How To Reset Samsung A5 To Factory Settings
Preparing for a hard reset
Before proceeding with restoring a mobile gadget to factory settings, if the situation permits, copy all important information from it to external media, for example, to a computer hard drive or to the cloud.
It is convenient to save contacts on the Google service of the same name. To do this, copy them from SIM cards to the phone memory and log in to the device under the Google account to which you want to transfer them. Synchronization will take place automatically.
Simply transfer videos, pictures, music and other user files from folder to folder by connecting the phone with a USB cable to the PC.
If this is not possible, install a cloud service client on your mobile device, for example, Google Drive or Yandex.Disk, enter the “Files” section, click “Upload to disk” and select the data to save.
To avoid having to enter the owner’s login and password when starting the device after the reset, delete your Google account from the system.
Immediately before recovery, charge the device to at least 25-30% or connect to a power source, and remove the memory card and SIM from it.
3 ways to factory reset your Samsung smartphone or tablet
Via the system menu
This method is preferable when the device boots up and works more or less normally, that is, you have access to the system menu and all on-screen buttons.
- Open the system settings utility and go to the “General” section. Some Samsung models do not have this section. If this is your case, proceed to the next step.
- Tap the “Reset” button or its equivalent. “Privacy”, “Archiving (archiving) and reset”.
- Go to “Reset device (data)”.
- Click “Delete All” or “Reset”.
After a few seconds, the device will restart in a zeroed state.
By dialing code
This option is applicable under the same conditions as the previous one. In addition, he can help you out in case of problems in the system menu, if you still have access to the application for calls.
To activate the factory reset procedure, enter one of the following codes on the Samsung phone keypad:
- 27673855 #
After pressing the call button, the device will reboot and all data from it will be deleted.
What is a factory reset and when to apply it
Factory reset or hard reset of any mobile gadget on Android (not only Samsung Galaxy) is clearing its permanent memory from all applications, settings and files, except for those installed by the manufacturer.
The reset function is intended for:
- Restoring the device to operability in case of software problems and malware infection, when the failure cannot be eliminated by milder methods.
- Preparing a gadget for sale or transfer to another user.
- Optimizations after firmware update.
After a hard reset, no user data remains on the smartphone, except for those stored on the removable memory card and SIM (contacts). However, in some cases, the changes made by the user are still saved. Namely:
- If, before the rollback, the device was root. Preinstalled apps removed with superuser rights are not restored after a reset.
- When FRP (Factory Reset Protection) is activated. Enhanced protection of the owner’s data in case of loss or theft of the phone.
A device with FRP enabled, even after a hard reset, will ask for a user account password, without which access to the system is impossible. Therefore, it is completely pointless to rollback on such a device in order to delete a forgotten password.
3 Ways to Factory Reset Samsung Phone and Tablet
This method is used for the most serious problems. He is the only salvation when the device does not load the operating system or insurmountable problems arise during its launch. For example, blocking by a ransomware virus.
Fortunately, Android devices, including Samsung, have a Recovery menu with a hard reset function for such a case. This menu can be accessed even when the main system has completely lost its functionality.
To enter Recovery, turn off your phone or tablet by long pressing the power button. Then press one of the following key combinations:
- Home Power Volume up.
- Bixby (Voice Assistant Activation Button) Power Volume Up.
- Power Volume up (on devices with a touch home button).
After the manufacturer’s splash screen appears on the screen, release the power button. The rest continue to hold until the inscription “Samsung Galaxy” changes to the menu “Android Recovery”.
- Using the volume keys to navigate, highlight the “Wipe Data \ Factory Reset” item. Press the power button once to confirm the selection.
- Confirm your choice again by pressing “Yes” or “Yes, delete all user data”. This will start the process of zeroing user data.
- When you return to the Recovery menu screen, select the “Reboot system now” command. The machine will restart.
If the reset and restore is successful, after a few seconds you will see the desktop, which will look the same when you pick up the phone for the first time.
Hard reset Samsung Galaxy A5. Reset settings, password, pattern
During use, any gadget “clogs up” and even superficial cleaning of the phone does not give any results. And at such moments there is no other option except how to hard reset the Samsung Galaxy A5 or whatever it is called in the Russian-speaking space. Reset to factory settings. This will completely delete all information and reinstall the software.
