Iphone 7 Sound Problem
Does the sound quality on your iPhone get worse during calls? Is it difficult for you to understand what the interlocutors say? Or maybe they don’t hear you?
Some iPhone owners complain that the sound is fuzzy, quiet, intermittent and interfered with during calls. They do not hear the interlocutor, or the interlocutor does not hear them. This happens with all iPhone models, but most often with the iPhone XS, iPhone XS Max, iPhone XR, iPhone X, iPhone 8 Plus, iPhone 8 and iPhone 7.
There are many reasons iPhone can sound bad during calls. Below we will try to help you troubleshoot iPhone sound problems during calls. We will consider all the possible causes and tell you what to do with them.
Note: Be sure to keep a backup copy of your device before applying the tips below, in case something suddenly goes wrong.
1: Update iOS
If an iOS update is available to you, install it. Perhaps the cause of the problem is a bug that was fixed in the new version of the system.
To do this, do the following:
- Go to Settings The main Software Update.
- If an iOS update is available, click Download and Install.
Your iPhone will install the system update and restart automatically. Try calling someone, the problem may be fixed.
2: Turn up the volume on iPhone
This is obvious, but if the sound is quiet during calls, try increasing the volume to maximum.
It is best to increase the volume right during a call. To do this, simply press the volume up button until the volume reaches maximum.
3: Turn on and turn off airplane mode
If you enable and disable Airplane mode, all device communications, including cellular, Bluetooth and Wi-Fi, will be restarted.
- Open Settings and click on the switch next to Airplane mode.
- Wait 10 seconds and turn off Airplane mode.
Rebooting a device’s connection often solves audio problems during calls. Your iPhone can connect to another cell tower, and this will make the sound quality better.
To be able to make calls on the iPhone, Airplane mode must be turned off, so be sure to turn it off.
4: Restart iPhone
Often, a regular device reboot can solve the problem, so try restarting your iPhone.
You can do a normal reboot by turning the iPhone off and on, or you can force a reboot. The method is different for different models.
5: Reset network settings
Resetting the network can solve the problem. This will remove the passwords from saved Wi-Fi networks, their settings, cellular settings, DNS, etc. Write down passwords in advance so that you can enter them again later.
- Open SettingsThe mainReset.
- Select Reset Network Settings and confirm your decision.
Your iPhone will automatically restart. After that, you will need to reconnect to Wi-Fi and re-enter the passwords.
6: Check iPhone connection tone
If the signal strength is low, the quality of the connection may suffer. When the signal is 1-2 strips, the sound quality deteriorates, it can be interrupted, etc. Sometimes communication is not available at all.
Signal strength level is located in the status bar of your iPhone. 4 bars is a great signal, 3 bars are good, 2 is normal, and 1 is bad. If there are no bars at all, then the connection is not available.
7: Turn on Wi-Fi calls
If possible, enable Wi-Fi calls on your iPhone if your smartphone and carrier support the feature. The feature uses Wi-Fi instead of cellular to make calls. This greatly affects sound quality.
- Open SettingsTelephoneChallengesbyWifi and enable the function.
This is a particularly useful feature if you are in an area with a poor signal.
8: Turn off and on Bluetooth
If you use Bluetooth headphones, speakers, and other accessories for calls, try turning off and turning on Bluetooth.
- Open Settings, turn off Bluetooth, wait 10 seconds and turn it on again.
Try calling someone, the sound problem may have been fixed.
9: Use only LTE data
Sometimes the option to use LTE only for data solves the problem.
- Open Settings cellular Data options EnableLTE Data only.
Changing this option helped to solve problems with sound quality during calls to many users. However, your iPhone will use the 3G network instead of LTE for calls. However, you can change this option at any time.
10: Turn off the phone noise reduction
The phone’s noise canceling function drowns out extraneous sounds when you hold your iPhone to your ear, and it usually works great. However, sometimes disabling the feature can help solve the problem with call quality.
- Open Settings The main Universal access and disable the function Noise suppressionphone.
Next time, ask your interlocutor if he began to hear you better. Sometimes the sound becomes clearer for you too.
If the sound has not improved, it is better to enable the function.
11: Check the audio output source from iPhone
If you use Bluetooth accessories with your iPhone, then you should check them out.
Open the Control Center and do the following:
- Hold the music widget in the upper right corner of the Control Center.
- In the upper right corner of the screen that opens, click on the round signal icon, and then select iPhone.
Perhaps the audio from the iPhone was simply output through some accessory, and you could not hear it.
12: Use the speakerphone
Try talking on the speakerphone, because often the sound at the same time sounds better.
To turn on the speakerphone, during the call, press the Speaker button.
If the sound quality has really gotten better, you can use the speakerphone for all calls.
13: Clean your smartphone
Examine your iPhone and make sure that nothing overlaps its speaker and microphone. Your smartphone may need to be cleaned. If you often carry it in your pocket, dust may clog into the speaker and microphone, and this affects the sound quality.
Be sure to keep the connectors, speakers, and microphone of your device clean.
14: Change the case
Some cases may cover the speaker and microphone of your iPhone. This is especially true for cheap low-quality cases. Sometimes problems can arise with expensive covers. In any case, the case is better to check.
Try removing the case and calling someone. If the sound quality is better, the case is in the case. Then you have to buy a new one. Perhaps if you put it on your smartphone again, the problem will not return.
You can also inspect the case and find out what covers the microphone or speaker. Perhaps dirt has clogged into it and needs to be cleaned.
15: Hold the iPhone speaker to your ear
Some users hold the iPhone so that the speaker is either blocked or too far from the ear. Because of this, calls may seem quiet even at maximum volume. The speaker is located above the screen of the iPhone, it can be seen. Try to place the speaker directly to your ear.
16: Keep your iPhone different
Sometimes changing the position of the iPhone during calls can help. Perhaps you close the microphone with your finger or accidentally press the sound reduction button. Just try to take your smartphone differently.
17: Use headphones
For calls on the iPhone, you can use headphones with a built-in microphone, like standard ones.
Connect the headphones to your iPhone, insert them into your ears and call someone. Perhaps, through the headphones, the call quality will be better.
over, this way you can have free hands during a conversation. The smartphone can be put on the table or in your pocket.
18: Disconnect and connect the Bluetooth speaker
If the sound quality during calls is worse only when connected to a Bluetooth speaker, try disconnecting it from the device and then reconnecting. This can often solve sound quality problems.
You can simply turn Bluetooth off and on, but sometimes you need to reconnect specific accessories.
19: Try FaceTime Calls
If your person has an iPhone, try calling FaceTime. Sometimes FaceTime audio calls sound better than usual, especially if the signal level is weak, but there is a Wi-Fi connection.
You can start a FaceTime call directly from the Contacts application by selecting the one you need. Please note that if you are not connected to Wi-Fi, such calls will eat up mobile Internet traffic.
4 additional tips
- If your iPhone has come in contact with liquid, it may be damaged, and the microphone or speaker may malfunction. Sound quality may have fallen due to fluid damage.
- If you drop or bump your iPhone, this may also be the reason. Sometimes a broken screen covers a microphone or speaker, and calls sound worse.
- If iPhone calls sound bad only through the headphones, the problem is in them.
- If none of the tips above helped you, contact a specialist and check your iPhone for damage or malfunctions.
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