What to do if Android doesn’t connect to your PC via USB (only charging goes)
From time to time you need to connect your smartphone to PC. For example, for the banal transfer of photos or other files. Also without a connection to a PC you can almost never do without flashing the device. Usually to pair your phone with a standard cable, which is used for charging. Imagine that you have connected two devices, but nothing happens. The question immediately arises: what to do if the Android does not connect to the computer via USB (only charging goes)? The answer is to check each of the components, from the cable itself to the software.
Initially it may seem that the computer does not see the phone because of a damaged USB cable. Is it really so?? Yes, such a reason can be considered, but you can not forget about the technical part. After all, drivers play an important role, as well as the settings of the port and the smartphone itself. We have compiled a list of the main causes of the problem with detailed solutions.
Under technical problems first of all we understand some mechanical damage to one of the components. Simply speaking the cable or the plug itself can be out of order, and that’s why the phone is not seen on the computer.
USB cable problems
The first thing you need to do is to carefully inspect the cable that is used to connect your smartphone to the PC. It is important that outwardly it is free from any defects and obvious damage. Often active people encounter problems when the cord itself at the base is frayed, as a result of which the signal ceases to be transmitted. And if you also have pets living in your apartment, then all the wires need to be closely monitored.
Also recommend using only original cables that come with your smartphone. If you bought a cheap cable from some obscure company, it may not be designed for data transfer at all. It simply does not have the necessary contacts and you can not notice it externally.
We offer you a universal solution: just take another cable and try to connect your smartphone to the PC. If after that the computer does not see the phone then the problem is obviously caused by something else. Or you might have a damaged second cable as well.
Now move on to check no less important component: the USB port itself, to which the cable is connected. It can also be susceptible to various mechanical damages, ranging from the usual failure of the south bridge of the motherboard to breakdown of the USB controller. It is difficult to find the cause of the problem yourself, especially if you have practically no knowledge in this area.
You can only understand that the computer does not see the smartphone when connected due to a faulty port. How to do it? And very simply: try to connect to the selected connector another device, for example, mouse or keyboard. If everything works, the problem is definitely not in the USB port.
In addition try to connect the cable to another jack on the computer. On a stationary PC the ports are located both on the front and on the back of the system unit. Keep in mind that they come in different versions. Try to connect the phone to the USB connector version 2.0, which is usually not illuminated in blue.
Problems with the software
But technical problems are not always the main reasons that the phone via USB does not connect to your computer. We shouldn’t forget about bugs in the software, because they can also interfere with the normal pairing of your smartphone with the PC. For example, the drivers could be installed incorrectly, or even worse. absent at all. About each possible reason and variants of the decision we will tell further.
As you probably know, when you connect any device to your computer, drivers are automatically installed for it. This is a special software required to work correctly with a connected smartphone, tablet or just a mouse. But sometimes unexpected bugs occur and they affect the software installation process. As a result, the necessary drivers are not installed, and the connected device is not displayed on the computer.
Is it possible to fix this error? Yes, and all you need to do is just update or install the missing software. So, to do this on a Windows PC, open the “Device Manager” section. It can be found through the “Control Panel” or the search box next to the “Start” icon.
Be sure to connect your smartphone to the PC before you start. As a result, in the section with all components should appear “Unknown device”. This is our phone, which the system flatly refuses to see. Well, nothing, let’s try to correct this misunderstanding. To do this, right-click on this line and in the window that appears, select “Update driver”. As I remember, this option is called in the same way in Windows 7.
A new window will appear on the screen, where you need to click on the item “Automatically search for updated drivers”. The system will try to search the Internet for the most suitable software for the connected smartphone. You will be left to confirm the installation of the selected driver.
It is necessary to note, that drivers necessary for work of the device can be downloaded independently. To do this in the search box of your browser just enter the name of your smartphone and the notation “USB Drivers”. Go to your favorite site from the output and download the archive to your computer. We recommend to use the famous 4PDA forum for this purpose.
When it is better to disable/enable debugging
According to most experts, it is better to enable this function when connecting the gadget to the PC. Of course, if such a possibility is provided by the manufacturer.
You should not just pull the cable plug out of your smartphone after you are done. Because of such actions, a failure may occur in the system, in which the PC will cease to see the connected device. The right thing to do would be to disconnect the connection from the notification curtain, and then selecting “Safely remove the device”, remove the cable.
How to set the default USB configuration in Android 10
Your PC or laptop does not see your phone after updating to Android 10 when connected via USB? No need to get frustrated. This is fine: you just need to set the default USB configuration in the system settings menu.
In doing so, you will have the option to choose from five connection options:
- Transferring files: Transferring files to or from PC / Android or running Android Auto.
- USB Modem: behaves like an external modem for PC.
- MIDI: used when you connect your phone to a MIDI device (such as a digital keyboard).
- PTP: once connected, your device will show up on PC as a digital camera.
- No transfer: No action taken.
One thing you no longer get after installing Android 10 is USB Mass Storage mode, which used to be on Android devices. USB Mass Storage. Is the standard protocol for all types of storage devices in which your phone becomes fully accessible to the PC as if it were an external drive. The problem with this method is that the PC requires exclusive access to Android storage.
For security reasons this option was removed in favor of file transfer.
How to set the default USB configuration in Android 10
To do this, you will first need to get to the hidden “For Developers” menu of system settings
To turn on the menu for developers mom need to go into the system settings menu, under “About phone” (“About tablet”), where at the very end of it you will see the item “Build Number”. Click on it until you get a message telling you that developer options are enabled.
After that, go back to the main system settings menu and open “System”. “Advanced.”. “For Developers.”. Here you will find the “USB Default Configuration” item, by clicking on which you can select one of the five modes mentioned above. An easier way to find this option in the system settings menu would be to type USB in the settings search bar.
