There is nothing eternal and ideal in our world. And technology is not an exception.
Every year, GoPro company better and better solves the issue of quality control in production: the degree of marriage is simply scanty compared to other manufacturers.
But still, let’s be honest and admit that in one case out of a hundred, there may be some kind of problem with the camera. And the goal of our material today is to help users make home diagnostics. This will save a lot of time traveling to service centers, sellers or searching for information on the network.
We examined the tricks that any user can do. Having made all the manipulations with the camera from our material, you can repair it, or be sure that this is a warranty case and feel free to go to a service center or a seller.
1.) memory cards
Slow memory card. this is 80% of the problems with GoPro. Never save on memory cards and use only original cards of at least grade 10.
Memory card for GoPro. it’s not just any there “flash drive”. This is a full-fledged part of the camera and it must fully comply with the specifications declared by the manufacturer.
Be sure to format the card only in the GoPro action camera itself and in no case do not format it with other devices or a computer.
The choice “right” memory cards. this is the key to a long and faithful service of your GoPro action camera, as well as high-quality without “the brakes” and other surprises. You can learn more about memory cards for GoPro from this material.
But what if you bought a camera without chargers? Often our users use any chargers that are available. “at hand”. And here there is an important feature in that the camera can be charged with a charger from 1 to 1.5A, all other chargers can cause irreparable damage to both the camera and the battery itself.
Always carefully read what is written on the charger. Chargers from the phone, computer USB port. All this is fully suitable for charging GoPro batteries, which should last no more than 2 hours. Charging for more than 3 hours is not recommended, as is the full discharge of the battery and its long stay in this state. this can lead to its complete failure.
In no case do not use chargers from tablets. They have a force of 2A or more. Such charging will harm not only the camera, but also any mobile phone.
Often Apple users charge their iPhone with an iPad charger. you can’t do this: after 2-3 months of such constant charges, you will feel that the phone has become “keep charging” much worse.
So, if the camera began to work from a full charge of only 5 to 15 minutes or does not work at all. try replacing the battery. You can find out how to properly charge a GoPro action camera from this material, and how to increase the operating time of an action camera here.
3.) General reset
This often happens, especially when you just purchased a GoPro action camera that all the settings are set “to the full” and it’s not clear how. This is a normal occurrence, but all this can lead to a camera freeze, and now, if this happens, then it’s simple:
Hold the upper start and stop button for recording (shutter):
While holding the top button, insert the battery back:
While holding the top button, press the power button and wait for the camera to turn on:
These steps will allow you to reset all camera settings to factory defaults. You can see how to reset the settings here.
4.) Updating the camera software and flashing
If you have an outdated version of the software, this is especially true for owners of action cameras of the Hero3 and Hero3 Plus series, then we strongly recommend updating the firmware in your camera.
We have described this process in detail in this material. It will take you only 5-10 minutes and will not require special skills. You can view the software update process for the GoPro action camera here.
If you have done all the actions from our lesson and none of this helped you, then, unfortunately, your camera is subject to a warranty replacement with a new one.
Be sure to watch our on how to properly check and fix errors in your GoPro action camera:
You can learn how to use GoPro Hero4 right now from this material and:
How to use GoPro Hero3 see in this article and:
How to update the software in GoPro action cameras is shown in this article and:
The Wi-Fi connection with the phone is described by us in this article and: