your iPhone wet from sweets, sodas, tea or coffee is twice as damaging to its components.

Such a problem can only be solved by a full restoration of the iPhone after contact with moisture. You can have this procedure done at a service center.

Dropping your iPhone is no less destructive to its components than contact with moisture. If the power button stopped working after a mechanical fall or a hard blow, it is quite possible that its cable was damaged or contacts were broken.

Unfortunately it is not possible to fix this problem on your own. However, if you don’t have time to go to a service center or call a repairman at home right now, you can resort to a temporary solution to this problem. you can set the AssistiveTouch hotkey to lock and turn on.

  • Open iPhone settings
  • Go to the main settings menu
  • Open Universal Access settings tab
  • Then turn on AssistiveTouch
  • After that, the system will prompt you to create a special hot button on the screen that can be responsible for locking or turning on/off your iPhone.

Warning! This is only a temporary fix. Please do not neglect this method and contact a technician in time to avoid other damages.

See also  Can I return the wireless headphones?

Power button loop failure

Unfortunately, even users of Apple products are not immune to system failures and “iron” failure on the iPhone. Sometimes there are defects in the components allowed in the production. Power button cable is not an exception.

While you can fix a software issue yourself, an iPhone power button flat cable issue, which can be caused by a multitude of different factors, is nearly impossible to fix.

over, this kind of failure can only be diagnosed by a master, so do not delay a visit to the service center.

If touchscreen doesn’t work

Now let’s talk about if the sensor doesn’t work. Most often it happens because of a hardware or software failure. You need to clarify the nature of the problem in order to resolve it properly. After describing the method we will tell you why. So how do you turn off your iPhone, if the sensor does not work?

  • Take the device in your hands and simultaneously hold down the lock button and the “Home” key. Hold them down until the smartphone screen goes out. If you are using the seventh iPhone, instead of the “Home” button you will use the volume down button.

Hold down the lock button and the home key

The described method is a way to forcibly reboot the apple device. It only applies in cases where other methods are powerless. That is why it is not recommended to use it often. If your screen is broken, then take it urgently to a specialized service center, where you can replace it.

Another very simple and harmless way to turn off your iPhone without a button is to simply wait. The question immediately arises in your mind: what kind of waiting? You’ll just have to wait until your apple device runs out of charge, and it will shut down on its own. Then you will not have to do a hard reset of your smartphone, as described above.

How to turn on iPhone without button

To turn on your mobile device, if the corresponding button does not work, you can use the charger:

  • The phone is plugged into the charging cable;
  • the device remains connected for 10-30 minutes;
  • Once the battery is charged to a certain level, the system itself resumes the device.

If after an hour there is no result, it is necessary to check the serviceability of the charging cable and the power supply itself.

Is it true that Apple is slowing down older iPhones to encourage sales of new ones?

There is a widespread belief among smartphone owners that Apple is deliberately slowing down older iPhones, forcing owners to buy new ones. We decided to see if there was any basis for such suspicions.

(Spoiler alert for LL: Mostly true. Apple itself admitted that it intentionally “slowed down” its iPhones, but according to it, the goal was different)

About the fact that Apple slows down its devices, wrote the specialized media. Bloggers on YouTube are making videos with instructions on how to get around this supposed slowdown. They talk about this on the sites of service centers, advertising the service of battery replacement. This topic is also popular among users of the blog platform Yandex.Zen.”.

The issue of iPhone slowdown was first raised by a Reddit user (the post is now deleted, but there is an archived version), who noticed that his smartphone had become slower. He conducted several tests before and after replacing the battery and concluded that Apple is artificially slowing down the performance of the phone as the battery wears out. His post drew a huge number of Комментарии и мнения владельцев from other owners who had encountered the same problem. One user also measured the performance of the phone’s processor with the old battery (three years since purchase) and after replacing it, and judging by his data, the difference was more than two times.

John Poole, founder of software development company Primate Labs, conducted research and measured the performance of the iPhone 6S and 7 with different versions of iOS. He also came to the conclusion that Apple software has limited the performance of their phones. He noted that because the smartphone does not warn users that it will be slower due to a worn-out battery, they may get the impression that the problem is not with the battery, but with the phone itself. Accordingly, instead of replacing the battery (which costs much cheaper), people will buy new iPhones.

In 2017, U.S. users sued Apple, claiming that the company purposely “slows down” older iPhone models to force users to change batteries or buy new phones. One of the filed (but unsuccessful) lawsuits demanded as much as 999 billion from the company.

Later, the Americans were joined by French users (and in France, since 2015, there is a law that prohibits the deliberate deterioration of devices over time). The problem was so widespread that it was separately named Buttergate.

In 2020 Apple agreed to pay 25 compensation to outraged American customers (total amount of payments. 310 million plus court costs). This amount practically covers the replacement of the battery. In addition, the company was ordered to pay 113 million in fines to the U.S., because, according to the authorities, Apple could not be unaware that its actions would force millions of users to buy a new device, and profited from it. Apple also had to pay fines to its French customers.