And you will have in your hands a completely empty phone, as if it had just arrived to you from the manufacturer. Therefore, you should worry in advance about the safety of your dear data, which is located on the internal memory of the device. The built-in memory card will remain intact, you can transfer contacts to it, etc., the SIM card will also remain intact.
As for the safety, you can also use the storages located on the Internet, their use is free, available to everyone. It is rational to use them not only when it is necessary to reset the data of the gadget, but also during daily use. The technique can fail at any time and “get” what is stored on the internal memory of the smart can become an expensive task or completely impossible.
There are two ways to resuscitate Samsung Galaxy A5.
Hard reset Samsung Galaxy A5. Way 1
The first option involves 5 steps, which will be discussed below:
– in the menu of your smart you need to find and go to the “Settings” directory;
– this is where the “Backup, reset” element is located, which must be activated;
– then you should pay attention to the line “Reset all data”;
– “Reset device” should be pressed further;
– the last step to complete this action is “Delete all”.
After performing all the above actions, you will have a device in your hands that requires your close attention, because Smart seems to have been born anew, you will have to set it up “from scratch”, but isn’t that what you achieved? The speed of response to requests is surprising, no freezes, braking or other inconveniences.
Hard reset Samsung Galaxy A5. Way 2
The second way can show a little more complicated, but it should be described in stages anyway. Perhaps this is how you will be able to bring your phone back to life. It is suitable for you if you forgot your Galaxy A5 pattern or password, or if your smartphone cannot boot.
– to begin with, you should connect the phone to the charger, charge it as much as possible and disconnect it not only from charging, but also turn it off altogether;
– then you need to hold down several buttons at once, namely: “volume plus”, “Home” (located in the center on the front of the smart), as well as the “Power on” button;
Resetting the Samsung Galaxy A5 is definitely an extremely powerful method to clean your smartphone and bring it back to full life. But using this method is not recommended too often. Pay attention to the signs that your device gives you. With its glitches and slowdowns, it lets you know that there are problems somewhere that should be fixed. Licensed software and high-quality antivirus software can protect your Smart and you will not need a reset.
If you lost your gadget and do not want someone to use your data, you can remotely wipe your phone. This option is also possible. But only on condition that the gadget remains turned on and with an active Internet.
- Go to the main page of “Google” and log into your account.
- Then open the app drawer and click “My Account”.
- Next, you need to select “Search phone”. Despite the name, tablets are also easily detected.
- Select the desired device and select “Delete all data”.
After that, you will need to re-enter your account password. If double authorization is enabled, instead of SMS, you can send a confirmation letter to your mail.
The first way
So, we finally got to the method of how to reset “Samsung” to factory settings. There are two ways to solve this problem.
- Turn on your phone.
- Enter device settings.
- Next, you need either “General”, or immediately the “Archive and reset” item. In rare cases, it can be “Confidentiality”.
- After that select, respectively, “Reset device”. Item description may differ depending on phone firmware.
- Next, you need to click “Delete all” or “Reset device”.
- After that, the gadget will restart. As with the first startup of any device, it may take a little longer than usual.
Thus, you can easily delete all your data and fix a number of software errors.
Before you reset the settings to “Samsung”, be sure to check the version of your operating system (“Android”). The fact is that starting from version 5.1 “Google” has implemented an anti-theft system in its product. It lies in the fact that if the user does not delete his Google account in advance, then after returning to the basic configuration he will not be able to turn on the device until he enters the old data.
How to check the version of your “Android”?
- Turn on the device and go to the main menu.
- Then you need to go to “Settings”.
- Now we are interested in the “About device” tab
- Scroll down the screen and find the line with the version of “Android”.
If your gadget freezes during the boot phase, you can use the “hard reset” through the system menu. To do this, you need to do the following.
- Turn off your phone.
- Press three buttons on the device at the same time. “power”, “sound up” and “home” (center button on the panel). In some cases, you don’t need to press the third button.
- After the gadget starts and the “Samsung” logo appears, release the power button, but continue to hold the rest.
- If the menu does not appear, then try another key combination.
- In the Recovery menu, use the volume buttons to control the pointer and look for Wipe Data or Factory reset.
- Use the power button to confirm.
- Click Yes to confirm.
- In this case, the device will not turn off. After deleting the data, you will be returned to the main menu, where you will have to select the Reboot system now item.
