Iphone 6 Proximity Sensor Not Working

Table of Contents

Sensor stopped working after replacing display. Solution

If you changed the screen of the iPhone and after that the proximity sensor stopped working, this indicates that the position of its frame has been violated. As a consequence, the sensor cannot fulfill its function. You can adjust the position of the element yourself. Disassemble the phone (use only iPhone-specific tools. Picks, five-sided screwdriver, suction cup, Phillips screwdriver, spudger). Detach the back cover of the device, before disconnecting all the motherboard cables.

Iphone 6 Proximity Sensor Not Working

Find the Proximity Sensor Holder:

Dismantle the sensor frame and reinstall it. Remember, the element must be positioned exactly in the frame of the case.

A correctly installed frame is shown in the figure:

Accessory problems

If all manipulations with the software did not give any result and the glitch appears with the same frequency, you should proceed to check the accessories used.

1. Get rid of covers and cases.

The first on the list of unsuccessful accessories may be the iPhone case. This is especially true for accessories that cover the screen or the top of the gadget from the front side.

The case can interfere with the correct operation of the sensors. This will happen both due to the banal closure of the sensors, and due to the presence of magnets in the case design.

2. Do not use removable accessories.

Removable accessories like attachment lenses for a camera, aqua box, or a tripod with a powerful mount can cause problems with triggering sensors on the top of the smartphone.

Discard such accessories during testing.

3. Remove the glass or protective film.

As much as you would like to remove the protective coating from the front panel, but in any case it will be removed when the gadget is checked in the service center.

Perhaps it is poor-quality protection that interferes with the correct operation of the proximity sensor.

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The first method is what to do if the proximity sensor does not work

A common source of problems with the proximity sensor is smartphone accessories, which, due to their design, hide it and cause erroneous recognition of the distance at which the phone is from another object.

If you have your device packed in a case, try removing it and see if that resolves the problem. Make a call and check if the screen has turned off after starting a call.

Very often the reason for problems with the proximity sensor is also tempered glass, which is glued to the entire screen.

Unhooking the tempered glass can help restore functionality. Of course, for some it may seem funny, but for Uncle Google, it is enough to enter the word “proximity sensor tempered glass” to find hundreds of entries from users from all over the world, where they complain about problems after gluing poor quality tempered glass.

How to set up a proximity sensor on Android?

To configure the proximity sensor on Android using this program, you need:

  • Download and install the application “Proximity Sensor Reset
  • After starting the program, click Calibrate Sensor
  • Cover the proximity sensor with your hand and select Next
  • Remove your hand and choose again Next
  • Then press Calibrate
    and Confirm
  • Give the program access to root rights
    . In the window that opens, click “Allow
  • Wait for the device to reboot
  • Check if the sensor is working properly

If these steps did not solve the problem, and your proximity sensor still does not work, then you may need to calibrate the display. Read about how to properly calibrate the display in our article. Also, the sensor can be adjusted by flashing the device.

In some situations, a hardware failure occurs, and for the correct operation of the proximity sensor, it needs to be replaced. In this case, we recommend contacting the service center for the help of a specialist.

Using third-party software

If all the previous methods to normalize the sensor’s operation did not help, then you can use the Proximity Sensor Reset application (for rooted devices).

Download and install the program from the Play Store
. After starting, activate the large button “Calibrate Sensor
“. Now we cover the proximity sensor with our hand and press “Next
“:

Then you need to remove your hand and press again “Next
“, and then “Calibrate
“And”Confirm
“. We provide superuser rights (ROOT) to the system request. After the performed actions, we are waiting for the completion of the restart of the smartphone.

Now you know how to enable / disable / configure the proximity sensor on Android. However, if in your case the problem has not been resolved, then it is possible that display calibration or smartphone flashing will be required. In addition, sometimes the sensor may not work correctly due to a hardware failure, then you cannot avoid contacting a service center for help.

Mobile phones have given us the luxury of communication, the ability to receive information and entertainment anywhere. What device can be called ideal? Opinions differ, but reliability will be preferred by most users: to work everywhere, discharges slowly.

Manufacturers compete in the release of new products of modern powerful communicators. Their filling copes with the demonstration, allows you to open pages of sites, as on a regular PC, to spend leisure time playing full games. Smartphone feature set is really impressive.