Journalists from several industry publications asked Apple for a comment on this issue, and they were sent the same text saying that the company’s goal was not to make money:

“Our goal is to make sure that customers have the best experience possible, including the overall performance and lifespan of the device. The ability of lithium-ion batteries to deliver peak performance in freezing temperatures when the battery is low or the battery is worn out is reduced, which can lead to an unexpected shutdown of the device to protect its electronic components from damage”.

Apple has since published a clarification on the official website as well. The company’s experts told us that iOS does have a built-in software limitation, which allows older iPhones with worn batteries to maintain performance. The system analyzes the condition of the battery, external conditions and the current load on the system. If the phone fails, performance is reduced: applications take longer to load, the brightness of the display decreases, in the case of a strong overload may not work the flash when taking photos. Apple says that this is done so that the iPhone does not suddenly shut down due to overload, and not to force the user to buy a new model or change the battery.

See also  How to upload a video on iPhone via iTunes

Despite the multimillion-dollar fines and compensation, the company has not admitted its guilt, although it apologized to users for the inconvenience. In addition, as an apology, Apple temporarily lowered the cost of battery replacement from 79 to 29. As part of this program, about 11 million customers turned to the company for battery replacement (which is about ten times more than usual).

In addition, Apple CEO Tim Cook said that because of this, sales of new iPhone models sagged somewhat. So, whether Apple wanted it or not, it seems that the slowdown of the phones was pushing users to buy new devices. When iPhone owners learned that it was possible to maintain high performance simply by changing the battery, they were less likely to buy new phones.

Nevertheless, at the end of 2020 the company again faced questions. This time Apple was sued by the European Consumer Organization, or rather, its offices in Portugal, Spain and Belgium. They demanded €60 compensation for each victim of the “planned obsolescence” of the iPhone. While there is no decision on these claims.

Reasons why iPhone freezes or lags

Usually the usual procedure of restarting your gadget helps against freezing. But what to do if you can’t restart your devices the standard way (by pressing the lock key)? Possible causes of freezes or lags:

  • If your phone does not work properly because of a bug in the software. Remember the last time you updated your device. It is likely that this is the reason why the gadget stopped responding to commands;
  • Jailbreaking. Hacking iOS is not as popular as it was a few years ago. Nevertheless, there are daredevils who, without thinking about the consequences, still put non-original software. “A buggy jailbreak file can cause a hang;
  • Smartphone starts to freeze while loading a new version of iOS. It’s simple. the download files are corrupted, and the cause of the lag is in the firmware;
  • Malware. Never download third-party updates from the internet! New official versions of iOS are only released by Apple Corporation. And the availability of fresh updates is easy to check by going to “Settings” iPhone, “Basic” and then. “Software Update”. Only here you can view and download the current version of the firmware. Yes, in general iOS is a very secure and closed system, but not without the help of the owner himself can expose it to vulnerabilities;

In the first cases, software problems are solved fairly quickly and are not resource-intensive. Consequently, it does not make sense to immediately carry the iPhone to repair. in our article we will analyze all possible cases. If the case is a physical malfunction, it is not recommended to perform any work yourself (especially if you do not have the skills and special equipment)! The only solution is to buy a new gadget or take it to a service center.

Addressing to the service

If the problem was hidden in the bugs in the software, reinstalling the glitchy application or iOS itself usually restores the normal functionality of the smartphone. If all these procedures were useless, most likely we are dealing with a hardware malfunction of the smartphone. In this case only specialists should solve the problem. With new iPhones this kind of trouble occurs quite rarely, and you can perform repairs under warranty by contacting the Apple support. If your smartphone is more than a year old, look for a reliable service: unprofessional repair can lead to more problems.

We hope that the information given here will be helpful. If you are experiencing an atypical situation, ask questions in the Комментарии и мнения владельцев, we will consider your case and try to solve it positively for you and your iPhone.

How to turn on your iPhone, if it does not turn on

Often iPhone owners don’t know the reasons why their gadget refuses to turn on. In such a situation, they should be guided by the main symptoms that the device gives. Only after that you need to find a solution, what can be done in a particular case.

Among the most common symptoms are:

  • The display is always black;
  • The application is frozen on the screen;
  • the device does not respond to pressing buttons;
  • apple is constantly lit on the display;
  • The gadget is very warm.

After examining the symptoms, you need to move on to a detailed study of the reasons why these signs appear.

If the screen is black

Constantly dark display is the most common problem. At the same time, it does not respond in any way to any of the buttons. The main reason usually is a deeply discharged battery. Rarely, the causes may be a broken firmware or a frozen operating system.