Despite the fact that we are considering the question of how to reset the settings on “Samsung” in a quick way, there are a few things that will have to be done manually. As we found out above, in order for the data to be completely cleared, on “Android” version 5.1, you need to manually demolish the “Google” account. How to do it?
- Go to the settings in a way you already know.
- Next, you need the “Cloud.” Some models may not have it.
- Then you need “Accounts”.
- Choosing a Google account.
- Press the “Menu” button of the phone or “Options” on the screen.
- Tap “Delete Account”.
You can now delete your Samsung phone settings. How exactly to do this, we will describe below.
How to reset the settings on “Samsung” to factory settings? Instructions
When using any technique, people often have various problems, because of which they involuntarily want to rewind time and not make this or that mistake. Fortunately, this does not apply to mobile gadgets. Knowing how to reset the settings on “Samsung”, you can roll back all changes to the basic (factory) settings and start using your phone or tablet from scratch.
What else do you need to do before you can reset “Samsung” to factory settings? Synchronize your contacts first.
- Go to phone settings and select your Google account.
- Then specify “Sync”.
- Synchronize all the data you need. This way you can restore all contacts and files on another device.
Before you restore the factory settings of “Samsung Galaxy”, you can reset all data from the flash drive to the corporate cloud. This operation is carried out all in the same tab of the “Cloud and accounts” settings. If you do not have access to the Samsung cloud, you can use Yandex.Disk or Google Drive. Remember that if you use data encryption for a flash drive, then when you reset to factory settings, “Samsung” will delete the passkey (decryptor) and the data will become inaccessible. So be sure to copy them to the cloud.
Besides the above method, you can also use backup and restore. This method will also require you to be connected to the Internet and is no different from cloud storage.
The phone does not turn on
Now you know how to reset Samsung. If your device won’t start after a data reset, try the following tips.
- Reflash your phone. If you are confident in your abilities, you can do it yourself using a computer. Or take it to the service.
- Discharge your phone to zero and then charge to 100%.
- The SIMplest and most technical bugs can be solved jointly on various technical forums.
- If all else fails, contact the service center. It will be better if you do this before any serious manipulations with the gadget, since independent attempts to solve problems can lead to a denial of free service and void the warranty.
Method. Through the menu
Open your phone settings and go to “General settings”. Here we need the item “Reset”, it can also be called “Archiving and Reset” or other variations. Click on it.
Next, select the item to reset data / device. Confirm that you want to delete everything and the erasing process will begin. The device will be booted to zero.
How to reset Samsung to factory settings
You can reset the settings on a Samsung phone or tablet in several SIMple ways, which we will look at today in the illustrated instructions.
This procedure often helps out when the device malfunctions, brakes or other errors. It does not harm the system and “resets” the device to its initial state.
The previous post was about how to enable T9 on Samsung. In this article, we will look at the Samsung hard reset process, i.E. How to reset a Samsung phone or tablet to factory settings as easy and fast as possible.
Interesting! Always Hard Reset Samsung devices before selling or if you want to give your device to someone for a long time. This is necessary to protect your data. So that it does not fall into the wrong hands.
Method. Via Recovery
Turn off your smartphone / tablet. Press and hold the power button until a menu appears where you need to select the shutdown item.
Hold and hold two keys on the device body. Volume up and power up. If there is a home button, then hold it down as well.
As soon as an inscription appears with the name of the smartphone, release the power key. The rest of the keys should be released as soon as the Recovery menu appears.
You can navigate through the menu items using both the touch screen and the volume buttons. Select “wipe data / factory reset” by going down to it and pressing the power button. Confirm you want to reset everything.
Go to “Reboot system now”, press the power button and agree to reboot. Smartphone will boot completely reset.
Interesting! We also considered this method in the material. How to unlock a Samsung phone if you forgot your password. It is great in cases where a smartphone or tablet cannot even be opened at all.
Reset Samsung to Factory Settings
Back up your Android so that all settings, contacts and other data are in the cloud. And in the future, you could return them. Photos can be downloaded to SD card or computer.
Sign out of your Google and Samsung account if you don’t want to use them anymore on this device, for example. Before selling. We examined in detail how to do this in the article. How to delete a Samsung account from the phone. Open settings. Accounts and unlink everything.
These were the easiest ways to do it. You can even reset a locked device through the Recovery menu, this method is more flexible, use it if you cannot manage it through the menu.