  • The habit of large smartphones with convenient 5-6-inch displays appears quickly, and you don’t want to go back to smaller models. Similar to buying a car: having tried a foreign car, a person is unlikely to be satisfied with a domestic car.
  • The wide possibilities of smartphones as mini-computers in your pocket do not negate the functions of your phone. We are so used to calling from everywhere and always that even small faults begin to annoy.
  • In order to extend the life of the device without recharging, the manufacturers have made an automatic screen blanking function when brought to the ear. When the phone display does not go out during a call, the battery is discharged faster, and accidental taps on the screen disrupt the conversation.

Causes of Proximity Sensor Breakdown

Many do not even think why during a conversation they accidentally wrote a message, activated an application or dropped a call. It’s just that the screen did not turn off all this time, which may be the result of a breakdown in the proximity sensor.

How to fix the problem

Consider an independent solution to the problem and alternative.

Proximity sensor not working on iPhone: what to do?

Sometimes iPhone users are faced with the fact that the proximity sensor is not working. In most cases, this problem occurs due to mechanical damage, moisture ingress, or due to a failure in the operating system. Let’s consider the problem “from the inside”.

This article applies to all iPhone Xs / r / 8/7/6 on iOS 12 and newer. If you have an older version, the item names may differ.

  • What is the proximity sensor on iPhone for??
  • Causes of Proximity Sensor Breakdown
  • Common causes of breakdowns
  • The screen stopped blanking after replacing the display module
  • How to fix the problem
    • How to fix iPhone proximity sensor problem yourself?
    • The screen stopped blanking after replacing the display module

      In this case, it is assumed that you changed the display module of the iPhone (screen with a touchscreen) and after that, during a call, the screen stopped turning off, going out when you bring it to your ear) or turn on after the call ends.

      In this case, there is a 99.9% chance that the display module was installed incorrectly and you should apply for a free replacement and fix the situation.

      Common causes of breakdowns

      • Mechanical impact (impact or fall),
      • Moisture or dust penetration into the sensor area.
      • Incorrect actions when repairing other parts of the device.
      • Operating system malfunction.
      • Operating system upgrade consequences.
      • Initial marriage.
      • Use of non-original components during repair.

      All these problems are easiest to solve in a service center or workshop.

      But there are also independent solutions to the problem. After all, the reason is not immediately known and there is no need to panic early.

      What is the proximity sensor on iPhone for??

      When you answer a call, this sensor is triggered, the purpose of which is to turn off the screen during a call, so as not to accidentally activate something. All IPhone models and other smartphones have such a sensor.

      Don’t know how to solve a problem with your smartphone or laptop? Contact me and do not hesitate. Write to me

      The sensor is located on the top of the front panel, where the voice speaker and front camera are located. The order may vary depending on the phone model.

      The sensor works according to a simple principle: when the sensor is closed, light access is limited, it is triggered and the screen goes out. When a person brings the smartphone to his ear, the light sensor is triggered and locks the screen, preventing the ability to press on something with his ear or cheek.

      Remove the protective film / glass

      However, it is not always a question of a sensor breakdown. Sometimes the fault for the impossibility of its operation lies with the protective film or glass. In the event that the film or glass is dark in color, the proximity sensor simply cannot work through them. The solution in this situation is quite obvious. The protective film or glass must be removed.

      It is important to note that if the proximity sensor on your iPhone with film has worked correctly for a long time, then the likelihood that the problem is the sensor blocking the film is rather low.

      The screen does not turn off when talking on the iPhone. What to do

      The proximity sensor is responsible for the function of dimming the iPhone screen during a call. It fires when something covers it. During a conversation, this “something” is the person’s head, to which the iPhone is brought. Thus, if the iPhone screen does not turn off during a call, the proximity sensor is to blame. How to figure out why the screen does not turn off during a call on the iPhone was described in this guide.

      Apply a piece of tape to the proximity sensor

      The most common problem with the proximity sensor occurs after changing the screen on an iPhone. The sensor brings to senses one repeatedly proven method. You need to stick a small piece of transparent tape on the sensor, then paint over the tape with a black marker.

