This article will help unlock your smartphone or tablet if you forgot PIN code, password or pattern.
If remember PIN code, password or picture, but can’t remove the lock, read the article
If your device is locked after a data reset and asks for a Google account, read the article
There are three ways:
Find My Mobile service. removes the graphic key, pin code, password, fingerprint. It works through the Internet.
Extra PIN or Google Account. only remove the pattern. Only suitable for Android 5.0 and below.
Reset data. delete the graphic key, pin code, password, fingerprint and erase the device’s memory.
Find My Mobile
This method is suitable if:
You added a Samsung account to the device before blocking and remember the email address and password;
Internet is connected to a smartphone or tablet.
To unlock a smartphone or tablet:
In the browser on your computer, open the service page. https://findmymobile.samsung.com/?p=en.
Enter the email address and password of the Samsung account that was added on the locked smartphone or tablet, and click the “Login” button.
If you don’t remember the email address or password, click “Find out your ID or password” and follow the on-screen prompts.
If it was not possible to recover the address or password, use other methods.
If the wrong smartphone or tablet that is locked is displayed on the left, click the down arrow and select the model you need from the list.
Click “”, then “Unlock my device.”
Enter your Samsung account password and click the “Unblock” button.
The screen of the smartphone or tablet is unlocked.
Extra PIN or Google Account. only for smartphones and tablets with Android 5.0 and below
After 5 incorrect attempts, the item “Additional PIN-code” will appear. Click on it and enter the 4-digit code that you indicated when you came up with the graphic key.
If you don’t remember the PIN code, click on “Unlock on Google” (“Forgot your pattern?”) And enter your Google email address and password. The same mail must be added on the device that you unlock.
If the “Unlock on Google” button (“Forgot your graphic key?”) Is not present, then the Google account is not added to the device, use other methods.
If you do not remember the password, restore it through a special form and enter it on the device. If the password could not be restored, use other methods.
If the previous methods did not help, do a data reset. you will delete all files and settings from the device, and with them a graphic key, pin code, password or fingerprint.