How to reset Samsung to factory settings
How to reset Samsung to factory settings? On Galaxy tablets and smartphones, you can easily complete this procedure. After reading our material, you will learn about possible methods for Hard Reset and receive instructions.
How to factory reset Samsung? The latter method is used much less often. Using the service code. Need:
- Launch the system application “Phone”.
- Open the dialer.
- Enter code 27673855 #.
- The device will reboot and the user information will be deleted.
What is a data reset and why is it needed?
Not only Galaxy, but all Android smartphones have a full reset. When this function is activated, the device is rolled back to the factory settings. You get the phone completely “clean” out of the box.
Therefore, you must first:
- Transfer all important files from your phone to your flash drive.
- Make a backup. It will allow you to recover information, save the user a lot of time.
- Go to settings and delete your Google account. Otherwise, the smartphone will ask you to log in to this account after turning on.
Why would you want a hard reset and factory reset? Let’s list the common reasons:
- There are problems with your phone. If they cannot be solved by standard means, then it is recommended to perform a full reset. Often, rolling back the system to factory defaults helps users.
- You are about to implement an old device, or give it to someone. Naturally, it is better to erase a huge amount of personal information so that third-party people do not get access to it.
- Before or after OS upgrade. The developers recommend performing a “clean” installation so that errors from the old version of the operating system do not migrate to the new one.
How to Factory Reset Samsung? Consider the main ways to rollback the system on devices from a Korean manufacturer.
Reset via settings menu
The easiest method is through the menu of the device. This will require:
- Go to settings.
- Select “General settings”.
- Then “Reset”.
- Open the section “Data reset”.
- Click on the “Reset” button.
- The device will reboot and the data and settings will be deleted.
How to reset Samsung?
There are several ways to reset the system:
- Via OS menu.
- Through Recovery.
- Using the service code.
Reset with buttons
Have you forgotten your unlock password or your device SIMply won’t turn on? Then you can use another method. Using the Recovery menu. Moving between items in it is carried out on the volume rocker, and the choice of an option is on the power button.
- When the device is turned off, you need to hold down the volume up, power and “Home” buttons.
- When the logo appears on the display, release the power key.
- Wait for the Recovery menu to load.
- Select the item “Wipe data / factory reset”.
- Then. “Yes”.
- Select the item “Reboot system now”.
- The device will reboot and the data will be erased.
Have you used Hard Reset to get rid of problems with your device? If rolling back the settings did not help fix the problem, then you can try flashing it. Additionally, you need to seek help from specialists at an authorized service center.
Does the device freeze and slow down after a reset? You must also contact the service center. You may need to perform an OS update so that the owner can continue to use the device.
If the device asks for a password from a Google account. Then you need to enter it. Forgot your credentials? Then they need to be restored through the official website. https: // accounts. Google. Com / signin / v2 / recoveryidentifier source = esir flowName = GlifWebSignIn flowEntry = ServiceLogin. If you do not remember your username and password. Then you need to contact an authorized service center. By providing documents. Confirming the purchase of the device.
Reset in Settings Menu.
Click “Menu” on the home screen.
Click on “Settings”.
Select “Backup and reset” (“Archive and reset”).
Click “Reset Data”.
Click on “Reset Device”. If you have activated the screen lock feature on your device, you will need to enter a password or PIN before proceeding.
Select Delete All. Your phone will erase all settings and erase all your data, then reboot.
Demand through recovery
Turn off your Galaxy smartphone.
Press and hold the “Power” button, the “Home” button, and the “Volume Up” button.
Wait for the phone to vibrate, then release only the “Power” button.
Wait for the Android System Recovery screen to appear, then release the “Home” and “Volume Up” buttons.
Press the “Volume Down” button and select the “Wipe data / factory reset” option.
How to hard reset on a Samsung Galaxy
Factory reset on Galaxy smartphones can be useful in case you encounter a serious system problem or just want to restore your smartphone to factory settings. However, a factory reset completely erases all personal data and system settings. Below are 3 ways to reset the settings using the example of Galaxy S3. But everything is exactly the same on the Samsung Galaxy Note 4, S5 and any other smartphones and tablets that run on Android.
Press the “Power” key to select an option.
Press the “Volume Down” button to highlight the “Delete all user data” option.