      Service center technicians also note that instead of tape, it is more efficient to use a piece of rubber band about 5 mm long. It needs to be glued between the light and proximity sensors, after which the problem with the turned on iPhone screen during a call will disappear.

      Of course, the iPhone will have to be disassembled to gain access to the sensor. You can do it yourself. The instructions below show you a detailed breakdown of various iPhone models:

      • How to disassemble iPhone 4.
      • How to disassemble iPhone 5.
      • How to disassemble iPhone 5s.
      • How to disassemble iPhone 6/6 Plus.
      • How to disassemble iPhone 6s / 6s Plus.

      Restore iPhone

      If the matter is not in the film, then, most likely, the proximity sensor is out of order. Nevertheless, before going to a service center or starting to repair your iPhone yourself, it is recommended to check your smartphone for the presence of a software error. Rarely, but still it happens that the failure of the proximity sensor is responsible for the failure of iOS.

      Reset all errors allows iPhone recovery via iTunes. A detailed description of this process is available in this manual.

      Screen proximity sensor does not work on android. There is a solution

      You call or answer a call without putting your android smartphone to your ear and the screen immediately darkens (becomes black) and remains so.

      If so, then the proximity sensor on your xiaomi redmi 4x, sony xperia z3, lenovo, samsung note 3, asus zenfone, meizu, lg, Xiaomi.

      Check out below what you can do yourself to try to fix the problem before deciding to send your phone for service.

      The proximity sensor has several functions, but its most important task is to automatically turn off the screen during a voice call.

      This happens when the phone is near your face. Such detection is possible thanks to him.

      It is located at the top of the screen and recognizes if there is an object (in this case your face) at a certain distance.

      When you put the phone to your ear, the sensor detects your head and the screen turns off. You then drain the battery less and prevent accidental pressing.

      In turn, when you remove the phone from your ear, the screen lights up so that you can disconnect the call or use other functions (numeric keypad, switching the call to the speaker, etc.).

      When the proximity sensor does not work properly, the above mechanism stops functioning because the phone cannot in any way detect if it is near your face.

      The problem usually manifests itself either in the fact that the screen immediately goes out during a call and lights up only after the connection is completed, or quite the opposite. The screen does not turn off, even when you bring it closer to your face during a call.

      It’s just that the sensor “freezes” in one “position” and all the time either detects something nearby or does not do it at all.

      You can also quickly check if the sensor is physically damaged. Here are the instructions.

      The first method is what to do if the proximity sensor does not work

      A common source of problems with the proximity sensor is smartphone accessories, which, due to their design, hide it and cause erroneous recognition of the distance at which the phone is from another object.

      If you have your device packed in a case, try removing it and see if that resolves the problem. Make a call and check if the screen has turned off after starting a call.

      Very often the reason for problems with the proximity sensor is also tempered glass, which is glued to the entire screen.

      Unhooking the tempered glass can help restore functionality. Of course, for some it may seem funny, but for Uncle Google, it is enough to enter the word “proximity sensor tempered glass” to find hundreds of entries from users from all over the world, where they complain about problems after gluing poor quality tempered glass.

      The third way what to do if the proximity sensor does not work

      The third solution you can try for yourself is to factory reset your phone.

      This option unfortunately deletes all data from the phone, so you must copy files, photos, music, contacts, SMS and others to a safe place.

      Then go to settings and select factory reset. Factory settings option is located in different places depending on android version, phone brand and manufacturer.

      After confirming this option, the phone will reboot, and all data will be deleted, and the device settings will be reset to factory settings.

      When you start your phone for the first time, you need to go through the setup process again (choose your language, sign in to your Google account, etc.). After completing the operation, make sure the screen is working properly during a call.

      The second method is what to do if the proximity sensor does not work in the android

      Sometimes the source of the problem is a software update that for some reason breaks the sensor’s functionality.

      In this case, you can use a free application that, after installation, can re-calibrate in a few steps.

      Download the Proximity Sensor Reset app at the end of this post and then launch it. Click “Calibrate Sensor” and wait while the wizard walks through the entire calibration process step by step.

      In the first step, cover the top of the screen with your hand to cover the proximity sensor and signal that there is an object nearby.

      Click the Next arrow and the next step will appear. In the second step, you need to open the proximity sensor. Remove your hand and wait 2 seconds until the sensor catches the farthest object, then click “Next”.

      At the very end, you must confirm the new calibration, which will restart the device.

      After that, you can check if the calibration helped. If so, the screen should now go out properly and light up during a call depending on whether the phone is held to your ear.

      Reasons why the proximity sensor does not work on Android

      The problem can occur both in the software layer and in the purely mechanical.

      If it is software related, you can usually fix it yourself, for example by calibrating, restoring your phone to factory settings, or reinstalling the software from scratch.

      If the problem is caused by, for example, dropping the phone, it is likely that it was mechanically damaged.

      This often also happens when it comes to peeling off the top of the case from the base of the phone (especially on Sony Xperia and xiaomi redmi devices).

      You can see this after the sensor starts working after pressing the top of the screen with your finger.

      Of course, it is best to solve purely mechanical problems by sending the equipment for service to service.

      They will replace the sensor or the upper part of the case. However, when it comes to software problems, you can try to fix them yourself.

      Let’s see what we can do before we decide to send the device in for repair.

      There are several solutions that allow you to keep using your phone without repair.

      Method four: what to do if the proximity sensor does not work on android

      If your phone is no longer guaranteed, and all other solutions did not help you, then you probably have a mechanically damaged proximity sensor, and it is fixed in one position, forcing the screen to turn off immediately after starting a call.

      If you do not want to spend money on repairs, then you can apply an indirect solution to the problem. Turn off the proximity sensor.

      This will keep the screen on during a call, allowing you to use the on-screen buttons to activate handsfree mode or turn on the keyboard.

      The disadvantage of this solution is that when you are talking, you can accidentally press the button, for example, with your cheek.

      To disable the proximity sensor, you must install the dedicated Xposed Framework tool. This requires the following:

      • Make ROOT.
      • Install TWRP recovery.
      • Install Xposed Framework.

      Root grants administrator rights, TWRP Recovery installs a custom recovery mode, and Xposed Framework allows you to install additional modules to change hardware and software.

      One of these modules is an application for disabling the proximity sensor.

      Getting ROOT and installing TWRP Recovery largely depends on the device model. However, there are generic methods that you can use (for the latest versions of android, there are none).

      Once you have ROOT and TWRP you can go to install Xposed which will disable the proximity sensor.

      Go to the Xposed installer and select the Download tab. Find a module named “Sensor Disabler”.

      After finding the module, select it and go to the versions tab. Load the module in version 1.1.1 by selecting it in the list using the “Load” button.

      Version 1.1.1 is much more stable, while newer ones often lead to random device reboots. Success.

      Proximity sensor does not work. Possible causes

      Mechanical damage: the proximity sensor is located on top of the front panel, next to the microphone and camera. Therefore, strong pressure on this area can cause damage.

      Corrosion: a very dangerous enemy. Sometimes it is not enough to completely remove traces of corrosion from the loop to fix the device. You have to completely change the part.

      Dust: initially, the device body is as tight as possible. Various loads are capable of violating its integrity. In such a situation, the ingress of harmful dust will damage the indoor unit.

      Problems with software: such a problem is solved as quickly as possible. A simple flashing of the device, but malfunctions in the operation of the software are quite rare. More often the problem occurs due to a broken loop.

      A broken loop is the main reason why the proximity sensor does not work and in most cases the damaged loop is to blame.

      If you have the appropriate experience and the tool, you can try to replace it yourself.

      The reasons why the proximity sensor does not work in the iPhone

      When you attach iphone 6s, iphone 5s, iphone 6, iphone 4, iphone 6 plus, iphone 5, iphone 4s, iphone 7, iphone se, etc. To your ear during a call, the screen goes black.

      Thanks to this, there are no problems with pressing unwanted buttons on the touch screen when we are talking on the phone.

      Over time, it may happen that the proximity sensor does not work, for example, after an update, although of course there may be other reasons.

      Yes, you can replace the broken part, but take your time even if you have a new proximity sensor handy.

      How can you fix a damaged proximity sensor in an iPhone yourself

      If your iPhone 6, iPhone 5s, iPhone 4, iPhone 5, iPhone 7, iPhone 6s, iPhone 6 Plus, iPhone 4s or another has stopped working the proximity sensor, then you can often revive it without Apple services.