Now when you connect your Android device via USB connection it will behave the way you would like.
Choose the default USB connection on Android
And so, in order to select the default USB connection, you need to follow these steps:
- Disconnect your Android device from your computer
- Go to Android Settings menu
- Find and go to the “About smartphone” or “About tablet” section
- Very quickly click 5-7 times on “Build Number” to activate the “For Developers” section
- Go back to the main settings menu and go to the “For developers” section
- Select “USB Configuration”
- Select the MTP connection to transfer files
- If you don’t have Android drivers installed on your PC, then install
That’s it! Now when you reconnect your smartphone or tablet that has Android 6 installed.0, to the computer, it will default to the type of connection configuration that you selected in the Developer menu!
Stay with Android 1! The next step is even more interesting!
How to check Android and OTG compatibility
Unfortunately, not all smartphones support OTG protocol. But how do you know in advance if your device can recognize an additional gadget?? The easiest thing to do is to visually detect. If the phone has a standard microUSB, most likely, and to the adapter in this case, it will connect without problems.
But for a better test it is recommended to use a special program, namely USB OTG Checker. This is a very useful application with minimum functions that does a very good job at recognizing if your Android smartphone supports OTG or not.
USB OTG Cheker
The utility can be easily downloaded from Google Play. After installation we start it and in a few seconds we see either a green or red square on the main screen. Here everything is clear: green means a successful further synchronization, red. the inability to connect to the adapter.
Below there is a table with some information about the device, with the phone model, its name and its ID. This is basically the end of the application functionality.
If the result is negative. there are two options for solving this problem. Maybe the flash drive is simply not recognized by the built-in Explorer. For this there are special utilities, which we will talk about below. Or your device may have OTG blocked at all. Then, unfortunately, there’s nothing you can do but buy a new Android phone.
How to fix the error with the code 19
If when you connect the phone computer shows a message about the inability to start the device due to incomplete or corrupted settings, then you need to check the system registry. But be careful: deleting wrong entries may cause Windows to stop working.
This is interesting: How to set up automatic software updates on Android and iOS. How to update apps manually
After removing the parameter, restart your computer and try to connect the phone again.
Why Android phone is not visible on the computer via USB and only charging occurs. simple causes and solutions
Before proceeding to additional methods of solving the problem when the phone is not visible through the USB connection, I recommend paying attention to the following simple points: very often the cause turns out to be something of the above:
- If you took a USB connection cable from a non-original cheap charger or coming with another device (for example. to charge wireless headphones or another device not designed for receiving and transmitting data), the reason may be exactly this: not all cables can transfer data, there are no appropriate contacts, and you can not notice it externally. The solution. a functioning cable with guaranteed data transfer capability.
- If you face the problem that your phone is not seen when connected to the PC, and if there was phone repair recently and something connected with the board or plug was repaired, it is highly probable that this repair caused the problem: very often they solder connectors so that only charger works correctly after this. The solution is only to redo it.
- If you have a Mac OS, just install the Android File Transfer app to be able to transfer data, official website: https://www.Android.com/filetransfer/
- If you still have Windows XP, install the MTP (Media Transfer Protocol) driver. https://www.microsoft.com/en-in/download/details.aspx?ID=19153
Additionally please note that even if you connect a functioning cable through a USB hub (USB port splitter), to a faulty USB port of a PC or notebook, or sometimes to the front panel of a PC, this problem can occur. Try a direct USB connection, a different connector, the back of your PC if you plugged into a USB 3.0 connector (usually blue). see if the problem persists when connecting to USB 2.0.
And one last simple point: after connecting the phone to your computer, in order for it to start appearing in Explorer with the ability to view photos, videos and other files, it is required:
- Unlock your phone when connected, if it’s locked. you can’t access data on locked modern Android phones.
- In the notification area, click on the notification of USB connection (by default, most phones are connected only for charging). If the notification does not appear, or rather it does not say that it is a USB connection, but only text about charging, it means that from the “point of view” of the phone connection is not for data transmission (wrong cable, damaged cable, connector on the phone or computer). Below are screenshots of the notification appearance on pure Android 9 and 8, on Samsung Galaxy and on Android 6-7.
- Select file transfer mode MTP for USB connection. On older versions of Android, there may also be an option to connect as USB Mass Storage, it will also work, and may work even better.
If these methods do not help, let’s move on to more complicated ways of fixing.
How to choose a connection mode
The developers later returned the desired connection mode. The following items appear in the settings:
- USB connection. that’s what you need.
- Media-device. for transferring multimedia files.
- Camera (PTP). photo and video work (other file types unaffected).
- Charge only. used to charge the battery from a PC.
- Built-in CD-ROM. a virtual drive with drivers and applications for the smartphone appears in the system.
Why the computer doesn’t see the phone when connected via USB
There are situations when the computer does not synchronize with the phone and simply “does not see” it. There are many reasons for this problem. Let’s consider all the cases when the computer can not establish a connection with the smartphone.
- The most trivial case. problems with the USB cable. To avoid problems with the connection, it is better to use the “native” cable that came with your smartphone/tablet;
- Incorrect installation of drivers. Usually when you connect the phone to a computer / laptop drivers are automatically installed without user intervention (especially on the latest versions of Windows). But if you can not identify the device, you can try to search for USB drivers on the Internet or on the website of the manufacturer;
- Wrong configuration selected when connecting. After connecting the computer and smartphone via USB cable it’s necessary to choose a synchronization mode “File Transfer” (or MTP);
- In case the mac OS is installed on the computer, install Android File Transfer from the official website of the developer;
- If operating system Windows XP is installed on PC, it is necessary to install special MTP driver (Media Transfer Protocol) from the official site of Microsoft.