Press the “Power” button again to select an option. Your phone will go through the process of resetting all settings and then upon completion you need to select “Reboot system now”.
Press the “Power” key to reboot the system and complete the master reset.
Resetting the settings using the dialer application
Open the dial pad on your phone, which is indicated by a green icon on all phones, which should be on the home screen.
Enter 27673855 #. Your device should do a hard factory reset and delete all your personal data.
Now you know all the ways to do a hard reset of your Samsung Galaxy smartphone. It is worth noting that this should be done only in extreme cases, and do not forget that all gadget data will be deleted after that!
How to reset Samsung to factory settings
This seemingly difficult task can be solved in several ways. Let’s consider each of them in order of complexity of both execution and problem.
Factory reset Samsung smartphones
This hard reset option is applicable when the device cannot boot the system. For example, during a cyclic reboot (bootloop).
- Turn off your device. To enter “Recovery Mode”, SIMultaneously hold down the buttons for turning on the screen, “Volume Up” and “Home”. If your device does not have the last key, then just hold down the screen turn on plus “Volume Up”.
- When the standard screen saver appears on the display with the inscription “Samsung Galaxy”, release the screen power key, and hold the rest for about 10 seconds. The recovery-mod menu should appear. If it didn’t work out, repeat steps 1-2 again, while holding the buttons a little longer.
- After accessing Recovery, press the Volume Down button to select Wipe data / factory reset. After selecting it, confirm the action by pressing the screen activation key.
This system reset option will clear memory bypassing Android, allowing you to fix the above bootloop. As in other methods, this action will delete all user data, so a backup is desirable.
Samsung has provided users with the option to reset (in English hard reset) the device through the settings of the device.
- Enter “Settings” in any available way (via the shortcut of the menu application or by pressing the corresponding button in the curtain of the device).
In the group “General settings” there is an item “Archive and reset”. Enter this item with a single tap.
The application will warn you about the deletion of all user information stored in memory (including accounts). At the bottom of the list is the “Reset device” button, which you need to click.
Despite the SIMplicity, this method has a significant drawback. In order to use it, the phone must be loaded into the system.
Service code in the dialer
This cleaning method is possible using the Samsung Service Tag. Works only on some devices, and it also affects the contents of memory cards, so we recommend removing the USB flash drive from the phone before use.
- Open your device’s dialer app (preferably standard, but most third-party apps work as well).
Enter the following code in it
The device will immediately start the reset process and reboot when finished.
The method is extremely SIMple, but fraught with danger, since no warning or confirmation of the reset is provided.
Summing up, we note that the process of factory resetting Samsung phones is not much different from other smartphones on Android. In addition to the ones described above, there are more exotic reset methods, but most ordinary users do not need them.
Upload files from a USB flash drive to Cloud storage
If you use encryption of data on the SD card, then along with a hard reset, the access key to the files on it will be deleted. You won’t be able to decipher them.
Solves the problem of transferring data from an encrypted card to the Cloud. Use Google Drive or Yandex drive.
The Samsung Galaxy S7, S8, J1 and A3 phones and the brand’s tablets offer the option of backing up by means of a branded cloud storage, which is free for the user. Find the Cloud accounts section and select Samsung Cloud to back up your data.
How to Hard Reset Samsung Phone Using Android
This method is available to users with minimal training. There is no need to clamp key combinations and perform complex operations with the gadget. Most often, the system itself successfully restores the phone and eliminates the conflict of settings made by the user.
Check sync contacts
Go to Settings, click on the Cloud and Accounts section.
Select your Google account and check the sync date for Contacts.
To force synchronization of mail or contacts, turn off and then turn on the desired option. Two arrows moving in a circle will prompt you to start the process.
If you get an error while trying to sync, check your network connection. Internet connection is required for this operation.
Boot in Safe Mode
- Turn off the gadget completely and remove the battery for 30 seconds if it is removable.
- Turn on the device and hold down the speaker volume down button.
- On old Duos phones, released before Samsung Galaxy S3 and running on the second version of Android, you need to hold down the Menu button when turning on, the far left in the figure.
The gadget will go into Safe Mode, which will allow the user to do a hard reset as described above.
Make a backup using Android
In the Cloud and accounts section, there is a Backup and Restore item that allows you to drop important data into the cloud service.
Use the Archive Now button to save your call information, music and SMS.
After the reset, it will be possible to restore data through the same mode.