      Of course, if you need to replace a component, you like it or not, you will have to go on a hike, although you can use it without it.

      Let’s start the procedure together. The first step is to remove the cover and protective glass. This is a simple, but not always successful way. However, try it and check if the problem persists.

      The next step is reboot. Just turn off and turn on your smartphone again. Not always, but sometimes the problem resolves itself.

      Another easy maneuver is to thoroughly clean the display. How to clean? It will be very good if you have a cloth for cleaning glasses on hand.

      If there is no success, then move on to a slightly more complex action. To reset. On 8 / X models, press “Volume up”, “Volume down”, and “Power”.

      On the 7th model, keep “Volume down” and “Power”, and on the 6th and below “Power” and “Home”. We hold the buttons for at least 10 seconds (until the Apple logo).

      Also, one of the best ways to fix not only a non-working proximity sensor, but also many others to fix problems is a complete reset through the settings. I have detailed instructions about him. Here it is.

      The last way I want to share is to reflash the smartphone. To do this, you need a computer, USB cable and iTunes software.

      However, in order not to repeat it once again, just go to the already created instruction, how the flashing is done.

      Note! All solutions above can fix the proximity sensor only when the problem is not in the hardware. Success.

      One comment

      Thank you so much! Very interesting! If I’m going to fix the sensor according to your notes, the postscript with it is all right for now, but the advice is sensible and good! Continue in the same spirit!

      Rollback firmware

      Often a sensor problem appears after installing updates. Developers do not always have time to fix all bugs. If you don’t want to wait for a new firmware version with a solution, you can rollback the OS to the previous version. Follow the instructions to revert to the previous OS version:

      • Connect the device to your PC and open the iTunes application;
      • Hold down the Shift key on your personal computer and at the same time click on “Restore iPhone”. On OS X, hold down the Alt key;
      • Select the most recent backup. Wait until the installation of the components is complete. It takes less than 40 minutes.

      What to do if the proximity sensor on the iPhone does not work?

      Reasons for malfunction

      A non-working sensor can be the result of:

      Mechanical damage (due to falling or hitting an iPhone);

    • Wear of the loop;
    • Excessive dust on the sensor;
    • Moisture entering the phone case. In this case, you should disassemble the phone and dry all display components separately;
    • Problems after firmware update.
    • Sensor stopped working after replacing display. Solution

      If you changed the screen of the iPhone and after that the proximity sensor stopped working, this indicates that the position of its frame has been violated. As a consequence, the sensor cannot fulfill its function. You can adjust the position of the element yourself. Disassemble the phone (use only iPhone-specific tools. Picks, five-sided screwdriver, suction cup, Phillips screwdriver, spudger). Detach the back cover of the device, before disconnecting all the motherboard cables.

      Find the Proximity Sensor Holder:

      Dismantle the sensor frame and reinstall it. Remember, the element must be positioned exactly in the frame of the case.

      A correctly installed frame is shown in the figure:

      What to do if the proximity sensor on the iPhone does not work?

      The proximity sensor in the IPhone is one of the main elements of the phone. It is needed for:

      • Adjusting the display backlight during calls;
      • To dial a number;
      • To enable Siri voice service;

      Accordingly, users cannot use all of the above functions if the proximity sensor on the IPhone does not work. A particular inconvenience is the constantly illuminated screen during a call. Due to the inoperative sensor, buttons and icons are pressed, which can interrupt the call.

      Replacing the loop in the IPhone

      Using the instructions below, you will be able to replace a non-working sensor yourself. Before buying a new ribbon, pay attention to its labeling. The original product contains digital and symbolic codes, QR codes and the manufacturer’s labels with the corresponding symbols. Genuine IPhone flex cable looks like this:

      As a rule, the breakdown can only be corrected by replacing the loop part. It contains the mechanism of the phone’s front camera and the proximity sensor. Detach the back cover from the iPhone display module and start replacing the part.

      Place the module on a flat surface and unscrew the screws shown in the figure:

      Disconnect the top speaker cap and then the speaker itself.

      Use a spudger to disconnect the front camera and proximity sensor cable.

      Using tweezers, carefully remove the sensor (painted in purple tint) from the cable and replace it with a new part. You can also replace the entire train.