If this is the crux of the problem, then the steps below can help get your phone back up and running:

  • The smartphone could have been exposed to subzero temperatures for a long time. If so, it has a 99% chance of causing a problem. Batteries for the iPhone do not tolerate frost and quickly run down on them. In this case, you need to let the smartphone warm up in the room. Then you can go to the next step.
  • Then you need to connect phone charger to the network and let it charge at least 10-15 minutes. If that was the problem, the iPhone will show signs of life and do the power-up itself. Do not panic if it does not turn on, so the reason is not this and you should just try alternative methods to resuscitate your phone.
  • Method of performing this step will be different for each model of iPhone. Here is a list of devices and instructions for each: 1) iPhone 4S/6S. you need to press the power button and the Home button for 15 seconds; 2) iPhone 7. simultaneously press the power button and the volume “-” button for 15 seconds; iPhone 8/X. quickly press and then release the volume button “”, then quickly press and release the volume button “-“, then press the Power button for 15 seconds. If everything is done correctly, then the display of the smartphone will disappear at first and then the Apple logo will appear on it. At the end of the operation it is required to release all the buttons of the phone and wait for the operating system to start (40-60 seconds).
  • There are situations, when it is necessary to click/unclick the silent mode slider a few times before performing the step It is impossible to explain, but it often helps if pressing the Home button and Power button has not brought any results.
See also  The phone does not see the SD card what to do

If the above steps did not help, then the reasons why the phone refuses to turn on may be

  • There is a problem with the charger cable;
  • The charger adapter is out of order;
  • Internal components of the smartphone are not functioning properly.

You will need to find a working charger and try charging your iPhone with it. If it did not help, you will have to visit the service center for testing the functionality of the charging jack on the phone.

The charger module and the adapter cable itself need to be handled with care. If you use the charger intensively and carelessly, its wires can break or even tear. This will cause a malfunction in the adapter.

Experts recommend to use only original cables and charger adapters. Counterfeit devices severely overheat and can melt during the charging process. In addition the phone’s charging controller may malfunction, making the battery unable to accept an energy charge.

If the buttons don’t work and the app freezes

There are times when your iPhone just flat out refuses to respond to the press of any button. In this case, the display will usually leave a screenshot of the last program that was active. To solve such a problem you can only “hard” reset the smartphone. This is done by means of button combinations, which have already been reviewed above, in the step Early models are rebooted by pressing Home Power, the seventh model. Power and the sound rocker “-“, iPhones 8 and X. a quick press “”/ quick press “-“/push the Power key.

It happens so that the applications on the phone do not freeze, but they stop functioning correctly. In this case, you must force them to close, that is, unload them from the iPhone memory.

For all models except iPhone X the process of forcefully unloading applications from the memory is the same: you need to press the Home key twice, and then swipe up to delete the incorrectly functioning application.

For model X, you need to swipe from the bottom of the display and hold your finger down until a tile with applications appears, and then tap on the desired tile and hold your finger down until red circles with a “-” appear. Clicking on these circles will close the program you don’t need.

If iPhone does not turn on and the apple is lit

Another reason why iPhone does not turn on is because the apple logo is blinking on the display, but the buttons are not responding. This state of affairs occurs, as a rule, due to an unsuccessful update of the operating system. Also it may be caused by a failure in the process of restoring the smartphone from backup mode.

In most cases this problem can be solved by resetting the iPhone to factory settings. This can be done in two different ways, which depend on the specific situation.

Recovery mode

  • It is necessary to run iTunes on your PC and connect the cable from the phone, the smartphone itself is not yet connected.
  • Turn off iPhone by pressing “Power” and “Home” keys.
  • Now you need to press and hold the Home key and at the same time connect the USB cable to the phone.
  • The Home key must be held until the device display shows the iTunes logo with the cable.
  • A service window will appear on the PC screen, informing you that the smartphone is in the recovery mode.
  • Then you need to click on the “Repair” icon and wait for the procedure to complete.

If all methods didn’t help

What to do if you have tried everything but the apple still does not appear on the screen of your iPhone? There is a special recovery mode. DFU. It is designed to restore the iOS firmware in case all your other attempts have failed. We must say right away that this mode should be used only in the most extreme case, because when you activate it, all the data from the iPhone will be lost.

So, first you need to connect to the charger for five to ten minutes. After connecting to your computer, check to see if your device is detected in iTunes. If this does not happen, enter DFU mode: hold down the “HOME” and “POWER” buttons simultaneously for ten seconds, then release the “POWER” button. Next, hold down the “HOME” button for fifteen to thirty seconds until iTunes says “Recovery Mode. Do not expect the screen to thank you and show, as usual, the apple. The evidence of a successful DFU entry is the absence of any image on the screen. If you want to restore iPhone firmware, find the “Repair iPhone” button in iTunes. To end this mode, simply disconnect the cable from the device and press HOME and POWER for ten seconds. After these manipulations, the iPhone should reboot.

Denial of responsibility | Contacts |RSS | SE | EN | BR | DE