How to find hard reset on your phone
To complete the procedure, you need to enter Settings and select the General item. The Reset section contains three operations:
- Factory reset on Samsung Galaxy to eliminate user-accidentally checked checkboxes in multiple options on Android.
- Fixing network configuration to resolve Wi-Fi or cellular issues.
- Data reset to perform Android hard reset to remove accounts, apps, music and photos.
Choosing the last of these options
The fact that the settings have been reset and returned to factory settings can be determined by the invitation to specify a new account when the device is turned on (first start). Feel free to transfer it to another user or log back into your account.
Boot in Recovery Mode
This option will work when your Samsung Galaxy phone won’t boot in any other mode after installing third-party firmware or failed update. Hard reset will lead to the return of the gadget.
Turn off the gadget completely. It is better to remove the battery for 30 seconds. This is applicable for most phones, but it is not possible for Samsung N8000 tablets and latest flagship smartphones. The battery is non-removable.
Press the Power, Volume Up and Home buttons at the same time.
After 5 seconds, the power key must be released, but the remaining buttons are held for another 15-20 seconds, until the Android recovery message appears on the screen.
You can select the operation to do a full reset to factory settings and data on Samsung using the volume down key. Each press moves the cursor through the engineering mode menu. The English name of the desired item is Wipe data / factory reset.
The described method allows you to restore the gadget and reset to factory settings on Samsung in case of severe damage to the firmware and software, when the phone does not boot or constantly goes to reboot.
What to do before hard reset on a Samsung smartphone
All user files are removed from the device. Therefore, before returning the phone to factory settings, we recommend that you do the following operations before starting this necessary procedure:
How to Hard reset on Samsung galaxy S3, S4, A5 and others if the system won’t boot
If your Samsung Galaxy phone won’t boot, try the following options.
Instructions on how to restore factory settings from the system settings menu
- Go to smartphone settings. Options.
- Open the backup section and then “Backup and reset”.
- Check the box to reset to factory settings.
- Then confirm the action and enter the PIN code.
- Confirm the action again and wait for the phone to reset the settings.
Instructions for resetting settings from the recovery menu
- Power off your smartphone.
- Hold down the “Volume Up”, “Home” and “Power” buttons until the smartphone starts.
- In the list of commands that appears, select the line “wipe data / factory reset“. To scroll, use the volume buttons, to confirm the action. The power button.
- In the next window, go to the line “Yes. Delete all user data”.
- After cleaning, click the line “reboot system now” to restart and start the OS.
As a result, you will receive the phone in the same condition as immediately after purchase. All data will be deleted.
When to reset to factory state
Resetting allows you to quickly clear existing data, which is difficult or impossible to do manually. This is convenient when you need to prepare the device for sale or transfer to another owner. Another reset allows you to cancel irreversible interference with the system, as well as remove unwanted consequences. In addition, full cleaning will speed up the mobile device by removing many of the resulting temporary files. Cache.
Full cleaning is an effective way to remove viruses and malware that cannot be removed by antivirus software. Exception. The virus is in the system application.
Factory reset on Samsung
Section: For beginners Date: 08/16/2018 Author: Alexander Moiseenko. Comments: 0
Last updated: 26/08/2020
Do you have a Samsung smartphone and decide to sell or give it away? Or is the phone system clogged up so much that the usual optimization does not work? In this case, it is worth resetting the settings to the factory state. What is it when you need to reset and detailed instructions on how to reset the settings on Samsung, we will consider in detail in this material.
How to Factory Reset Samsung: 2 Ways
Cleaning is done in two ways:
- From the recovery menu.
- From the system settings menu.
Reset from the recovery menu, performed before the operating system boots, which is important when the device does not start, or does not allow entering the settings.
Clearing out of system preferences is easier, making it easy for any novice user to handle. In this case, you should get to the corresponding section, which requires a working operating system.
What is a factory reset
Factory reset refers to the process by which the smartphone returns to its original state, as after leaving the assembly line or immediately after purchase. Installed apps and other user information on the internal storage will be erased. In this article
Use factory reset only when necessary. Remember to save important files and sign out of all accounts beforehand. Otherwise, after loading the smartphone, Google FRP protection is activated, and the smartphone cannot be used until the previous account is entered.
If you have questions or want to suggest your way to reset the settings on Samsung, then write in the comments to this article.